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faq
72 0 Read more

How long can I download the updated product?

After you purchase our product successfully, you have 3 or 6 months to download and upgrade product (It depends on type of products)
Xuân
By Xuân
faq
51 0 Read more

I did the payment, while I have not received the download link?

The download link always is automatically sent to your payment email within 5 minutes after the payment is done. Please check your inbox, open your confirmation email and there is your own product...
Xuân
By Xuân
faq
67 0 Read more

Can I customize products to suite my need?

Yes. You can modify the product at your discretion for your own web-sites. However, you can’t resell or place the modified extensions (as whole) for downloads on your websites.
Xuân
By Xuân
faq
57 0 Read more

I do not have a PayPal account. Do you support other payment methods?

Yes! You should know that PayPal supports including all major types of Credit cards. Visit PayPal for more information. So you still can pay via PayPal with your credit card or E-check. We also...
Xuân
By Xuân
faq
51 0 Read more

Can I re-download items?

You can always download the purchased items for life time as it still for sales status on the Cmsmart Marketplace. Please come to the Download section to immediately download the products right after...
Xuân
By Xuân
faq
98 0 Read more

How can I show the description for each video?

Yes, you need to click the detail to see the description.
Xuân
By Xuân
faq
167 0 Read more

How can I configure video file size?

Please refer our guide here: Products video \ configurations \ Max File size (But it depends on your server, please check carefully)
Xuân
By Xuân
faq
86 0 Read more

What types of video format that I can upload??

You can upload video types: Local (MP4) and URL (youtube, Dailymotion, twitch and Vimeo).
Xuân
By Xuân
faq
127 0 Read more

I want to change the thumbnail of this video, what is the size is suitable?

The size is suitable in our products is 120x90
Xuân
By Xuân
faq
86 0 Read more

What is the maximum size video can I upload?

It depends on your serve.
Xuân
By Xuân
faq
72 0 Read more

Can I enable or disable the rating in this video?

Yes, of course.
Xuân
By Xuân
faq
142 0 Read more

I saw in your demo, who can upload the video in my site?

It allows for each group to upload the video in site, it depends on the administrator, they will setup it.
Xuân
By Xuân
faq
202 0 Read more

What is the different between Auto Renewal Price and Standard Payment Price?

-Auto Renewal Payment: with this package, you have 3 or 6 months to receive our support, download and upgrade FREE. But, after 3 or 6 months you only pay a small recurring fee for each 3 or 6 months,...
Jason Nguyen
By Jason Nguyen
faq
228 0 Read more

How long can I download the updated product?

After you purchase our product successfully, you have 3 or 6 months to download and upgrade product (It depends on type of products)
Jason Nguyen
By Jason Nguyen
faq
115 0 Read more

I did the payment, while I have not received the download link?

The download link always is automatically sent to your payment email within 5 minutes after the payment is done. Please check your inbox, open your confirmation email and there is your own product...
Jason Nguyen
By Jason Nguyen
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