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Can I cancel monthly fee anytime?

Definitely YES!  for both Premier and/or Standard package, you still cancel anytime and still can use the package and keep the product and any source code or modified/ or customized feature with...
Sam Helen
By Sam Helen

Which Package is better?

When you begin to start an e-Commerce project, you may think that you just need to invest one time to have the full solution to what you want. But soon you will discover that your project will need...
Sam Helen
By Sam Helen

What is CR - Custom Request?

The Pricing is built base on an experienced combination of both Standard features and Custom Development. There is no workflow that suitable for all kinds of business and that is valued of customer...
Sam Helen
By Sam Helen

Can I upgrade or transfer between different packages or pricing option?

- Yes, you can, however, it will greatly depend on your current project situation.  It is often to upgrade your package to a higher level but in some cases, you can completely lower it. Please do...
Sam Helen
By Sam Helen

What is the Installation or Support for 3Rd Product?

We are happy to install 3rd product on your project but we are not responsible for any bugs/incompatible features reported by our own 3rd product. Any cost arising regarding the configuration,...
Sam Helen
By Sam Helen

Do I have to pay for any extra license fee for 3rd Product in the Package?

For most of the integrated 3rd Products in our packages, you do not have to pay for the license fee and our company will pay and use our developer license for your project and that is one of the...
Sam Helen
By Sam Helen

Can I install and use the package I buy on many different domains?

No, you just can use it on 1 domain. We just give you the support and update and license on 1 domain. If you have many domains and need to use on your available domains, please contact us then we...
Sam Helen
By Sam Helen

Which hosting should I use if I use your package for my website?

Our package can run well on both Shared-hosting and Dedicated Hosting. Besides, we also provide the hosting and maintenance package for the site. You can refer at this...
Sam Helen
By Sam Helen

Does your package has the functions of Bulk products import option i.e. CSV or an excel file?

Yes, it does support bulk products import option via CSV file
Sam Helen
By Sam Helen

Is this package fully responsive?

Yes, it is. All layouts fit and look great on different size of device like desktop, mobile phone, and tablet.
Sam Helen
By Sam Helen

Does it support RTL language?

Yes, it supports RTL language
Sam Helen
By Sam Helen

Does this package support multi-languages?

Yes, our package does support multi-languages, then you can easily translate it into your wanted languages.
Sam Helen
By Sam Helen

Can I customize our Solutions?

Our solutions are built to be customized to fit your business by using the powerful configuration in both back-end and front-end WITHOUT interfering with the coding. If you cannot find the...
Sam Helen
By Sam Helen

Who upgrades CMS version?

Although you can install some more plugins and upgrade CMS yourselves, as the solutions packages are integrated seamlessly by our team to ensure the best performances, so we HIGHLY NOTE that CMSMART...
Sam Helen
By Sam Helen

What differences between Theme-Forest Items versus Cmsmart Package solutions?

They are different but have the same concept of product development. In some way, we can consider Item sold on Themeforest as a Basic Theme and on Cmsmart as Advanced solutions.  On Themeforest,...
Sam Helen
By Sam Helen

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