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Help | Wordpress PrintStore Websites with Online Designer Packages

if you want to read the user guide than see our tutorial videos, you can see the documentation online here!

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How Printstore Works

Our videos below will bring you the shortest way to understand our online design tool

Frequently Asked Questions

You can find the best answers when you catch problems

Support Options

All supports below will help our customers resolve any issue from standard support to private one. We provide bug fixes, minor customization, update problems, JavaScript Conflicts.

Issues Standard Auto Renewal
Bug Fixes
Instructions and Usage
Update Problems
Minor Customization
JavaScript Conflicts
Third Party Products

Bug Fixes

We try to keep all of our Package Solution bug free but if a problem is found, you're covered with free access to fixes and updates.

Instructions and Usage

Get assistance to customizing templates and extensions, we will explain the how's and the where's so you can focus on your configuration

Update Problems

If you are having an issue updating one of our products we can assist you. If you are having an issue updating CMS we can also help, this does not include migration services.

Minor Customization

We can advise you on how to do minor customization to our templates or extensions, but we will not add new features to an extension or build your site for you.

JavaScript Conflicts

JavaScript conflicts can be difficult to identify and solve. When one of our products is involved, we will help find the best solution possible.

Third Party Products

If there is a conflict with a third party product, we can troubleshoot it for you. In most cases we can fix issues, but we do not guarantee a solution.

Customization Request & Contact Us

Please fill out the Customization Request form if you need any customization

Ms.Janet Tran

Skype: janet@cmsmart.net

Email: janet@cmsmart.net

Mr. Vincent Ray

Skype: live:vincent_4281

Email: vincent@cmsmart.net

Change log

Should update your printing package solution frequently to make your site better

WooComerce 2.4.x, WooComerce 2.5.x, WooComerce 2.5.x, WooComerce 2.6.x, WordPress 4.2.x, WordPress 4.3.x, WordPress 4.4.x, WordPress 4.5.x, WordPress 4.6.1, WordPress 4.6.x

Version 5.3.0 Updated: 2018, Nov 02

+ Add Admin Dashboard (only for 10 new home layouts)

+ Update plugin Online Desgin up version 2.1.0

Version 5.2.0 Updated: 2018, Oct 01

+ 10 homepage layouts with Visual Composer Page Builder

+ Update Online Design plugin (version 2.0.0)

+ New core theme framework

+ Multiple Headers, Footers

+ Multiple Template Layouts

+ Unlimited fonts with Custom Fonts Upload and 800+ Google Fonts

+ Quick install with Theme Setup Wizard

Version 5.1.2 Updated: 2018, May 03

+ Fixed import issues

+ Fixed some options in product detail can not save.

Version 5.1.1 Updated: 2018, Apr 03

+ Now compatible with WooCommerce 3.3

+ New Product Images Slider

+ New Product Images Lightbox

+ New Product Images Zoom

+ Add style for Product Details page

+ Fix Yith Quickview bugs

+ Remove Statics page

+ Fix Order Upload options

Version 5.0.0 Updated: 2017, Oct 11

+ Add Admin Dashboard contains statistic widgets

+ Remake Order Upload

+ Remake Product Notification

+ Remake One step checkout

+ Brand new Price Matrix: Compatible with WooCommerce attribute, variation products

+ Simplify settings and add templates to order in PDF Creator

+ Improve functionality and visual in Ajax Cart

+ Improve performance in Ajax Search

+ Improve UX and functionality in Attribute Swatches

+ Fixed some bugs with menu style on mobile

+ Fixed other minor bugs fixed

+ Improve install process

+ Improve overall performance and usability

Version 4.8.0 Updated: 2017, Aug 16

+ Add Modules page to turn on or off Netbase Solution features

+ Remake Ajax Cart

+ Remake Ajax Search

+ Attribute Swatches: Improve UX and functionality

+ Fixed bug in Multi-Currency

+ Improve UX on FAQs page

+ Improve visual for Social Login

+ Improve speed loading page

+ Fixed some bugs with menu style on mobile

+ Fixed header style CSS issue

+ Fixed footer widget issue

Version 4.5.0 Updated: 2017, Jul 20

+ Added Modules Settings page

+ Remake Multi-Currency

+ Remake Shop By Brands

+ Remake FAQS

+ Remake PDF Creator

+ Remake Social Login

+ Remake Live chat

+ Remake Frequently Bought Together: Improve visual

+ Fixed some responsive issues in Home 5

+ Fixed an issue with parallax style in Home 8

+ Fixed some bugs with menu style on mobile

+ Fixed other minor bugs

+ Fixed some issues with Google Fonts

+ Fixed some display bugs

+ Fixed image cannot load in single page issue

Version 4.2.0 Updated: 2017, May 23

+ Added Multiple Payment Gateways feature

+ Added Rewards Points feature

+ Added Advanced Invoices feature

+ Added Affiliates feature

+ Fixed padding on testimonials

+ Fixed color of product name on home 2

+ Fixed font size of text

Version 4.0.0 Updated: 2017, Apr 19

+ Added a powerful Multivendor feature

+ Fixed text on slider of Home 5

+ Fixed CSS of 4 sections on Home 4

+ Fixed distance between texts in Price

+ Fixed style for recent blog post thumbnail

Version 3.5.0 Updated: 2017, Mar 23

+ Added Advanced Sales & Marketing feature

+ Added One Step Checkout feature

+ Added Newsletter feature

+ Added Promotion Pop-up feature

+ Added Product FAQs feature

+ Added Shipping Cost feature

+ Fixed arrangement of banner on Home 6

+ Fixed showing icon search on mobile screen

+ Fixed showing border on some products

+ Fixed color for icon cart

Version 3.0.0 Updated: 2017, Feb 16

+ Added Standard Sales & Marketing feature

+ Added Product Notification feature

+ Added Delivery Date feature

+ Added Coupon Code feature

+ Added Live Chat feature

+ Added SEO Friendly feature

+ Added Social Integration feature

+ Added Google Analytic feature

+ Fixed text color in Home 11

+ Fixed map movement

+ Fixed product hovering

+ Fixed responsive of product detail page

+ Fixed jQuery issue in 404 page

+ Updated online design thumbnail on checkout page

+ Updated showing top header

+ Updated changing color when hovering next/previous button

Version 2.7.0 Updated: 2017, Jan 12

+ Added Product Image Zoomer feature

+ Added Frequently Bought Together feature

+ Added Best Seller feature

+ Added Related Product feature

+ Added Shop by Brand feature

+ Added Advanced Reviews feature

+ Fixed hover issue on Home 8

+ Fixed small room in Chrome Browser

+ Fixed CSS Category in Home 9

+ Fixed “Add to cart” button in product detail page

+ Fixed distance in mobile screen

+ Updated color position on product detail page

+ Updated showing dropdown cart

+ Updated saving online design product faster

Version 2.6.0 Updated: 2016, Nov 10

+ Integrated the latest version Online Designer

Version 2.5.0 Updated: 2016, Aug 26

+ 11 updated home layouts

+ Added Color Swatch plugin

+ Convert Siteorigin page builder

+ Improved effect of slider

+ Improved the speed of the site

+ Fixed W3C validator issues

+ Fixed contact us styles

+ Fixed css blog single page

Version 2.0.0 Updated: 2016, Jul 02

+ Using SiteOrigin Page Builder

+ Optimize your page load speed

Version 1.5.0 Updated: 2016, Jun 05

+ Added new layout of Online design

+ Fixed bug in the package

+ Fixed CSS bug in product detail page

+ Fixed home page slider in Print-3D layout

+ Updated user guide

Version 1.0.0 Updated: 2016, May 05

+ Compatible with wordpress 4.4.2 and woocomerce 2.5, woocomerce 2.4.2

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