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With some products, I do not want to allow the customer to design them, just upload ready print files as order attach files. How can I do that?

Yes, you can. You have three options for each product: custom design, upload files or both of them.
Paul Nguyen
By Paul Nguyen

What is the different about LITE version and PREMIUM version?

With the Lite version, you can get it for FREE on wordpress.org but the product which you can use to design is limited (only use for 5 products). With Premium version, you can do for unlimited...
Paul Nguyen
By Paul Nguyen

Can we upload multiple video for each product?

Yes, You can upload as much as you want, it will shows with a slider on your product details page.
Xuân
By Xuân

Is your extension suitable with all Magento themes?

Yes, the Products Video extension supports all third-party Magento 2 themes; please contact our support in case of any compatibility issues.
Xuân
By Xuân

I have a multi-vendor site. Can our sellers upload the video in frontend?

Yes, your seller can easily upload the video in the front-end. Admin could manage all those pending videos in the back-end dashboard. 
Xuân
By Xuân

Is your Magento Printing solution for B2C or B2B?

Yes, it is. It can use for both B2B and B2C. Your end-user customers can order directly from your site or work with you as a big Agency.
Dung
By Dung

What is the different between Magento Printshop theme on Themeforest and Cmsmart?

+ On themeforest: We provide theme only with basic features. + On Cmsmart: We have 2 types: package and solution. Solution is the best choice for all SMBes with monthly fee and Package is the perfect...
Dung
By Dung
Dung
By Dung

How does admin can manage the customer’s uploaded file?

Upload images/ files are managed inside Order Management admin panel, and you will know which uploaded files/images belong to which products inside the same orders/ same buyers. Store owners can...
Dung
By Dung

Where can our customer manage their upload file on your site?

Customers can manage their uploaded file (add/edit comment, delete) on their profile page.
Dung
By Dung

How does system operate with the different uploaded file sizes?

Our extension supports the fixed size is 2x2 cm so all the uploaded file will be resized to 2x2.
Dung
By Dung

Just a question about the payment, what do you mean by

About our recurring service: You just need to pay $30.36 (save 62% instead of the new one) on 6 months and get many benefits below: -Support domain license for each 6 months -Unlimited tickets...
Dung
By Dung

Which file types that our customers can upload?

This extension supports many files as JPG, JPEG, PNG, TXT, Doc, Dox, Xls, Xlsx … Admin can configure it in the backend
Dung
By Dung

Can I upload many files at the same time and cancel the upload process if I want?

Yes, you can upload multiple images and files at the same time. And you can easily edit or remove any images and files during upload process.
Dung
By Dung
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