Privacy Policy
Last updated: 17 July 2026
This Privacy Policy explains how Cmsmart (“Cmsmart”, “we”, “us”), a division of Netbase JSC, collects, uses, shares and protects your personal data when you use cmsmart.net, our dashboard, plugins and related services (the “Services”). By using the Services you agree to this policy.
1. Who we are
Netbase JSC — 91 Nguyen Chi Thanh Street, Dong Da District, Hanoi, Vietnam. Contact: [email protected].
2. Data we collect
- Account data — name, username, email address and password (stored hashed) when you register or place an order.
- Social sign-in data — if you sign in with Facebook or Google, we receive your name, email address and public profile (per the
public_profileandemailpermissions you approve). We do not receive your social password and we do not post to your social accounts. - Order & license data — products purchased, license keys, activated domains, invoices and support tickets.
- Usage & device data — IP address, browser, pages viewed and cookies, used to run and secure the site and to measure traffic.
3. How we use your data
- To create and manage your account and authenticate sign-in (including social login).
- To deliver products, license keys, downloads and customer support.
- To send transactional email (order confirmations, password resets, license notices) and, where you opt in, product news.
- To secure the Services, prevent fraud and abuse, and comply with legal obligations.
4. Sharing & processors
We do not sell your personal data. We share it only with service providers who process it on our behalf, under contract, including: Amazon Web Services (hosting, email delivery), Cloudflare (security/CDN), our payment provider (PayPal) for purchases, and Google reCAPTCHA for spam protection. Facebook and Google act as independent controllers of the data you provide to them during social sign-in.
5. Cookies
We use cookies and similar technologies for authentication, preferences, security and analytics. You can control cookies in your browser; disabling essential cookies may break sign-in and checkout.
6. Data retention
We keep account, order and license data for as long as your account is active and as required for legal, tax and accounting purposes. You may request deletion at any time (see next section).
7. Your rights & data deletion
Subject to applicable law (including the GDPR), you may request access to, correction of, a copy of, or deletion of your personal data, and you may object to or restrict certain processing. To delete your data — including data obtained through Facebook Login — follow our User Data Deletion instructions or email [email protected]. We respond within 30 days.
8. Security
We use TLS in transit, hashed passwords, access controls and reputable infrastructure providers to protect your data. No method of transmission or storage is 100% secure, but we work to protect your information and to notify you of material breaches where required.
9. International transfers
Our providers may process data outside your country (e.g. in the United States). Where required, we rely on appropriate safeguards for such transfers.
10. Children
The Services are intended for businesses and adults. We do not knowingly collect data from children under 16.
11. Changes
We may update this policy; we will post the new version here and update the date above.
12. Contact
Questions about this policy or your data: [email protected].
