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Which payment options are available?

You can make payment through Paypal/Onepay, Bank transfer or Visa/Credit card
Sam Helen
By Sam Helen

Will it support multi languages and currencies ?

Yes, it does support websites with multiple language and currencies.
Sam Helen
By Sam Helen

Can I customize our Solutions?

Our solutions are built to be customized to fit your business by using the powerful configuration in both back-end and front-end WITHOUT interfering with the coding. If you cannot find the...
Sam Helen
By Sam Helen

Who upgrades CMS version?

Although you can install some more plugins and upgrade CMS yourselves, as the solutions packages are integrated seamlessly by our team to ensure the best performances, so we HIGHLY NOTE that CMSMART...
Sam Helen
By Sam Helen

What differences between Theme-Forest Items versus Cmsmart Package solutions?

They are different but have the same concept of product development. In some way, we can consider Item sold on Themeforest as a Basic Theme and on Cmsmart as Advanced solutions.  On Themeforest,...
Netbase
By Netbase

Can I install new extensions to our packages?

Yes, you can! But you should ask our consultants before doing this, especially if you are SMB and using our Auto Renewal services, we prefer to do it for you.
Netbase
By Netbase

What happen if I cancel our Renewal?

You can cancel the Auto-Renewal anytime or do not need to buy again Standard Payment if you don't have a plan. You can use the product on your domain for lifetimes, but you cannot open ticket support...
Netbase
By Netbase

Tell me the different benefits of buying your solutions?

Sure, you save a lot of times and money when using our packages for your niches industry, rather than doing it by yourselves. We are serving thousands of clients monthly and have experiences and...
Netbase
By Netbase

Can I cancel monthly fee anytime?

Definitely YES!  for both Premier and/or Standard package, you still cancel anytime and still can use the package and keep the product and any source code or modified/ or customized feature with...
Netbase
By Netbase

Which Package is better?

When you begin to start an e-Commerce project, you may think that you just need to invest one time to have the full solution to what you want. But soon you discover that your project will need...
Netbase
By Netbase

What is CR - Custom Request?

The Pricing is built base on an experienced combination of both Standard features and Custom Development. There is no workflow that suitable for all kinds of business and that is valued of customer...
Netbase
By Netbase

Can I upgrade or transfer between different packages or pricing option?

 - Yes you can, however, it greatly depends on your current project situation.  It is often to upgrade your package to a higher level but in some cases, you can completely lower it. Please do not...
Netbase
By Netbase

What is the Installation or Support for 3Rd Product?

We are happy to install 3rd product for your project but we are not responsible for any bugs/incompatible features reported/caused by our own 3rd product. Any cost arising regarding the...
Netbase
By Netbase

Do I have to pay for any extra license fee for 3rd Product in the Package?

For most of the integrated 3rd Products in our packages, you do not have to pay for the license fee and our company will pay and use our developer license for your project and that is one of the...
Netbase
By Netbase

How To Install A Shopify Theme?

To start installing the theme, you need to select one theme from the Shopify Theme Store. If you have already had one, you only need to upload it from your computer. Below guidance will help you...
Netbase
By Netbase

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