Help To Issue A Refund For Me
About This Service
CMSmart's Refund Policy reflects a 100% guarantee of buyers' satisfaction, Marketplace assures to protect buyers' rights, and we will give a full refund within 07 days.
To make sure the Cmsmart staff and customers have a good negotiation before a client claims a refund, here are some rules:
Buyers open a ticket to request a refund. If a refund is accepted, the value of the refund will be CHANGED INTO REWARD POINTS for buyers. We will not ISSUE REFUND BY MONEY
A customer cannot get a full refund if:
- The client has downloaded the item bought. As the system records their download times, so there will be clear proof relating to this matter.
- Never request a refund for a product if you have not used it and decided that you don't need it after purchasing. All the same, cases will be completely refused from our side.
- you don't open any ticket support
- you write a bad review about the products before opening any ticket support
- you don't contact us before but opening a Paypal dispute
- you refuse to give us information to give support
- you open too many tickets at the same time
- you treat the supporter in a rude manner without respect
- the customer has rejected the issues ticket and is not in corporate with us to solve the problem
We hope you find this article helpful. If you have any questions about your products, you could contact us.
Skype: [email protected] or WhatsApp: +84 926 365 996
We are always willing to answer any of your questions.
Frequently Asked Questions
Since 2012, CMSMART started helping store owner, digital marketer, start ups or traditional commerce business to set up their store online with Open Sources platform like Virtuemart, Magento, WooCommerce, Shopify, BigCommerce or custom built website . Now we have tracked record of over 20K+ projects ( from 50$ - 100k$) supported by us.
And we discovered that 90% of our client faces a big problem during their ecommerce business…
The problem with our client, the store owner or shop owner or their website developer, is the costive investment of time and complicated tasks of hosting set up, storefront customize, store configuration, payment and shipping setting, extension research and customize process, open sources version upgrades,security and bug fixs, hiring and managing to work with various freelancer developers, updating with new technology, integrated with marketing & sales app, site performances and so on…
Since 2022, we think that Ecommerce Club can overall solve these problem and our client’s headache by gathering all the appropriated resources and talents into a simple approach of full services subcrition which backed by our team of extensive experience in ecommerce development and operation. From now on, our clients don’t have to deal with various tasks themeselves while focus on runing their business and support their clients.
We will try our best to handle the complicated tasks of set up and running their ecommerce website and system.
We research, train the team with SOP and set up packaged services which is clearly cover the nessesaty of each and every ecommerce operation.
The packaged Services is published widely so any shop owner, ecommerce developer can access and start using it by open ticket support and request the tasks to be done.
We try to define the services into timeframe- tasks as clear as possiple and improve the process of task implementation for both our staff as well as club member who need the task to be done well
Shop owner can open unlimited task as well as they want, or they can cancel their development resources if they don’t need any more.
From open sources template and plugin installation to enterprise website development and customization, we tried to open support for as much as possiple. In fact we support well – known open sources ecommerce platform like Magento, Shopify, WooCommerce, Headless Commerce…as well as Custom Development like React, Vue, JS, HTML
For store and sales operation, we are trying to help our shop owner with content and product development, landing page set up and development, sales and marketing features intergations, payment gate way development, shipping and fullfillment api intergration,CRM, erp and accounting, mobile app development …
For sales and marketing, we want to be helpful in tasks of promotion banner design, graphic design, facebook marketing support, youtube marketing support, adword campaign, newsletter set up, SEO, social media management…
For ecommerce industry and know how, we try to support as much as possiple retail shopping, web 2 print solution, booking business, company website with or without shopping cart..
We are adding more and more ecommerce services monthly so store owner can select and decide to use the services that best suited to their need at the right time.
Store owner can assign different stores development projects to us at the same time. Our team will find the approachs to alllocate the development resources to meet up with your bsuiness demand
No! We’ll work with any website regardless of where it's hosted.
We understand that different websites have different needs and that people have realistic budgets that they have to meet.
That being said, we may not be able to achieve your speed and security goals on a shared hosting provider. If you'd like to upgrade, we have a great list of recommendations and trusted hosting partners.
Firstly, you will need to understand and define the project requirement and what includes and not included in each services that you want us to do.
Later, you need to prepare the budget and the timeframe to work with our developer to review the accomplisted tasks or projects.
You should also invite more team member to join the project development team
Our Ecommerce Service is for all ecommerce partners that wants to
1
Outsource your Ecommerce Business with a Know-How Tech Team Supported by a Smart Management Tool
2
Manage your Store Development project from small front-end tasks to full project development in Agile Approach
3
Develop and deploy any Complex eCommerce Marketplace or integrate CRM, ERP system to your platform business
Related Services
Help To Issue A Refund For Me
CMSmart's Refund Policy reflects a 100% guarantee of buyers' satisfaction, Marketplace assures to protect buyers' rights, and we will give a full refund within 07 days.
To make sure the Cmsmart staff and customers have a good negotiation before a client claims a refund, here are some rules:
Buyers open a ticket to request a refund. If a refund is accepted, the value of the refund will be CHANGED INTO REWARD POINTS for buyers. We will not ISSUE REFUND BY MONEY
A customer cannot get a full refund if:
- The client has downloaded the item bought. As the system records their download times, so there will be clear proof relating to this matter.
- Never request a refund for a product if you have not used it and decided that you don't need it after purchasing. All the same, cases will be completely refused from our side.
- you don't open any ticket support
- you write a bad review about the products before opening any ticket support
- you don't contact us before but opening a Paypal dispute
- you refuse to give us information to give support
- you open too many tickets at the same time
- you treat the supporter in a rude manner without respect
- the customer has rejected the issues ticket and is not in corporate with us to solve the problem
We hope you find this article helpful. If you have any questions about your products, you could contact us.
Skype: [email protected] or WhatsApp: +84 926 365 996
We are always willing to answer any of your questions.
Support & Maintenance Ecommerce Business
What's included in our service
That's where our Support & Maintenance Ecommerce Business service comes in. We provide everything you need to keep your online store running smoothly and your customers happy. Our team of experts is available around the clock to handle any issues that arise, from technical glitches to customer support inquiries. We'll help you optimize your store for maximum performance, streamline your operations, and make sure your customers always have a positive experience when shopping with you.
Our Support & Maintenance Ecommerce Business service includes:
• 24/7 technical support
• Customer service management
• Store performance optimization
• Inventory management
• Shipping management
• Platform and software updates
• Data analysis and reporting
With our service, you'll have the peace of mind that comes with knowing your ecommerce business is in good hands. You can focus on creating amazing products and growing your brand, while we take care of the rest.
Don't let the stress of running an ecommerce business get in the way of your success. Contact us today to learn more about our Support & Maintenance Ecommerce Business service and how it can help you grow your business. With our expert support and maintenance, you'll be able to take your online store to the next level and achieve your business goals. Let us be your partner in ecommerce success.
About Project Assistant
Custom Magento Website Development
Our custom Magento website development service can help you solve these challenges and take your online store to the next level. Our team of experienced developers will work with you to create a fully customized, responsive Magento website that meets all your business requirements. Here are some of the key features and benefits of our service:
• Custom design: We'll create a unique design that reflects your brand identity and stands out from your competitors.
• User-friendly interface: We'll ensure your website is easy to navigate and use, so your customers can quickly find what they're looking for.
• SEO optimization: We'll optimize your website for search engines, so you can attract more organic traffic and boost your rankings on Google.
• Mobile responsiveness: We'll make sure your website looks great and functions seamlessly on all devices, including smartphones and tablets.
• Integration with third-party tools: We'll help you integrate your website with the tools and features you need to run your business, such as payment gateways, shipping providers, and more.
• Ongoing support and maintenance: We'll provide ongoing support and maintenance to ensure your website is always up to date and functioning smoothly.
With our custom Magento website development service, you can expect to see an increase in website traffic, better customer engagement, and ultimately, more sales and revenue for your business.
Don't settle for a generic online store that doesn't meet your business needs. Partner with us for a custom Magento website that will set your business apart and drive success. Contact us today to learn more about our services and how we can help you achieve your business goals.
About Project Assistant
Magento Hosting Support
Our Magento Hosting Support service is designed to address all these issues and more. Here are some of the things that are included in our service:
• Managed hosting: We take care of the technical aspects of hosting your Magento site, including server management, updates, backups, and maintenance.
• Performance optimization: We optimize your site's speed and performance to ensure that your customers have a seamless experience and your site ranks well in search engines.
• Security monitoring and updates: We monitor your site for security threats and implement updates to keep your site safe from attacks.
• Technical support: We provide ongoing technical support to help you with any issues that arise and answer any questions you may have.
We understand that managing a Magento website can be a challenge, which is why we offer our Magento Hosting Support service to help you overcome those challenges. Our team of experts has years of experience in managing Magento sites and will work with you to ensure that your site is always running smoothly and efficiently. With our service, you can focus on your business while we take care of the technical details. Contact us today to learn more about how we can help you manage your Magento site.
About Project Assistant
Recently, we discovered how client loving working with us by their 5 star recommedation
Since 2012 we aim to become the leader in providing completed ecommerce solutions to SMB business around the world. Today we have been supporting over 50,000+ clients and work for 2,300+ projects on different aspect of development services for your ecommerce business. Become trusted partner and grow up with your business is our sole priority.
91 Nguyen Chi Thanh Str, Dong Da Dist, Hanoi, Vietnam
Email: [email protected] | WhatsApp: +84 978 847 058 | +84 963 296 509
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