Frequently asked questions
Virtuemart Order Upload plugin

It is compatible with Joomla 3.6.5 and VM 3.0.18.x so don't worry about that.

Yes, you can. Especially, it can be automatically created image files with thumbnails for products and it is also simple for users to configure maximum file size for uploading.

It depends on the maximum of your server. It mean that if maximum of your server = 20M, the maximum file size a customer can upload = 20M

You open the back-end and go to the detail order section.

Yes, you can upload multiple images and files at the same time with Ajax effects; do not need to refresh the product pages.

It depends on the domain license support that you purchase.

You can easily configure number of files to be uploaded in the back-end. Configure maximize file size to be uploaded.

Images/ files are managed inside Virtuemart Order Management admin, and you will know which uploaded items belong to products for the same order/ same buyer.

This extension supports many files as PNG, JPG, ZIP, MP3, PSD, DOC, and PDF.

You can always download the purchased items for life time as it still for sales status on the Cmsmart Marketplace. Please come to the Download section to immediately download the products right after payment.
However it is important to remember that when an item is removed from the Market sites, it will be removed from your Downloads page as well. We offer the download page as a convenience for buyers, but we can make no guarantees as to the ongoing availability of the files you have purchased.

Yes! You should know that PayPal supports including all major types of Credit cards. Visit PayPal for more information. So you still can pay via PayPal with your credit card or E-check. We also support Credit Card payment via Onepay.vn and Skrill.

Yes. You can modify the product at your discretion for your own web-sites. However, you can’t resell or place the modified extensions (as whole) for downloads on your websites.

The download link always is automatically sent to your payment email within 5 minutes after the payment is done. Please check your inbox, open your confirmation email and there is your own product download link. You can also check the Download menu in your Profile C-Panel on Cmsmart to see the download link

After you purchase our product successfully, you have 3 or 6 months to download and upgrade product (It depends on type of products)

-Auto Renewal Payment: with this package, you have 6 months to receive our support, download and upgrade FREE. But, after 6 months you only pay a small recurring fee for each 6 months, you DON'T need to buy the product again.
- Standard Payment: You only pay ONCE for this payment, you will receive our support, download and upgrade free in 6 months. But after 6 months, if you want to upgrade, download or support, you HAVE to buy again.