Frequently asked questions
NB Designer | Online Product Designer Plugin for WooCommerce WordPress

- Auto Renewal Payment ($179.69): With this package, you have 6 months to receive our support, download and upgrade FREE. You DON'T need to buy the product again but after the first 6 months, you have to pay a small recurring fee ($39.99) for every next 6 months to maintain our support, download and upgrade FREE.

- Standard Payment ($192.27): You only pay ONCE for this payment, you will receive our support, download and upgrade FREE in 6 months. But after 6 months, if you want to upgrade, download or support, you HAVE to buy again with 45% sales off.

- 90% of our customers choose Auto Renewal Payment because not only our customers may save a lot of money but also their sites are always up -  to - date.

If you cancel a recurring fee, your Online Design will be expired.
WHAT HAPPENS WHEN YOUR ONLINE DESIGN EXPIRED?
- If you integrated this tool for more than 5 items before, you could use it for those items but cannot add more products with this tool

- If you integrated this tool less than 5 items before, you would have been used for the maximum of 5 items

- Your Media Library (including 200+ templates; 25,000+ elements; 1,500,000+ images) is not available for your website

You can go to NBDesigner => Settings to get the license key

Yes, you can translate into any language that you like. You can use the LOCO plugin to translate it into your language (https://wordpress.org/plugins/loco-translate/)

Yes, They can upload full design in .jpg, .pdf, .psd, .indd file format

Yes, you can input .jpg, .png, .svg file type but each format is handled differently
- .jpg, .png: cannot edit
- .svg: the color of every path in the SVG can be changed

Yes, you can download designed file to .jpg, png, .svg, or export to .pdf file

Yes, there’s “save for later” feature which allows customers to save their designs and use them later or share on the social network.

Yes, but you have to purchase a license for additional domain and sub-domain

Actually, you can use it for any kind of product, for example, t-shirt, card, mug, cap…you can discover more at this link:

https://cmsmart.net/wordpress-plugins/woocommerce-online-product-designer-plugin

Yes, you can manage customer’s orders at the detail order page. Admin can accept/decline designs and send feedbacks to customers

Yes, you can send us your requirements in details. We will check and quote the price

Yes, this product allows you to enable color picker as well as the color palette

Yes, it can work well with almost Price Matrix plugins

Yes, customers can send the request for quotation. After that sellers/vendors will send them quotations via email

Yes, you can create many sides/pages with different options

Yes, you can change the size of the design areas as you want and calculate the price base on the design area

Yes, you can. You have three options for each product: custom design, upload files or both of them.

We have a feature allow you to translate this plugin to your language by yourself.

If you buy Online Design plugin on Cmsmart marketplace, you will use it for a lifetime.
But we provide 2 options for customers, Auto Renewal and Standard Payment, it has some differences:
- Auto Renewal: We think you should buy this package because you have 6 months to receive our support, download and upgrade free. But, after 3 months you only pay a small recurring fee for each 6 months, you don't need to buy the product again and you will still receive all benefits above in the next 6 months.
- Standard Payment: You only pay once for this payment, you will receive our support, download and upgrade free in 6 months. After 6 months, if you want to use our product, you have to buy again. It costs much money.

When NB designer expires, it will automatically return to the LITE version with some limited features as below:

- If you integrated this plugin for more than 5 items before, you will continue use it for those 5 items, but cannot add more product with this plugin ( MAXIMIZE PRODUCT NUMBER: 5)

- If you integrated this plugin for less than 5 items before, you still add it for other items but maximum of 5.

- Ability to access the Media Library (including 200+ templates; 25,000+ elements; 1,500,000+ images) will be limited.

Recommendation: You should keep the recurring fee or make renewal when the expiration period is due to keep using the pro version with full great functions of NBdesigner.

- Design products quantity: LITE - Only 5 vs PREMIUM - Unlimited

- Download files supported: LITE - PDF, SVG, JPG not supported vs PREMIUM - PDF, SVG, JPG supported

- Version update : LITE - ver 2.3.0 vs PREMIUM: ver 2.7.3

- NB template, pictures, clipart library: LITE - NO ACCESS vs PREMIUM:  FULL ACCESS

 - Updating feature : LITE: NO feature update vs PREMIUM: FULL features update

- In product detail, after check "Use templates" option and "Update" to save product, please see here

You can easily create a template with this guidance:

- In NBDesigner Product tab, see Here 

- In NBDesigner Product tab → go to manage templates, see here and this

 The design Lancher is getting a trend on online printing. It allows you to register to become a designer who can create and sell designs.

NB designer allows you to input the files with the below format: .jpg, .png, .svg. And you can download files to .jpg, png, .svg, or export to .pdf file. So if you want to upload images from Adobe Illustrator, you need to convert the image files to .jpg, .png, .svg file types.

Yes, it is 100% Responsive & Mobile Friendly

Yes, you can share your design via social channels such as Facebook, Twitter, Google

Currently the default area is square or rectangle. You can combine with overlay image to create other shapes.

Basically, they share the same functions. The difference is the service go with Premium package, it is much more than startup package. Please see details at pricing page. They share the same first payment, but different in renewal payment

Startup package price means first payment $179.69. After the first 6 month, you will need to pay $39.99 to renew next 6 months, or it will be limited in feature when it expires

While Premium package, the first payment is $179.69. After first month, you will need to pay $59 monthly to renew or it will be limited in feature when it expires

Renewal will grant download, update, support as well as keeping your plugin as Premium version.

Yes, we built and developed this plugin based on open source code, you can easily and flexibly customize the plugin as per your demand.

Yes, you can set up price with quantity break.

You can refer Here for example

Yes, you can translate the plugin into your favorite language. Our plugin supports all types of language.

Note: refer the LOCO plugin for translation.

Startup Package: 179 USD – down payment and included 6 months of support. After 6 months you will need to pay 39 USD to extend support and update for another 6 months ( ~ 6 dollars/1 month)

– Total cost for 1st year: 179 + 39 USD and 2nd year: 39*2= 78 USD

Premium Package: 179 USD down payment and after 1 the month you will need to pay 59USD and continue every month

Developer Package: 399 USD down payment and included 1-year support. After 1 year, you will pay 99 USD to extend support for another 1 year ( ~7 dollars/ 1 month) – Total cost for 1st year 399 and 2nd year 99

Enterprise Package: 399 down payment and after 1 the month you will need to pay 99 USD and continue every month

- Difference in terms of functions : Start-Up and Premium options will NOT have 3 below functions:

+ Product builder ( design by components ) : https://nbdesigner.cmsmart.net/product/bike-builder/

+ Designer marketplace: https://nbdesigner.cmsmart.net/designer/?id=83
+ 3D preview: https://nbdesigner.cmsmart.net/product/3d-preview/

 - Difference in terms of services: Premium and Enterprise options will have more services and that is why the maintenance license fee is higher

We offer different packages at a different price to perfectly fit small businesses like startups to medium businesses and large enterprises, we would like to give customers flexible choices.

You can upgrade to the higher package or downgrade the lower package as per your demands. 

Yes, if you buy the enterprise package, you can use our hosting package for free for 3 months. After 3 months, you can keep our hosting at a price of 35USD/month or you can use your own hosting. 

WP Print store has a high standard of UI/UX, so your customers will have a complete shopping experience. It integrates Nbdesigner and a lot of advanced features  and services.  With 21 homepage layout &  the powerful core theme, you can apply it for various printing business: Tshirt, Bugs, Hats, Canvas, Business card, Wedding Invitations, Photobooks, Phonecase, Tote Bags,... Your B2B and B2C e-commerce print shops could be created by using WP Print store Package which allows your customers to view, customize, upload and order print items online, select from existing design or customize to suit your branding. You can absolutely upgrade the full package with paying the difference.