Following are the steps I did on your demo frontend (Demo 2 with geo user’s IP address):
1. Enter the front page, the currency showing JP dollar for example. (correct)
2. I choose British pound and click "change currency".
3. The demo store price currency showing £. (correct)
4. I choose a product and add it to the cart.
5. I click "show cart" and link to the cart page.
6. The cart page show JP dollar. <-- (Why?)
My question is, can the currency stay the same after I click "change currency" button?
In this case, it should be still showing "Britsh pound" on the cart page.
(Of course, only the "Total in Payment Currency" can remain the same, in your case, is Eurodollar € .)
Thank you.
Hello Janet,
Yes, as I mentioned. At the first step, it shows JP dollar, which is correct and good because of Geodata from the customer.
However, if a customer is on a trip, for example, he/she may want to use another currency.
So I tested step 2~6 above, and the currency suddenly switches back to JP dollar from British pound when visiting cart page.
That would confuse the customer.
That is my question. I wrote the steps to make the question more clear.
I do aware the demo2 automatically retrieve currency by IP, that's good, but I think the customer should still have the power to switch to the other currency and it should works on every page (the customer doesn't have to switch it every time on each page).
Thank you.