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faq
219 0 Read more

Can sellers/vendors edit their profiles?

Yes, they can edit their store information and change logos.
Netbase
By Netbase
faq
159 0 Read more

What kinds of product does this package support?

It supports all kinds of product: simple products, virtual products, downloadable products, configurable products, grouped products…
Netbase
By Netbase
faq
184 0 Read more

Can admin view seller/vendor information and delete seller/vendor account?

Yes, all sellers & their information will be managed in the back-end. Admin can change status (approve/disapprove), delete sellers and view seller information from here.
Netbase
By Netbase
faq
166 0 Read more

Can sellers manage their store information such as: orders, total revenue…?

Yes, sellers/ vendors can manage their store information through dashboard. It will show sales reports by year, month, week, day and recent orders.
Netbase
By Netbase
faq
162 0 Read more

How can I apply commission to all the seller?

You can set commission on global level – commission type applied to all sellers or define different commission for different sellers. And you can set commission by percentage or an amount of money...
Netbase
By Netbase
faq
185 0 Read more

If I purchase your package, how will you help me with installation of the whole package?

We offer FREE installation to customers who buy a full package. Our dev team will install the whole package for you without charging any fee.
Netbase
By Netbase
faq
514 0 Read more

After I purchase the Markeplace package or Enterprise package, Can I upgrade to higher level later?

Yes, of course. You only need to pay for the difference between the 2 packages but only in case your package support is still available.
Netbase
By Netbase
faq
574 0 Read more

What will happen if I cancel Renewal fee?

You can cancel the renewal fee at any time. After you cancel the renewal fee, you can use our product on your domain for a life time, but you can not open a support ticket or download the new...
Netbase
By Netbase
faq
177 0 Read more

What is the difference between Auto Renewal & Standard Payment?

- Auto Renewal Payment: With this package, you have 6 months to receive our support, download and upgrade FREE. You DON'T need to buy the product again but after the first 6 months, you have to pay a...
Netbase
By Netbase
faq
72 0 Read more

Can the customers save their design for the next time?

Yes, Of course. After your customers complete designing, they can save or share their design instead of adding to cart. They can manage their designs and use them for the next time.
Netbase
By Netbase
faq
112 0 Read more

Can I add payment gateways, local shipping methods to this package?

Yes. Our package was developed on open source and based on Woocommerce then you can add any Woocommerce payment gateways or local shipping methods.
Netbase
By Netbase
faq
137 0 Read more

How can I create templates ?

There are 3 ways to create a template, details as follow:- In NBDesigner Product tab, see: http://prntscr.com/hdkvss- In NBDesigner Product tab → go to manage templates, see...
Netbase
By Netbase
faq
79 0 Read more

What are image formats customers can uploaded ?

Customer can upload custom images in .jpg, .png and .svg format.
Netbase
By Netbase
faq
72 0 Read more

What is the file format of output design?

It would be downloaded and saved in .pdf, .svg, .jpg or .png file format.
Netbase
By Netbase
faq
121 0 Read more

Can our customers customize the T-shirt then place orders to us for printing ?

Yes. With our online designer plugin in T-shirt solution, your customers can design what they like in the fastest way. 
Netbase
By Netbase
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