The cart does not work. The redirection to the site of the payment system does not work after the order of VirtueMart 3.2.14. The basket has ceased to be redirected to the site of the payment system. When I disable the One Page Checkout plug-in, redirection to the payment system works. The ticket was created on April 4. Nobody is answering. How much to wait? Order Number: ffca67d6f1
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Hello Alex,
I am Vincent form Customer Service Department at Cmsmart.net. It is my pleasure to support you in this case.
I just checked the ticket. We are so sorry for missing your ticket. My developer will support you immediately and make an update asap.
If you have any questions, feel free to let me know
Best regards,
Vincent
Email: [email protected]
Skype: [email protected]
Phone/ Whatapps: +84 868 901 261
Somebody will help me. The ticket was created on April 8. My store does not work. Make an update for Virtuemart 3.2.14. Order Number: ffca67d6f1. Bought a broken component
Hello,
I have the same problem, I upgraded to Virtuemart 3.2.14 and One Page Checkout plugin is not redirecting to the payment system (credit card or Paypal). I bought the template "Virtuemart Responsive Book Store Template", the plugin "One Page Checkout" was included. Now I need your support to solve the problem, but the support has expired. Do I have to extend the support for "Virtuemart Responsive Book Store Template"? I see that the last update for this template was Aug 05 2016, and this problem is new.
Thanks.
Hello Alex,
I am Vincent form Customer Service Department at Cmsmart.net. It is my pleasure to support you in this case.
I just checked and asked my dev to support you. Kindly follow your ticket
If you have any questions, feel free to let me know
Best regards,
Vincent
Email: [email protected]
Skype: [email protected]
Phone/ Whatapps: +84 868 901 261
Thank you. Everything is working
Hello Vincent,
I have the same problem, but the support has expired. Do I have to buy the support for "Virtuemart Responsive Book Store Template" or "One Page Checkout"? (please read my previous post).
Thanks.
Hi Chasly,
I am so sorry for missing your post. Because your support has expired, you need to buy our product again to get the support, download and update.
Please check your email, i will send you some offer for this re-purchase.
Best regards,
Vincent
Email: [email protected]
Skype: [email protected]
Phone/ Whatapps: +84 868 901 261