Frequently asked questions
Online Product Designer Plugin for WooCommerce WordPress

Of course, our plugin has those features. After complete design, they can save or share their design instead of adding to cart. They can manage their designs and use them for the next time.
Absolutely possible! Addition, you can allow automatically add design product to cart and redirect to cart page after the customer completes their design.
Please follow some steps below:

Step 1: Go to the admin panel and choose NBDesigner and then find the Create template button as an image here

Step 2: You see the blank template, see this link here

Step 3: You can add text, image, svg, ect in this template here

Step 4: Then click to save this template here

After that, this template will show in the management template as here
If you buy Online Design plugin on Cmsmart marketplace, you will use it for a lifetime.
But we provide 2 options for customers, this is Auto Renewal and Standard Payment, it has some different:
- Auto Renewal: We think you should buy this package because you have 3 months to receive our support, download and upgrade free. But, after 3 months you only pay a small recurring fee for each 3 months, you don't need to buy the product again and you will still receive all benefits above in the next 3 months.
- Standard Payment: You only pay once for this payment, you will receive our support, download and upgrade free in 3 months. After 3 months, if you want to use our product, you have to buy again. It costs much money.
You can always download the purchased items for life time as it still for sales status on the Cmsmart Marketplace. Please come to the Download section to immediately download the products right after payment.
However it is important to remember that when an item is removed from the Market sites, it will be removed from your Downloads page as well. We offer the download page as a convenience for buyers, but we can make no guarantees as to the ongoing availability of the files you have purchased.
Yes! You should know that PayPal supports including all major types of Credit cards. Visit PayPal for more information. So you still can pay via PayPal with your credit card or E-check. We also support Credit Card payment via and Skrill.
Yes. You can modify the product at your discretion for your own web-sites. However, you can’t resell or place the modified extensions (as whole) for downloads on your websites.
With the Lite version, you can get it for FREE on but the product which you can use to design is limited (only use for 5 products). With Premium version, you can do for unlimited products. Both Lite version and Premium version are the same function
Yes, you can. You have three options for each product: custom design, upload files or both of them.
After your customer checkout order with their design, you can approve or reject that design in detail order page.
Admin can create templates. Your template can include SVG, your customer can choose color for each path of SVG.
Yes, of course you can do it in the back-end.
Yes, you can. Our plugin allow you do that.
Default area is square or rectangle. You can combine with overlay image to create other shapes
Our plugin saves the last design of customers. They will be able to continue design their last design when they come back
The output will be PDF that has 300 DPI or PNG with 96 DPI with the big size. You can resize by Photoshop to have the suitable size and DPI as you want.
Our plugin can do your request, you just need to purchase and give us your site information so we will do it frees for you.
Our plugin allows choosing the default text color for the product design.
If you want to use our plugin for multiple sub-domains, you need to purchase multiple licenses
Yes, our product is compatible with any WordPress woo commerce themes, and you can use this plugin with other WordPress templates.
We have a feature allow you translate this plugin to your language by yourself.
- Export file: PNG, JPEG, and PDF
- Import file: SVG, JPG, PNG, and GIF
Yes, you can download the customer design files with JPG format in CMYK mode and ICC profile. Addition, you also can download design in other formats as PNG, SVG, and PDF.
Absolutely, you can. You can download resource in the customer design as fonts, images, text content...
Go to backend → View detail order and download what you want.
Yes, of course. You can enable that feature and choose the type of files that allow the customer can download.
When creating PDF you must choose a design in SVG format.
Note: some design effects do not display with SVG option as shadow, image filter... please consider choosing a suitable option.
Product rating: 5 star rating
2019, May 14

Most Reply

Dan Booklets and brochures
5 replies, last by Jason Nguyen
Raitis nb designer v2
10 replies, last by Janet
Dan Online design isn't reliable
9 replies, last by Dan
Dan PDF - Dots instead of text
3 replies, last by Jason Nguyen
netanel shkalo Hey, I have a lot of problems
3 replies, last by netanel shkalo
mamadesign Font problem
2 replies, last by Dan
Dan Unreliable when converting to PDF
1 reply, last by Jason Nguyen
Csilla Farkas pre sale questions
1 reply, last by vincent
Dan Show bleed line in a downloaded PDF
14 replies, last by Dan
Jake Custom price calculations and more
1 reply, last by vincent

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