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faq
430 0 Read more

Where can I download raw images that the customers used in their design?

Absolutely, you can. You can download resource in the customer design as fonts, images, text content...Go to backend → View detail order and download what you want.
Paul Nguyen
By Paul Nguyen
faq
403 0 Read more

Can I download the customer design files with CMYK mode?

Yes, you can download the customer design files with JPG format in CMYK mode and ICC profile. Addition, you also can download design in other formats as PNG, SVG, and PDF.
Paul Nguyen
By Paul Nguyen
faq
377 0 Read more

Which types of files that your product is support?

- Export file: PNG, JPEG, and PDF- Import file: SVG, JPG, PNG, and GIF
Paul Nguyen
By Paul Nguyen
faq
441 0 Read more

Does your plugin supports the Multi language?

We have a feature allow you to translate this plugin to your language by yourself.
Paul Nguyen
By Paul Nguyen
faq
335 0 Read more

This online product designer plugin compatible with any WordPress woocommerce themes?

Yes, our product is compatible with any WordPress woo commerce themes, and you can use this plugin with other WordPress templates.
Paul Nguyen
By Paul Nguyen
faq
393 0 Read more

Would the license be valid for multiple sub-domains?

If you want to use our plugin for multiple sub-domains, you need to purchase multiple licenses
Paul Nguyen
By Paul Nguyen
faq
320 0 Read more

Is possible to make color selection rules?

Our plugin allows choosing the default text color for the product design.
Paul Nguyen
By Paul Nguyen
faq
343 0 Read more

Is there a way that overlay image not being included with the final design?

Our plugin can do your request, you just need to purchase and give us your site information so we will do it frees for you.
Paul Nguyen
By Paul Nguyen
faq
410 0 Read more

Will the quality of designed result be high resolution? What format will the design image be?

The output will be PDF that has 300 DPI or PNG with 96 DPI with the big size. You can resize by Photoshop to have the suitable size and DPI as you want.
Paul Nguyen
By Paul Nguyen
faq
347 0 Read more

Can the user be able to save their customized designs?

Our plugin saves the last design of customers. They will be able to continue design their last design when they come back
Paul Nguyen
By Paul Nguyen
faq
266 0 Read more

Can we create design areas with other shapes, e.g. circles, triangles, etc?

Default area is square or rectangle. You can combine with overlay image to create other shapes
Paul Nguyen
By Paul Nguyen
faq
384 0 Read more

Can I pre-fill the template with user data?

Yes, you can. Our plugin allow you do that.
Paul Nguyen
By Paul Nguyen
faq
337 0 Read more

Is it possible to fix the size of a text box in the design? And can we disallow user to move or rotate the design boxes?

Yes, of course you can do it in the back-end.
Paul Nguyen
By Paul Nguyen
faq
493 0 Read more

Can I create a template using a SVG file?

Admin can create templates. Your template can include SVG, your customer can choose color for each path of SVG.
Paul Nguyen
By Paul Nguyen
faq
338 0 Read more

How the designed product approval process is done?

After your customer checkout order with their design, you can approve or reject that design in detail order page.
Paul Nguyen
By Paul Nguyen
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