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faq
106 0 Read more

Can I customize products to suite my need?

Yes. You can modify the product at your discretion for your own web-sites. However, you can’t resell or place the modified extensions (as whole) for downloads on your websites.
Xuân
By Xuân
faq
162 0 Read more

I do not have a PayPal account. Do you support other payment methods?

Yes! You should know that PayPal supports including all major types of Credit cards. Visit PayPal for more information. So you still can pay via PayPal with your credit card or E-check. We also...
Xuân
By Xuân
faq
121 0 Read more

Can I re-download items?

You can always download the purchased items for life time as it still for sales status on the Cmsmart Marketplace. Please come to the Download section to immediately download the products right after...
Xuân
By Xuân
faq
197 0 Read more

Which file types that our customers can upload?

This extension supports many files as PNG, JPG, ZIP, MP3, PSD, DOC, and PDF.
Xuân
By Xuân
faq
299 0 Read more

Where can I manage the file?

Images/ files are managed inside Virtuemart Order Management admin, and you will know which uploaded items belong to products for the same order/ same buyer.
Xuân
By Xuân
faq
229 0 Read more

If I want to change the number of file when uploading, how will I do?

You can easily configure number of files to be uploaded in the back-end. Configure maximize file size to be uploaded.
Xuân
By Xuân
faq
272 0 Read more

Can I install our products on multiple domains?

It depends on the domain license support that you purchase.
Xuân
By Xuân
faq
325 0 Read more

Can I upload many files at the same time?

Yes, you can upload multiple images and files at the same time with Ajax effects; do not need to refresh the product pages.
Xuân
By Xuân
faq
433 0 Read more

Where can I see some photos and\or a description of the administrative part of the expansion?

You open the back-end and go to the detail order section.
Xuân
By Xuân
faq
329 0 Read more

What is the maximum file size a customer can upload?

It depends on the maximum of your server. It mean that if maximum of your server = 20M, the maximum file size a customer can upload = 20M
Xuân
By Xuân
faq
303 0 Read more

Can I edit or remove files on upload process?

Yes, you can. Especially, it can be automatically created image files with thumbnails for products and it is also simple for users to configure maximum file size for uploading.
Xuân
By Xuân
faq
331 0 Read more

Is this plugin compatible with Joomla 3.6.5 and Virtuemart 3.0.18.x?

It is compatible with Joomla 3.6.5 and VM 3.0.18.x so don't worry about that.
Xuân
By Xuân
faq
306 0 Read more

Do I have to login on the site to upload files on my order?

No, you don’t. It is one of the best convenient functions of this product that save a huge time of customers.
Xuân
By Xuân
faq
210 0 Read more

What is the different between Auto Renewal Price and Standard Payment Price?

-Auto Renewal Payment: with this package, you have 3 or 6 months to receive our support, download and upgrade FREE. But, after 3 or 6 months you only pay a small recurring fee for each 3 or 6 months,...
Netbase
By Netbase
faq
160 0 Read more

How long can I download the updated product?

After you purchase our product successfully, you have 3 or 6 months to download and upgrade product (It depends on type of products)
Netbase
By Netbase
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