How to get your ThemeForest purchase code?

ThemeForest purchase code is very important for every Themeforest customer. When you purchase an Item from ThemeForest, you’ll get the license. It’s important when you need any technical assistance from theme author. The author might ask you the purchase code to verify your purchase.

To find your license key/purchase code you need to log into your ThemeForest account and go to your “Downloads” page.

See the themes you purchased in your “Downloads” list and click on the Download and next on the “License Certificate & purchase code” link in the drop-down menu.

How to get your ThemeForest purchase code? screenshot 1

After downloaded the certificate/.txt file you can open it in a text editor such as Notepad and copy the Item Purchase Code.

 

 

How to get your ThemeForest purchase code? screenshot 2

We verified customers by support system only.

 

Frequently asked questions

What is a ThemeForest purchase code used for?

The purchase code proves you bought an item. Theme and plugin authors ask for it before giving technical support, and many items ask for it to activate the licence, receive updates or install bundled plugins.

Is the ThemeForest purchase code the same as a license key?

Yes, in practice. When an author asks for your license key, they mean the Item Purchase Code shown in the license certificate you download from your ThemeForest Downloads page.

Where can I find my ThemeForest purchase code?

Sign in to your Envato account, open Downloads, find the item and choose Download, then select the licence certificate and purchase code option. The file that downloads contains the purchase code. Keep it private, because it proves your purchase and is used to verify support and update requests.

Where are the other General Topics tutorials?

Every General Topics tutorial is listed on the General Topics tutorials page. Customers with a licence can open a support ticket from the Cmsmart dashboard when a step does not match their install.

How do I pay securely?

Contracts and payments go to the company, Netbase JSC: plans are paid through PayPal; services are invoiced by Netbase JSC under a written proposal and paid by bank transfer to Netbase JSC's company account or by PayPal Business. Cmsmart (Cmsmart Ecommerce) is the ecommerce brand of Netbase JSC, a company based in Hanoi, Vietnam.

How do I contact Cmsmart or get a quote?

Message the Cmsmart team on WhatsApp at +84 937 869 689 or email project@cmsmart.net; the contact page at cmsmart.net/contact lists every channel, and Request a quote (cmsmart.net/project-proposal) sends a project brief. Customers with a licence open a ticket from the dashboard.

Further reading