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faq
350 0 Read more

How is the quality of end result from the design? will it be high resolution? What format will the design image be?

The output will be PDF that has 300 DPI or PNG with 96 DPI with thebig size. You can resize by photoshop to have the suitable size and DPI as you want
David Nguyen
By David Nguyen
faq
382 0 Read more

Will the user be able to save their customized design? Frequent user may choose a certain template and customize a bit. If they can save, they don’t have to do the same customization every time

Our plugin saves the last design of customers, they will be able to continue design their last design whenever they come back.
David Nguyen
By David Nguyen
faq
339 0 Read more

Can we create design areas with other shapes such as circles, triangle, etc?

Default area is square or rectangle so you can combine with overlay image to create other shapes.
David Nguyen
By David Nguyen
faq
439 0 Read more

Is it possible to create a template using a SVG file with mapping?

Yes, admin can add a SVG fileto the template and then users can choose the colors for the parts of the SVG as they want
David Nguyen
By David Nguyen
faq
370 0 Read more

Do the customer’s design need to be approved? If yes, how is the approval process is done?

After customers checkout with their design, admin can approve or reject that design in the details order page.
David Nguyen
By David Nguyen
faq
406 0 Read more

Can I limit the designing tool for my customers such as give them the option of uploading photos in the specific size and no option for drawing?

Our plugin have many options to show/hide design tools, upload image size, limited color... That options apply for all products. You can see and configure this function in back-end.
David Nguyen
By David Nguyen
faq
317 0 Read more

What is the different between Auto Renewal Price and Standard Payment Price?

Auto Renewal Payment: with this package, you have 3 or 6 months to receive our support, download and upgrade FREE. But, after 3 or 6 months you only pay a small recurring fee for each 3 or 6 months,...
David Nguyen
By David Nguyen
faq
321 0 Read more

How long can I download the updated product?

After you purchase our product successfully, you have 3 or 6 months to download and upgrade product (It depends on type of products)
David Nguyen
By David Nguyen
faq
212 0 Read more

I did the payment, while I have not received the download link?

The download link always is automatically sent to your payment email within 5 minutes after the payment is done. Please check your inbox, open your confirmation email and there is your own product...
David Nguyen
By David Nguyen
faq
303 0 Read more

Can I customize products to suite my need?

Yes. You can modify the product at your discretion for your own web-sites. However, you can’t resell or place the modified extensions (as whole) for downloads on your websites.
David Nguyen
By David Nguyen
faq
456 0 Read more

I do not have a PayPal account. Do you support other payment methods?

Yes! You should know that PayPal supports including all major types of Credit cards. Visit PayPal for more information. So you still can pay via PayPal with your credit card or E-check. We also...
David Nguyen
By David Nguyen
faq
412 0 Read more

Can I re-download items?

You can always download the purchased items for life time as it still for sales status on the Cmsmart Marketplace. Please come to the Download section to immediately download the products right after...
David Nguyen
By David Nguyen
faq
315 0 Read more

Can I install our products on multiple domains?

You can install it on many domains as long as you purchase the corresponding domain licenses key.
David Nguyen
By David Nguyen
faq
618 0 Read more

Can you give me the authority to test your demo back end?

You can test our demo backend at the following link:http://demo4.cmsmart.net/magento_product_design/index.php/adminUser: admin - Pass: 123456a @
David Nguyen
By David Nguyen
faq
455 0 Read more

Is it possible to create a order for a product with 600dpi resolution and download in JPG format?

Yes, you can do it so don’t worry about that.
David Nguyen
By David Nguyen

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