I am very upset because of technical support and because I bought the theme.
The most important thing that made me buy this template is that it compatible with RTL, but after installing the theme ( quickstart ) I found some elements didn't work with RTL, so I contact your support to fix it and they fix only one issue, after that I send many tickets to the support but no one answer me for a week !! they only send just " nice to meet you ".
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Hi Adburaouf,
I am Vincent from Customer Service Department at cmsmart.net. It is my pleasure to support you in this case.
I have checked your ticket. Sorry for any inconveniences we have caused to you. Hope to receive your sympathy in this case. Every day, we get a lot of tickets from our customer. Your issues are quite complicated, therefore, it takes us some time to fix it.
I promise our support team will make you an update on the ticket once it is solved.
You can contact me via Skype: [email protected] for a quick response.
Best regards,
Vincent