Dear all clients and partners,
As you know, Cmsmart Network released the Central Ticket Support System, and we are not the same with other marketplaces neworks like Themeforest or Mojo, which does not care enough the support sides on clients perspective. Their whole system is to help to seller sold as much as well all the products, not to ensure the clients recieve as much as possiple the values of customer services after sales. For any one who work for a website projects in CMS industry, the support services is often more inportant than the add-on products itself. As a client of Cmsmart, you are best protected with our Customer Services, especially how we handle the Private support.
Policy:
We are using Central Ticket Support System on CMSmart Market place, so you do not need to move to sellers’ sites for submitting ticket support.You will not need to take times to create a new account and don’t need to give their License ID.
We assure that we will reply issue within 24h, exclude Saturday, Sunday and local holidays of Sellers
Cmsmart Marketplace Staff can interfere with the Buyer and Seller’s ticket when we investigate about Refund Dispute which opened by Buyers to protect Sellers and Buyers’ right, so the clients is always to be in best protected situations
So let us know if you have any help that need
David, CEO
Hi Vincent.
I have some questions about your themeforest theme magento2 multi vendor. I need customizations on this theme
1, Our main website store has tons of products from affiliate networks, such as clickbank, shareasle using their API. Each vendor can select the products from our main website store, such as beauty products, or just shoes, or smart phones. Only those selected products will be shown up in vendor’s store for selling.
2, I can specify commissions based on vendors subscription level. Vendor can also add their own products, which vendor can change price, pictures, descriptions etc. but vendor can’t change anything on those products selected from main website store.
https://www.clickbank.com/
you can find how clickbank work in their website
https://www.digitalfodder.com/makeup-affiliate-programs-beauty-cosmetics/
this link give you idea how affiliate network works. thanks
Hi,We have not any respond on our ticket.
Asnwer asap plz. We have some errors on the template.
Kemal
Hi Kevin,
Thank you for your contact. May I know your email address so that I can privately send you a message?
Hi Kemal.
Thank you for your contact. Our dev team is working on your ticket, please follow up to receive update from us,
Best regards,
Ken
hello ken still waiting for your reply....as I raised the ticket that online designer tool is not working properly on the mobile device
my website is www.printgallary.com
kindly resolve this urgently
Hi Mohan,
Many thanks for your contact. The team has checked and fixed your issue. Kindly checked your ticket: https://prnt.sc/qotttg
Best regards,
Ken
Hi can anyone please answer my ticket? I have purchased the fullest package - WP Printstore Solution Enterprise Package, but why dont I get NBdesigner premium version and my Dokan plugin is not licensed. I also am using your hosting.
Hi can anyone please answer my ticket? I have purchased the fullest package - WP Printstore Solution Enterprise Package, but why dont I get NBdesigner premium version and my Dokan plugin is not licensed. I also am using your hosting.