Magento FAQ Extension

FAQ Magento extension is built up to help visitors or customers understand about your products more through questions and answers.
Details

To enquire how much customers are interested in your products, using this question form will connect you with your potential customers through their questions.

Besides submitting a question, a person can answer any question on a product and / or rate a question or answer that they like.

The time frame for creating a question and answer is available with the product’s title and the author’s name. The extension allows set up comments’ status in the backend.

Administrators are easy to manage topics, questions and answer with basic functions like add/edit/delete/approve/ disapprove/pending and feature a question/answer as they want. There are two kinds of questions to this extension: FAQs and product’s questions which can be created accordingly.

  • General config of FAQs/product question form

    Magento-Faq-and-Product-Question6

  • Enable to create question/answer form and votes

    Magento-Faq-and-Product-Question7

  • Allow visitors to ask answer on FAQs

    Magento-Faq-and-Product-Question8

  • Admin can customize and manage FAQs topics, questions and answes in the back-end

    Magento-Faq-and-Product-Question11

  • Visitors can create theis own question by clicking this button

    Magento-Faq-and-Product-Question15

  • In the front-end customer can hide/show question form

    Magento-Faq-and-Product-Question1

Product Specification of Magento FAQ extension

To enquire how much customers are interested in your products, using this question form will connect you with your potential customers through their questions. Besides submitting a question, a person can answer any question on a product and/or rate a question or answer that they like. FAQ Magento extension is created to help your site close to customers.

WHY USE THIS PRODUCT - PRODUCT BENEFIT

Many benefits below are reasons why your website should get it:
The time frame for creating a question and answer is available with the product’s title and the author’s name. The extension allows setup comments’ status in the backend.
Administrators are easy to manage topics, questions and answer with basic functions like add/edit/delete/approve/ disapprove/pending and feature a question/answer as they want. There are two kinds of questions to this extension: FAQs and product’s questions which can be created accordingly.
The customer can save a huge time to understand products and providers.

HOW IT WORKS FOR CLIENT

Using Magento FAQ extension for customers is easier than ever. See steps below to understand how it works:
First, go to product detail page, you can create your own question by clicking “Create Your Question".
Next, search a keyword to find a question in the FAQs list at the Search FAQ?" tab or find out featured FAQs topics at the “FAQ topics" tab.
Then go to click "Answer" to give a reply a question. In this step, you need to fill full mandatory information (name, email, and question).  Enter captcha code and then click "Submit" button to finish this step.

HOW IT WORKS FOR SHOP OWNER

If shop owner have a little knowledge about technology, just follow 4 steps below to see how it works easily
Step 1: Install extension package as the user guide.
Step 2: Enable this extension: Go to System >> Configuration >>CMSMART EXTENSION>> FAQ + Product Question. Choose "Yes" then click "Save Configure".
Step 3: Product questions management: Go to FAQ + Product Question >> Product Questions Management >> Questions >> Click Add questions, then setup as you want.
Step 4: FAQ management: management: Go to FAQ + Product Question >> FAQ management, then choose topics or questions or answers to setup as you want.

MAIN FEATURES

  • General configure of FAQs/product question form
  • Enable to create question/answer form and vote
  • Allows visitors to ask answer on FAQs
  • Admin can customize and manage FAQs topics, questions and answers in the back-end
  • Visitor can create their own question by clicking “Create your question” button
  • In the front-end customers can hide/show question form

OTHER FEATURES

  • Allows customer to: submit questions/ answers, rate answers, leave personal information via product page
  • Allows customer to votes for answer question
  • Improves user experience
  • Admin can manage topics, questions, answers, approve, and add, edit, delete questions/answers, mark questions / answers featured.
  • Answer questions via the Magento admin
  • Sort the order list of questions/answers
  • Specify a number of questions per page
  • Specify maximum length of question/answer
  • Hide question/answers
  • Mass delete FAQ’s
  • Mass update FAQ status
  • Hide question/answers
  • 100% open source
  • Support multiple language
  • support multiple stores

Product Reviews (4) Write a review

Adam 5 star rating Submitted: July 18, 2018

Since I used this ext for my website, Lots of questions were disappeared and customers don't need to wait the response from support team, the FAQs were updated frequently to answer the question from customers as much as possible

Mr.Joil 5 star rating Submitted: October 11, 2014

Hi team, i am interested in this products . It works well without any erro issue on my site. Especially it helps my customers create & submit their questions quickly and we can meet all answers to them. Joilzou

antonio 5 star rating Submitted: November 18, 2014

hello, would be great if this extension is made for virtuemart. Think you can do it?

xavier 5 star rating Submitted: December 29, 2014

Hi , This product is awesome, it's working pretty good and it's not expensive. You can buy it
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Become a client on Cmsmart, you are protected strongly with our Client Protection Programe. Especially we built -in a strong Central Ticket Support system to help clients and partners working on the products item support after purchased.

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Change log

Updated: 2018, May 21

+ Included FAQs Extension for Magento 1&2 in 1 package

Updated: 2015, Jan 23

+ Compatible with Magento CE 1.9.x

+ Re-arrange folder structure

+ Upgrade the latest jQuery library, use the same jQuery library and selector

# Fix bug of Ajax loading displays wrong message

Updated: 2014, Oct 10

+ Compatible with MCE 1.5.x - 1.9.x
This is a Magento® Extensions item
Product rating: 5 star rating | Write a review 5/5 based on 4 rating(s)

2018, May 21

Magento 1.6.x, Magento 1.7.x, Magento 1.8.x, Magento 1.9.2.x, Magento 1.9.x, Magento 2.0.x, Magento 2.1.1, Magento 2.1.3, Magento 2.1.4, Magento 2.1.5, Magento 2.1.6, Magento 2.1.7, Magento 2.1.8, Magento 2.2.0

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$99.86 GPL License

You can use the product for your own website or your clients website if you are developer. You are allowed to use this extension on Unlimited website while our private support is base on domain.

  • Private support for each 12 months
  • Unlimited tickets support
  • Download & upgrade new version

Extend support: $10.75/ 12 months/ 1 domain

You can cancel renewal fee anytime if do not need while keep using the product for lifetime.

Get it now and save up to $89.11
$106.85 GPL License

You can use the product for your own website or your clients website if you are developer. You are allowed to use this extension on Unlimited website while our private support is base on domain.

  • Private support for each 12 months
  • Unlimited tickets support
  • Download & upgrade new version

You can use the product for a lifetime without purchasing it again or pay for renewal payment. You should repurchase this product when your package expired but you still want to get our support or update to the latest version

Support Domain License Under a 1 support domain license for the item you are granted a non-exclusive non-transferable permission to use the item on a single site.

If you plan to use the product on other domains, you SHOULD buy now to SAVE much better than buying separated order.
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PRESALES AND DISCUSSIONS

Why choose Cmsmart?

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Leading in quality and performances

We are proud ourselves to release our quality products to the e-commerce world.

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Full solutions for niches industry

We provide many powerful completed Printshop, Multistore marketplace, etc solutions for industry

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Excellent support and consultancy

We have a dedicated support team that delivery the excellent support

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Private customization for your project

If you don't like our product as it is, you can custom it as you want

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Long-term partnership care

We also want to have a long-term partnership with customer to support and take care


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