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WhatsApp Business Catalog Setup
A visual overview showing what the service includes and how it works.
Benefits
Key advantages like saving time, cutting costs, or improving results.
Give your customers a fast, visual, and interactive way to shop through WhatsApp. We help you set up, design, and automate your WhatsApp Business Catalog so you can manage products, pricing, and inventory seamlessly — all synced with your CRM or ecommerce platform.
Description
A brief explanation of the service, who it's for, and what it solves.
WhatsApp Business Catalog Setup — Bring Your Store Into Every Chat
Why Your WhatsApp Needs a Product Catalog
Your customers already message you on WhatsApp asking,
“Do you still have this in stock?” or “What’s the price for the medium size?”
But if every sale depends on manual replies, screenshots, or copy-pasted prices,
you’re losing both time and professionalism.
“We handled 80+ daily product questions manually. After setting up our WhatsApp catalog, customers started ordering without asking for details.”
— Boutique Owner, Brazil (2024)
Without a proper catalog, customers can’t browse your products, view updates, or share items easily — leading to missed opportunities and slower conversions.
The Pain Behind Manual Product Sharing
- Sending photos and prices one by one takes hours each week.
- Customers get outdated details or inconsistent product names.
- No unified brand presentation across WhatsApp and your website.
- Staff can’t track which product links generate real sales.
- Every campaign requires starting from scratch.
If WhatsApp is your primary communication channel, a missing catalog means you’re running a store with the lights off.
How Cloodo WACRM Helps You Build a Smart WhatsApp Catalog
Cloodo WACRM sets up, organizes, and syncs your WhatsApp Business Catalog with your CRM or ecommerce system.
You can display products with images, descriptions, prices, and links — all managed from one central dashboard.
What You Get
- Catalog Creation and Setup: Upload and organize your full product list with categories and pricing.
- Design Optimization: Use your brand visuals, consistent naming, and SKU formatting.
- Sync with CRM or Ecommerce: Automatically link products from Shopify, WooCommerce, or WorkSuite CRM.
- Price and Stock Update Automation: Adjust product info from one dashboard, synced across WhatsApp instantly.
- Integrated Lead Tracking: Measure clicks and customer inquiries per item to see what sells best.
“Cloodo’s setup turned our WhatsApp messages into mini product pages. Sales increased 30% because customers browsed instead of asking.”
— Ecommerce Seller, Indonesia (2025)
Supported Platforms and Tools
Our catalog setup integrates with major ecommerce and CRM systems to ensure real-time product management:
- Shopify – sync product images, titles, and variants automatically.
- WooCommerce – connect product SKUs directly to your WhatsApp Business account.
- Wix Stores – auto-generate WhatsApp catalog from your existing listings.
- WorkSuite CRM – create client proposals directly from catalog items.
- Cloodo WACRM Dashboard – manage catalog, pricing, and automation in one place.
Learn more from the Official WhatsApp Business Catalog Guide
and the Cloodo WACRM Product Setup Documentation.
Case Studies from Real Users
Case 1: Fashion Boutique – India
Before setup: Sent product photos manually in groups.
After WACRM setup: Catalog shared instantly; 25% faster order confirmations.
Case 2: Home Decor Shop – Mexico
Before setup: Outdated pricing caused frequent order errors.
After integration: Catalog syncs with Shopify every 6 hours; zero pricing mistakes.
Case 3: Electronics Distributor – UAE
Before setup: Agents used different catalogs with inconsistent SKUs.
After WACRM automation: Unified product database across team; improved order tracking accuracy by 40%.
Business Impact You Can Expect
- Centralized product management for all WhatsApp sales.
- Up to 70% less time spent replying to product inquiries.
- More consistent and professional brand presentation.
- Faster updates and fewer pricing errors.
- Data-driven insights into which items attract clicks and conversions.
Your WhatsApp now becomes a full-featured, customer-friendly storefront that converts conversations into orders.
Why Choose Cloodo WACRM
- Developed by the Cloodo WorkChat Division, part of Netbase JSC.
- Proven experience integrating WhatsApp Business solutions for ecommerce and CRM clients.
- Cross-platform compatibility with Shopify, Wix, WooCommerce, and Bitrix24.
- Dedicated support from discovery to deployment.
“Cloodo helped us build a professional WhatsApp catalog linked with our Shopify store. It works perfectly and saves us hours every week.”
— Online Retailer, Singapore
Ready to Launch Your WhatsApp Product Catalog?
Stop sending endless images and price lists.
Let Cloodo WACRM set up your WhatsApp Business Catalog and connect it to your store or CRM within days.
Request your setup now:
https://cloodo.com/project/whatsapp-crm
or message our team directly: wa.me/+84937869689
Terms of Service
Terms and conditions for using the service.
Terms of Service — WhatsApp Business Catalog Setup
Scope of Work
Cloodo WACRM provides end-to-end setup and optimization of your WhatsApp Business Catalog.
The service covers:
- Catalog creation and organization of product categories.
- Product uploads with images, pricing, and descriptions.
- Design alignment with brand visuals.
- Integration with ecommerce or CRM systems (Shopify, WooCommerce, Wix, WorkSuite).
- Functionality testing and catalog publishing.
Additional services such as bulk uploads, multi-language setup, or advanced automation workflows are quoted separately.
For more details, see Cloodo WACRM Catalog Solutions.
Delivery Timeline and Milestones
A standard project follows these stages:
- Requirement discovery and data preparation: 1–2 business days.
- Catalog setup and product upload: 2–3 business days.
- Design and optimization: 1–2 business days.
- Integration with ecommerce or CRM: 1–2 business days.
- Testing, handover, and client training: completed within 7 business days.
Custom catalogs or large data volumes may require timeline adjustments approved in writing.
Communication and Support
- All project communication and tracking are managed via the Cloodo WACRM Project Dashboard.
- Support is available Monday–Friday, 9:00–18:00 (GMT+7), by email or WhatsApp.
- Each project includes 30 days of complimentary support for adjustments and bug fixes.
- Extended maintenance plans may be purchased via the Cloodo Support Center.
Payment Terms
- 100% payment is required before project commencement unless otherwise agreed.
- Accepted payment methods: PayPal, Stripe, or company invoice transfer.
- All fees are quoted in USD, exclusive of applicable taxes.
- Invoices are issued via the WorkSuite Payment Module with detailed line items.
- Delayed or incomplete payments may pause or postpone delivery.
Warranty and Bug Fixes
- Cloodo WACRM provides a 30-day warranty covering technical issues directly related to the setup.
- Bugs or sync errors caused by setup issues will be fixed free of charge.
- Issues resulting from third-party platform updates (Shopify, Meta, or WhatsApp API) will be handled under a new maintenance quote.
Custom Development and Updates
- Custom automations, advanced integrations, or multilingual catalogs are not included in the base scope.
- Such requests will be quoted separately with defined milestones.
- All enhancements follow Cloodo’s Custom Development and Automation Policy.
Refund and Cancellation Policy
- Full refunds apply only before project kickoff.
- After setup begins, refunds follow the Cloodo 30-day satisfaction guarantee if deliverables do not match the approved scope.
- No refunds are issued once the catalog is delivered and accepted.
- Clients must review Cloodo Terms and Refund Policy for full details.
Client Responsibilities
- Provide accurate and complete product data (names, images, prices, SKUs) before setup.
- Confirm catalog structure, product order, and naming conventions before final deployment.
- Ensure all content complies with WhatsApp Business Commerce and Content Policies.
- Maintain compliance with local consumer protection and data-privacy regulations.
Third-Party Licenses
- This service may rely on third-party platforms such as Meta, Shopify, or Wix.
- All platform accounts, subscriptions, and licenses remain the client’s responsibility.
- Cloodo WACRM acts solely as a service provider and is not liable for downtime or policy changes from external vendors.
Change Requests and Scope Adjustments
- Any modification of scope (additional products, design revisions, or integrations) must be submitted as a formal change request.
- All changes require review and written approval before implementation.
- Adjustments are documented and managed through the Cloodo WACRM Ticket System with updated timelines and costs.
These terms ensure your WhatsApp Business Catalog Setup project is delivered efficiently, transparently, and in full alignment with professional service standards.
Step by Step
A simple outline of how the service is delivered from start to finish.
Request Services Deal
STARTER
One-time payment
On Going Support $"0 / month
What You Get:
Categories & Tags
Service classification and relevant tags for better discovery.
Categories
Tags
Service Pricing
Pricing That Scales with Your Business
Starter
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Freelancers or micro-stores starting WhatsApp product sales
One-time payment
What You Get:
Growth
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Growing ecommerce brands needing automated catalog syncing
One-time payment
What You Get:
Pro
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Enterprises managing large catalogs across multiple markets
One-time payment
What You Get:
Other Services
Custom Development and Workflow Automation
Compliance and Regulations Advisory
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