Frequently asked questions
TshirtPrint - Tshirt Printing Store Ecommerce Website with Online Designer

- Auto Renewal Payment: With this package, you have 6 months to receive our support, download and upgrade FREE. You DON'T need to buy the product again but after the first 6 months, you have to pay a small recurring fee for every next 6 months to maintain our support, download and upgrade FREE.
- Standard Payment: You only pay ONCE for this payment, you will receive our support, download and upgrade FREE in 6 months. But after 6 months, if you want to upgrade, download or support, you HAVE to buy again with 45% sales off.
- 90% of our customers choose Auto Renewal Payment because not only our customers may save a lot of money but also their sites are always up -  to - date.

You can cancel the renewal fee at any time. After you cancel the renewal fee, you can use our product on your domain for a lifetime, but you can not open a support ticket or download the new upgraded version. If you want to update to the latest version you have to buy our product again with 45% sales off. Therefore, please consider carefully before you cancel the renewal fee. 

The higher level packages will have all the features of the lower lever package but more premium features. We provide 3 levels of the package as below:
The advanced package ($399): It is a package with Standard plugins; Price Matrix and Order upload are the most outstanding features available in this package.
Premium package ($499): It includes Advanced package + Powerful plugin- Online Designer + other Sales and Marketing plugins.
Enterprise package ($799): It includes Premium package + some powerful plugins for Enterprise business such as CRM, Multi-vendor…
You are recommended to refer the premium or enterprise package because they include Online designer tool- a necessary feature for printing business. For more details, please read carefully at this link:

Yes, of course. You only need to pay for the difference between the 2 packages but only in case, your package support is still available.

Yes, you can. You can upload product templates for cap, bag, mug…then sell them on your website.

Yes, we offer FREE installation to customers who buy full packages. Our dev team will install the whole package for you without charging any fee.

The Teepro sold on Themeforest is the Basic Theme. It only includes basic extension as Ajax cart, ajax search, mega menu,… The T-shirt Printing on Cmsmart is Advanced solutions with full extensions & plugin such as Online Designer, Order Upload, Price Matrix, Multivendor or CRM plugins. It depends on your purpose to buy which products you want.

Yes, it does support websites with multiple language and currencies.

You can make payment through Paypal/Onepay, Bank transfer or Visa/Credit card.

Yes. With our online designer plugin in T-shirt solution, your customers can design what they like in the fastest way. 

It would be downloaded and saved in .pdf, .svg, .jpg or .png file format.

Customer can upload custom images in .jpg, .png and .svg format.

There are 3 ways to create a template, details as follow:
- In NBDesigner Product tab, see:
- In NBDesigner Product tab → go to manage templates, see and
- In product detail, after check "Use templates" option and "Update" to save the product, please see here:

Yes. Our package was developed on open source and based on Woocommerce then you can add any Woocommerce payment gateways or local shipping methods.

Yes, Of course. After your customers complete designing, they can save or share their design instead of adding to cart. They can manage their designs and use them for the next time.

Welcome to Cmsmart community!
→ Do you know the secret to create a printing site in a few minutes?
→ What is the latest technology of Online Design 2019?
→ How to start a marketplace site without any trouble?
Join over 19,890+ readers as well as happy customers to open the successful key for your e-commerce business.