Magento PrintMart Website theme package is one of the hottest solution of Netbase, Ecommerce solution provider. It contributes a lot to the success of many digital printing businesses all over the world. Today, we have had an interview with Paul Lockington, Account Director, Play Digital Australia, Sydney specializing in Digital Communications. Domain name is w2p.playdigital.com.au, he shared a lot about his story with this Printing solution as follow:

1. Why you choose our products/ solutions instead of other products/ solutions? If possible, please tell us name of other solutions.

Paul: We initially chose the Magento Web 2 Print offer at it was indicated that print ready files would be available. This was not the case and only delivered a layered PNG. Nothing can be printed from this.

2. Which highlight feature do you like most in our products/ solutions?

Paul: If the product delivers what it is supposed to then all.

3. Do you feel easy when installing our product/ solutions?

Paul : Yes, each step is so simple and clear.

4. Tell us about your experience with our team and tell us the staff name that impressed you?

Paul : So far a mixed bag. Vincent has been good in responding to our queries.

5. Tell us your success story after using our products/ solutions?

Paul: As yet we haven't as what we were originally informed of during the purchasing process did not occur.

6. Do you suggest any better ideal for our products/ solutions?

Paul : Yes, while we realize the need for ongoing services and support if users are having problems with what the core functionality was supposed to offer then this should be done.

7. Do you like to recommend our products/ solutions to others?

Paul : We have purchase 5 items from you but the one with the most visibility in our business has been less than satisfactory i.e. the Magento Web 2 Print supplying PDF Print Ready files