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faq
192 0 Read more

Do you offer a one day trail first? I need to be sure before I purchase.

Please read carefully extension description before purchasing. We are sure that we provide product which has a full features as advertising.
Xuân
By Xuân
faq
263 0 Read more

Does this plugin work with all kinds of product?

It works well with configurable products but it is not used for Single product
Xuân
By Xuân
faq
81 0 Read more

I did the payment, while I have not received the download link?

The download link always is automatically sent to your payment email within 5 minutes after the payment is done. Please check your inbox, open your confirmation email and there is your own product...
Lynn Jones
By Lynn Jones
faq
69 0 Read more

I do not have a PayPal account. Do you support other payment methods?

Yes! You should know that PayPal supports including all major types of Credit cards. Visit PayPal for more information. So you still can pay via PayPal with your credit card or E-check. We also...
Lynn Jones
By Lynn Jones
faq
62 0 Read more

Can I re-download items?

You can always download the purchased items for life time as it still for sales status on the Cmsmart Marketplace. Please come to the Download section to immediately download the products right after...
Lynn Jones
By Lynn Jones
faq
168 0 Read more

What plugin do I use for SEO?

This wordpress printshop theme was built following the best SEO to help your sales higher. With Yoast or all in one SEO plugin that we recommended you need to install into this Wordpress Printshop...
Lynn Jones
By Lynn Jones
faq
79 0 Read more

How long can I download the updated product?

After you purchase our product successfully, you have 3 months to download and upgrade product (It depends on type of products)
Lynn Jones
By Lynn Jones
faq
245 0 Read more

When customers purchase a business cards product, could he upload his artwork?

Yes, of course. This is a function of Order upload plugin which integrated in our theme.
Lynn Jones
By Lynn Jones
faq
259 0 Read more

Is it possible for me to make PDF templates that my clients can order on my site, and edit them in your web2print?

Yes, of course.
Lynn Jones
By Lynn Jones
faq
271 0 Read more

Does your WP Printshop solution have a design tool Premium version?

Yes, it is. It is also the difference between the Printshop theme on Themeforest and Printshop solution on Cmsmart. On Themeforest: it is Lite Version with limited product design which you can...
Lynn Jones
By Lynn Jones
faq
251 0 Read more

How to create multi layers PDF files?

When creating PDF you must choose a design in SVG format.Note: some design effects do not display with SVG option as shadow, image filter... please consider choosing a suitable option.
Paul Nguyen
By Paul Nguyen
faq
261 0 Read more

Can the customers download their design after complete order?

Yes, of course. You can enable that feature and choose the type of files that allow the customer can download.
Paul Nguyen
By Paul Nguyen
faq
394 0 Read more

Where can I download raw images that the customers used in their design?

Absolutely, you can. You can download resource in the customer design as fonts, images, text content...Go to backend → View detail order and download what you want.
Paul Nguyen
By Paul Nguyen
faq
323 0 Read more

Can I download the customer design files with CMYK mode?

Yes, you can download the customer design files with JPG format in CMYK mode and ICC profile. Addition, you also can download design in other formats as PNG, SVG, and PDF.
Paul Nguyen
By Paul Nguyen
faq
250 0 Read more

Which types of files that your product is support?

- Export file: PNG, JPEG, and PDF- Import file: SVG, JPG, PNG, and GIF
Paul Nguyen
By Paul Nguyen
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