![$item2['avatar']](https://d151fqqb1tev7m.cloudfront.net/images/vendors/u36946/alisia.jpg){kind=icon}
Amazon's success makes it the ideal model for e-commerce businesses. But not everyone can afford to become as successful as amazon, although more and more multi-vendor marketplace emerges like eBay or Etsy, Amazon's status remains unchanged. What has helped this company stay at the top of the top multi-vendor marketplace? Although Amazon has outstanding marketing strategies as well as high-quality customer service, amazon is still an e-commerce company. The platform for them to provide services...
Although the explosion of e-commerce led to a series of e-commerce websites being born to serve the online shopping needs of users. However, the e-commerce website has a few inconvenient aspects that make customers unhappy. It is also for this reason that businesses plan to develop mobile e-commerce applications aimed at improving customer experience. However, not as simple as building an ecommerce website, developing an ecommerce app is much more complicated. In this article, we'll guide...
Headless is considered a new breeze in the e-commerce industry. Thanks to its outstanding advantages, Headless has become the preferred website model in e-commerce development. Many businesses like Lancome, BMW, and Nike have succeeded in converting their websites to the Headless model. In the previous part of the article, we introduced the concept of headless as well as its benefits. Following on from the previous section, this article will analyze the cost of building a...
As the eCommerce industry continues to evolve, businesses are facing increasing competition in the online retail space. However, an emerging technology called headless commerce is changing the game by separating the front-end and back-end, allowing for seamless integration across all touchpoints through APIs. This guide will delve into the concept, architecture, pros and cons, differences from traditional commerce, and some of the available headless commerce platforms. Let's begin exploring this topic. What is Headless Commerce? Definition Headless Commerce...
Online printing has many advantages more than you think, that’s why they start to sell their printing t-shirt on the website. Advantages Of Online Printing: Why Traditional Printers Should Go Online? will give many benefits of online printing. If you intend to start a t-shirt printing business, you can consider building an online shop before extending to brick and mortar shop. Beginning an online business is a lot less complex than beginning a conventional blocks-and-mortar business,...
.png "How To Build An Ecommerce Dashboard For Your Business")
To operate an effective online store you need to track as well as analyze and evaluate a lot of information related to different aspects. However, there is no single tool or platform that can analyze all of these indicators. So how can you save time and improve productivity in data analytics management? An ecommerce dashboard allows you to integrate information from a variety of sources and display it visually centrally. You can manage and analyze...
For many businesses, eCommerce analytics gradually plays a key role in business success or failure. Because analyzing and understanding available data will help businesses understand past mistakes and find solutions, and discover new opportunities for business. And instead of just making decisions based on feelings or judgment, with ecommerce analytics business owners will have a very intuitive and scientific basis for making better decisions. What is E-commerce Analytics? Ecommerce analytics is the process of collecting, aggregating,...
In the previous article, we introduced 7 free ecommerce builders. In this article, we will continue to introduce the rest of the top 10 free Ecommerce Website builders. Also in this article, we will analyze the strengths and weaknesses of free ecommerce website builders. 8. Webnode Webnode made its first appearance in 2008. In today's world, about 30 million people have an account. Webnode has been used by millions of businesses to develop their own websites,...
.png "Top 14 Best Ecommerce Agencies - 2023 Reviews")
Do you know how many agencies are there around the globe? Searching the keyword “Ecommerce agency” on Google, you will receive 215.000.000 results, you are not mistaken, two hundred and fifteen million results. The truth is that there are not enough 215 million agencies, but the number of agencies is large enough for you to spend a lot of time evaluating and choosing. But it will only take you 10 minutes to read this article,...
Bonobos, Warby Parker are examples of successful e-commerce businesses that you can learn from. Do you know what their secret to success is? Focus on the customer and their experience. Providing customers with a different shopping experience is not an easy task. Obviously, a website with poor features cannot do this. That's why this article introduces useful WooCommerce plugins. Using plugins reasonable will help you enrich your features, improve the customer shopping experience as well...
About Online marketplaces Ecommerce Topics
Logistics and fulfillment are critical components of any ecommerce business. In order to succeed, ecommerce businesses need to ensure that their products are delivered quickly and reliably to customers. In this article, we will explore some essential logistics and fulfillment topics for the ecommerce community, along with market statistics to support them.
Importance of Logistics and Fulfillment
Logistics and fulfillment are critical for ecommerce businesses. According to a survey by MetaPack, 96% of consumers say that shipping and delivery impacts their loyalty to an ecommerce brand. By providing fast and reliable delivery options, ecommerce businesses can increase customer satisfaction and loyalty.
Market Statistics:
- According to a report by eMarketer, global ecommerce sales are projected to reach $4.9 trillion in 2021, up from $3.5 trillion in 2019.
- According to a report by Statista, the global ecommerce market is projected to reach $6.4 trillion by 2024.
Choosing the Right Shipping Carrier
Choosing the right shipping carrier is critical for successful logistics and fulfillment. Ecommerce businesses need to consider factors such as cost, speed, reliability, and geographic coverage when choosing a shipping carrier. Popular shipping carriers for ecommerce businesses include FedEx, UPS, and USPS.
Market Statistics:
- According to a report by ShipMatrix, FedEx had an on-time delivery rate of 96.9% in 2020.
- According to a report by Parcel Monitor, UPS had an on-time delivery rate of 96.7% in 2020.
Optimizing Shipping and Fulfillment Processes
Optimizing shipping and fulfillment processes is critical for ecommerce businesses. This includes optimizing order processing, inventory management, and order fulfillment. Ecommerce businesses can use software such as warehouse management systems (WMS) and transportation management systems (TMS) to streamline their shipping and fulfillment processes.
Market Statistics:
- According to a report by McKinsey, companies that optimize their supply chain can see a 15% reduction in operating costs.
- According to a report by Retail Systems Research, 87% of retailers say that optimizing their supply chain is a top priority.
Managing Inventory and Warehousing
Managing inventory and warehousing is critical for successful logistics and fulfillment. Ecommerce businesses need to ensure that they have the right amount of inventory to meet customer demand, while avoiding overstocking or understocking. This can be achieved by using inventory management software that tracks inventory levels in real-time.
Market Statistics:
- According to a survey by Brightpearl, 66% of ecommerce businesses struggle with inventory management.
- According to a report by Statista, 22% of US retailers use inventory management software to manage their inventory.
Offering Competitive Shipping and Fulfillment Options
Offering competitive shipping and fulfillment options can make a big difference in customer satisfaction and sales. Ecommerce businesses need to offer fast and reliable shipping options, as well as transparent tracking information. This can be achieved by partnering with third-party logistics providers (3PLs) that specialize in ecommerce fulfillment.
Market Statistics:
- According to a survey by MetaPack, 96% of consumers say that shipping and delivery impacts their loyalty to an ecommerce brand.
- According to a report by Digital Commerce 360, ecommerce businesses that use 3PLs have a 34% higher average order value than those that don't.
Implementing Sustainable Logistics and Fulfillment Practices
Implementing sustainable logistics and fulfillment practices is becoming increasingly important for ecommerce businesses. Sustainable practices can help ecommerce businesses reduce their environmental impact, while alsoachieving cost savings and improving customer loyalty. This includes using eco-friendly packaging materials, optimizing shipping routes to reduce carbon emissions, and partnering with carriers that prioritize sustainability.
Market Statistics:
- According to a report by Nielsen, 66% of consumers are willing to pay more for sustainable products.
- According to a report by the Ellen MacArthur Foundation, the global logistics industry produces 1.4 billion tons of CO2 emissions per year, which is equivalent to the emissions produced by the entire aviation industry.
Dealing with Returns and Reverse Logistics
Returns and reverse logistics can be a significant challenge for ecommerce businesses. Ecommerce businesses need to have clear policies in place for handling returns, including managing inventory levels, processing refunds, and managing shipping costs. This can be achieved by using returns management software that tracks return data and provides insights on how to improve the returns process.
Market Statistics:
- According to a report by Optoro, the value of returned merchandise in the US is projected to reach $550 billion by 2020.
- According to a survey by Narvar, 96% of consumers say that the returns process affects their likelihood to shop with a retailer again.
Providing Excellent Customer Service
Providing excellent customer service is critical for successful logistics and fulfillment. Ecommerce businesses need to provide customers with timely and accurate information about their orders, as well as prompt resolution for any issues that arise. This can be achieved by providing customers with multiple channels for customer service, including email, phone, and live chat.
Market Statistics:
- According to a survey by HubSpot, 82% of consumers expect an immediate response from brands on marketing or sales questions.
- According to a survey by Salesforce, 78% of consumers say that customer service experiences influence their loyalty to a brand.
Conclusion
Logistics and fulfillment are critical components of any ecommerce business. By choosing the right shipping carrier, optimizing shipping and fulfillment processes, managing inventory and warehousing, offering competitive shipping and fulfillment options, implementing sustainable logistics and fulfillment practices, dealing with returns and reverse logistics, and providing excellent customer service, ecommerce businesses can optimize their logistics and fulfillment strategies and succeed in the competitive world of ecommerce.
Recently, we discovered how client loving working with us by their 5 star recommedation
Since 2012 we aim to become the leader in providing completed ecommerce solutions to SMB business around the world. Today we have been supporting over 50,000+ clients and work for 2,300+ projects on different aspect of development services for your ecommerce business. Become trusted partner and grow up with your business is our sole priority.
91 Nguyen Chi Thanh Str, Dong Da Dist, Hanoi, Vietnam Netbase Company (JSC). Copyright © 2012-2023 Cmsmart.net. All Rights Reserved.
Top