Features, 3rd-Party Premium Licenses, and Plugin Support Terms

Features Included in Cmsmart Store Packages

Cmsmart Store offers two primary packages:

Freemium Package: Includes basic eCommerce setup with essential tools for small businesses, limited support, and access to prebuilt themes and features like product listings, basic checkout, and order management. It is suitable for businesses starting out with minimal customization needs.

Premium Package: Includes everything in the Freemium Package along with:

• Advanced Customization: Full access to custom development tools, tailored store designs, and specific functionality.
• Premium Support: Direct access to dedicated project managers for setup, maintenance, and troubleshooting.
• Multi-Vendor Support: Integration with advanced multi-vendor platforms such as Dokan, enabling multiple vendors to manage products and orders.
• Consultancy Services: Expert advice on scaling and growing your eCommerce store.
• Custom Development: Solutions for integrating additional features and third-party APIs, with ongoing development support.

Fees for 3rd-Party Premium Licenses

Cmsmart collaborates with third-party plugins and services to extend store functionality (e.g., payment gateways, SEO tools, and shipping services). These plugins may require separate licensing fees, billed directly by the plugin developers.

• Cmsmart's Role: Cmsmart assists in integrating third-party services into your store but does not include their licensing fees in its standard subscriptions. Examples include Dokan Pro, Elementor Pro, and SEO plugins.
• Integration Fees: Cmsmart may charge additional fees for complex integrations or configurations of third-party tools.
• Client Responsibility: Clients must purchase and manage third-party licenses directly with the providers. Cmsmart helps in selecting and integrating these tools.

Third-Party Plugin Compatibility

Cmsmart Store supports thousands of WordPress plugins, as it is built on WooCommerce. This includes:

• Payment Gateways: Plugins like Stripe and PayPal.
• Shipping Plugins: Tools for logistics management.
• SEO Tools: Plugins such as Yoast SEO and Squirrly SEO.
• Product Customization: Tools like Product Designer.
• Email Marketing: Integrations with Mailchimp and similar platforms.

Note: Compatibility may vary based on the specific version of Cmsmart Store. Some older plugins or themes may not work with newer versions (e.g., Cmsmart Store 5.0).

Licensing for Third-Party Plugins

• Separate Licenses: Most third-party plugins require individual licenses, managed and billed by the plugin developers.
• Example: If using Elementor Pro for page building, a separate Elementor Pro license is needed. Cmsmart will assist in integration and troubleshooting.

Cmsmart Support for Third-Party Plugins

Cmsmart provides integration and basic support for third-party plugins, including:

• Installation and Configuration: Assistance in setting up plugins to work with Cmsmart Store.
• Troubleshooting: Identifying compatibility issues and suggesting fixes or alternatives.

Limitations: For plugin-specific issues like bugs or updates, clients need to contact the plugin developers directly. Cmsmart does not provide direct support for these functionalities.

Updates for Third-Party Plugins

• Client Responsibility: Regular plugin updates must be performed by the client through the WordPress dashboard or official provider.
• Cmsmart Assistance: Cmsmart offers guidance during major updates and resolves compatibility issues if they arise after updates.

These terms clarify Cmsmart’s approach to features, third-party premium licenses, and plugin support, ensuring transparency about fees, support, and customization. If you need further details, feel free to ask!