How do I upgrade my current version and did you not tell me at some point that by upgrading I would lose all customization done for - or by - me, including the PDF output and translations?
CMSMART COMMUNITY
NB Designer | Online Product Designer Plugin for WooCommerce WordPress
Hi guys,
How do I upgrade my current version and did you not tell me at some point that by upgrading I would lose all customization done for - or by - me, including the PDF output and translations?
How do I upgrade my current version and did you not tell me at some point that by upgrading I would lose all customization done for - or by - me, including the PDF output and translations?
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Robert Rijnders Insight
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Hi Vincent,
Okay, but how do I upgrade? By using FTP and overwrite the current directory? There is no (auto)update/upgrade mechanism in the WP backend...
Hi Robert,
How are you?
I am Vincent here.
When you make an upgrade, your all customization and translation remains. You won't lose anything.
Don't worry about that.
If you have any questions, feel free to create ticket then our dev will support you.
Best regards,
Vincent
Email: [email protected]
Skype: Vincent@cmsmart,net
Phone: +84 868 901 261
That would also interest me, overwriting via FTP produces quite a few errors, uninstall and re-install the plugin can no longer be activated
Hello Robert and Viktor,
Can you guys please create ticket then our dev team will support you.
Best regards,
Vincent
Skype: [email protected]
Email: [email protected]