Faq Extension For Magento 2

FAQ Extension for Magento 2 helps your customer understand more clearly about your product as well as your services base on a list of questions and answers.

Product Specification of FAQ Extension For Magento 2

Now many customers often wonder many problems before & after purchasing. They want all answers will be responded quickly, and FAQ Extension For Magento 2 is the solution for the problem. It brings to your customers a list of the questions and answers about products in the fastest way.


FAQ Extension for Magento 2 will bring for shop owner and your customer many benefits as below:

    • Shop owner:

+ Easy to install and customize.

+ Save time in support customer because many answers are available.

    • Customer:

+ Find their answer quickly in FAQ pages, detail page, a sidebar of the category.

+ Just click "Ask us question" button to send a question directly to admin.

+ Give the fast decision.


Using Magento 2 FAQ extension for customers is easier than ever. See steps below to understand how it works:

  • Step 1: Go to website.
  • Step 2: Find FAQ: You can go to three pages as such: FAQ page in header and footer, FAQ tab in product page and FAQ on the sidebar of the category page.
  • Step 3: Search question: You can find the question in product page or In FAQ page. Especially, you can search follow FAQ tags, FAQ categories or enter text in the search box.
  • Step 4: Ask shop owner question: Click on "Ask us question" button in product page or FAQ page and then, you fill full information to submit the question.


If shop owner have a little knowledge about technology, just follow 5 steps below to see how it works easily

  • Step 1: Install as a user guide.
  • Step 2.FAQ Management: You click on FAQ EXTENSION -> Manage FAQ -> click on Add New FAQ or select a FAQ to edit. You can add/edit/delete all FAQ.  Remembering Save after each change.
  • Step 3.FAQ Categories Management: You click on FAQ EXTENSION -> Manage FAQ Category -> click on Add New FAQ Category or select a FAQ Category to edit. You can add/edit/delete all FAQ Category. Remembering Save after each change.
  • Step 4.Configure extension: In admin panel, you click on FAQ EXTENSION -> Setting and setting something here. Remembering Save Config after each change.
  • Step 5: Go to front-end to view changes.


  • An overall FAQ page: FAQ pages will be shown all questions and answers, most FAQ, FAQ follows, FAQ categories, FAQ tags, and search tool. It will help your customers find questions faster.
  • Show FAQ on detail page: When your customer wonders some problems about the product, they can click on FAQ tab on product detail of this products to see questions and answers. At the same time, they also can send their questions here by clicking "Ask us question" button.
  • Show FAQ on category page: The shop owner can enable/disable FAQ part display on the sidebar of category page easily. FAQ display on the category will help your customer can view query while they are shopping.
  • Create unlimited Q&A: You can create, edit, delete and manage without limit Q&A right in the back-end.
  • FAQ categories management: You can create, edit, delete FAQ category and select some questions for appropriate faq categories.
  • Ajax live search: With FAQ Extension For Magento 2, you will have an awesome ajax search tool that helps your customers search questions faster.
  • Works for all types of product: FAQ extension For Magento 2 works well with all products as simple, configurable, downloadable, and virtual products.


  • Add a question with a nice popup: Your customer can add their questions easily with a nice popup in product pages of this product or FAQ page.
  • Show FAQ on the sidebar: The shop owner can allow showing all FAQ on the sidebar of FAQ page easily and also configure a number of FAQ display right in the back-end.
  • Show FAQ Tags: You can allow to show FAQ tags easily and based on FAQ tags, you can find the question and answer in the fastest way. And you also able to configure a number of FAQ tags right in the back-end.
  • Show Most FAQ: With any questions that your customer often wonder, you can set this question belong Most FAQ. You can configure a number of Most FAQ to show in FAQ page right in the back-end.
  • FAQ Information: You also configure to show some information to be sure FAQ reliability such as FAQ Author and FAQ Created Date.
  • FAQ Category Color: It is easy for you to change Font Size, Text Color, Background Color, Border Color that match your business brand.
  • Change FAQ Category Icon: You can change FAQ category icon as your expectation right in the back-end to match your website.
  • Easy installation & use: With the simple step to install and configure, you can be easy to set up this extension right now.
  • Support most custom themes: Compatible with all popular custom themes and it makes your website more professional and attractive.

Product Reviews (4) Write a review

terry graham 5 star rating Submitted: November 9, 2019

make life so much easier, all the facts about our product in one place and answers many of our clients questions, so saves so much time, not having to answer repeat questions 10 stars from me

Zak Jenkins 5 star rating Submitted: September 15, 2018

This is really an amazing FAQ extension. The settings are easy to understand and set up, the feature is really useful.

Edith Vinogradova 5 star rating Submitted: February 9, 2018

It's easier and more convenient to search for common questions related to the products they wanna buy. Extension works great with a very nice UI. Support is very responsive within 24hrs with solutions to fix an issues. Highly recommended

Christine Rogle 5 star rating Submitted: August 8, 2017

The extension is worth investing as it saves a lot of customer support team's time and efforts which went into answering customer's queries. My customers have got great experience since I applied this Magento 2 extension for website
Submit your review

First: rate the product. Please select a rating between 1 (poorest) and 5 stars (best)

Write review

Become a client on Cmsmart, you are protected strongly with our Client Protection Programe. Especially we built -in a strong Central Ticket Support system to help clients and partners working on the products item support after purchased.

Go to item support

People also ask

You can enable or disable this extension in the back-end. Please follow the path here: FAQs extension/setting/ general Setting
Please go to the back-end, choose the FAQs Extension/ Manage extension and then choose the Q&A which you want to delete or edit it.
It works for all types of products as simple, configurable, downloadable and virtual products
You can add many questions on the sidebar. But I suggest that you should add maximum 8 questions
Yes, you can enable or disable the listing FAQ by tag name in the back-end.
Please go to the back-end and change it as the path here: FAQ extension/ FAQs manage category.
FAQ extension/ setting/ FAQ Page Settings/ Show FAQ Author and Show FAQ Created Date.
Yes, you can change it on the back-end of your site.
You can always download the purchased items for life time as it still for sales status on the Cmsmart Marketplace. Please come to the Download section to immediately download the products right after payment.

However it is important to remember that when an item is removed from the Market sites, it will be removed from your Downloads page as well. We offer the download page as a convenience for buyers, but we can make no guarantees as to the ongoing availability of the files you have purchased.

Yes! You should know that PayPal supports including all major types of Credit cards. Visit PayPal for more information. So you still can pay via PayPal with your credit card or E-check. We also support Credit Card payment via Onepay.vn and Skrill.
Yes. You can modify the product at your discretion for your own web-sites. However, you can’t resell or place the modified extensions (as whole) for downloads on your websites
The download link always is automatically sent to your payment email within 5 minutes after the payment is done. Please check your inbox, open your confirmation email and there is your own product download link. You can also check the Download menu in your Profile C-Panel on Cmsmart to see the download link
After you purchase our product successfully, you have 3 or 6 months to download and upgrade product (It depends on type of products)
-Auto Renewal Payment: with this package, you have 3 or 6 months to receive our support, download and upgrade FREE. But, after 3 or 6 months you only pay a small recurring fee for each 3 or 6 months, you DON'T need to buy the product again.

- Standard Payment: You only pay ONCE for this payment, you will receive our support, download and upgrade free in 3 or 6 months. But after 3 or 6 months, if you want to upgrade, download or support, you HAVE to buy again.

0 Comment(s)

Login and write a comment

No comment

We are happy to provide the customization services to buyer of this product, please submit your request here and we will contact you ASAP

Submit Request Customized
Request Subject(*)
Detail Request(*)

Change log

Updated: 2018, May 23

+ Fix bug ACL

+ Fix bug not show form FAQ and Category when create Faq and Category

Updated: 2018, May 21

+ Included Faq Extension For Magento 1&2 in one package

Updated: 2018, Feb 01

+ Allows setup icons for FAQs

+ Allows setup a FAQ to be displayed on any product

+ Get list FAQs by product tag

Updated: 2017, Mar 01

+ Initial release

+ An overall faq page

+ Show faqs on detail page

+ Show faq on category page

+ FAQ category management

+ Ajax live search faq

This is a Magento® 2 Extensions item
Product rating: 5 star rating | Write a review 5/5 based on 4 rating(s)

2018, May 23

Magento 2.0.x, Magento 2.1.3, Magento 2.1.4, Magento 2.1.5, Magento 2.1.6, Magento 2.1.7, Magento 2.1.8, Magento 2.1.x, Magento 2.2.0


$99.86 GPL License

You can use the product for your own website or your clients website if you are developer. You are allowed to use this extension on Unlimited website while our private support is base on domain.

  • Private support for each 12 months
  • Unlimited tickets support
  • Download & upgrade new version

Extend support: $29.96/ 12 months/ 1 domain

You can cancel renewal fee anytime if do not need while keep using the product for lifetime.

Get it now and save up to $69.9
$106.85 GPL License

You can use the product for your own website or your clients website if you are developer. You are allowed using this extension on Unlimited website while our private support is base on domain.

  • Private support for each 12 months
  • Unlimited tickets support
  • Download & upgrade new version

You can use the product for a lifetime without purchasing it again or pay for renewal payment. You should repurchase this product when your package expired but you still want to get our support or update to the latest version

Support Domain License Under a 1 support domain license for the item you are granted a non-exclusive non-transferable permission to use the item on a single site.

If you plan to use the product on other domains, you SHOULD buy now to SAVE much better than buying separated order.
$ 99.86
You will be rewarded 49 Points ($4.9)


Why choose Cmsmart?

img choose 1
Leading in quality and performances

We are proud ourselves to release our quality products to the e-commerce world.

img choose 1
Full solutions for niches industry

We provide many powerful completed Printshop, Multistore marketplace, etc solutions for industry

img choose 1
Excellent support and consultancy

We have a dedicated support team that delivery the excellent support

img choose 1
Private customization for your project

If you don't like our product as it is, you can custom it as you want

img choose 1
Long-term partnership care

We also want to have a long-term partnership with customer to support and take care

Welcome to Cmsmart community!
→ Do you know the secret to create a printing site in a few minutes?
→ What is the latest technology of Online Design 2019?
→ How to start a marketplace site without any trouble?
Join over 19,890+ readers as well as happy customers to open the successful key for your e-commerce business.