I'm currently trying to test this out by using the free/limited version. I realize that it comes with no support, so I just want to let you know I tried for hours and hours now researching and trying different steps first to no avail. before posting here...and i'm hoping I'm just simply missing something...


1. I did a straight install of Magento 2.3.5.p1 with sample data. Altered nothing

2. Followed the instructions Userguide_Magento2_Online_Design.pdf including:

-php magento setup:upgrade

-php magento setup:static-content:deploy

Everything ran, no errors and it showed it 'updating' or 'upgrading' various modules and such so I think they did what they were supposed to.

3. Refreshed cache, index, etc.

4. Go to the ONLINE DESIGN > Products ( https://imgur.com/u2SsgBl )

5. Once I click 'Manage Design' it brings me to this semi-blank page: https://imgur.com/L8tn08o 


I have done everything the PDF/guide says to do, but it just simply comes up blank. It should look like this (per PDF): https://imgur.com/3XDrnZJ 

I also have an error that I receive after I click Save & Continue Edit or Save Onlinedesign that will hopefully help: https://pastebin.com/UT10tWyC I realize it could just be an error because there is nothing there, but, maybe hopefully the error will mean WHY nothing is there...

I'm not sure what I am missing here...I think it should just work, especially with a clean install of Magento. (Also tried on magento 2.3.3 as well to no avail)...I'm also using v3.1.0 of this module as that is the latest for the demo? I just noticed the changelog shows up to 4.5.0, i'm guessing those are only for the paid versions? I might now be assuming this might be my problem...and if so, I am probably using too new of a magento version?

Hopefully someone can point me in the right direction? I would be super grateful as I am at a loss right now why this is doing this as I believe I have followed all instructions correctly.


Really appreciate your time reading this and big thanks in advance for helping. I really want to try this designer out but it isn't working to well :( ...