Help | Online Product Designer Plugin for WooCommerce WordPress

if you want to read the user guide than see our tutorial videos, you can see the documentation online here!

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Frequently Asked Questions

You can find the best answers when you catch problems

Support Options

All supports below will help our customers resolve any issue from standard support to private one. We provide bug fixes, minor customization, update problems, JavaScript Conflicts.

Issues Standard Auto Recurring
Bug Fixes
Instructions and Usage
Update Problems
Minor Customization
JavaScript Conflicts
Third Party Products
On-site Debugging

Bug Fixes

We try to keep all of our Package Solution bug free but if a problem is found, you're covered with free access to fixes and updates.

Instructions and Usage

Get assistance to customizing templates and extensions, we will explain the how's and the where's so you can focus on your configuration

Update Problems

If you are having an issue updating one of our products we can assist you. If you are having an issue updating CMS we can also help, this does not include migration services.

Minor Customization

We can advise you on how to do minor customization to our templates or extensions, but we will not add new features to an extension or build your site for you.

JavaScript Conflicts

JavaScript conflicts can be difficult to identify and solve. When one of our products is involved, we will help find the best solution possible.

Third Party Products

If there is a conflict with a third party product, we can troubleshoot it for you. In most cases we can fix issues, but we do not guarantee a solution.

Customization Request & Contact Us

Please fill out the Customization Request form if you need any customization

Ms.Janet Tran

Skype: janet@cmsmart.net

Email: janet@cmsmart.net

Mr. Vincent Ray

Skype: live:vincent_4281

Email: vincent@cmsmart.net

Change log

Should update your printing package solution frequently to make your site better

WooComerce 3.0.x, WooComerce 3.1.x, WooCommerce 3.5.x, WooCommerce 3.6.x, WordPress 4.7.x, WordPress 4.8.x, WordPress 4.9.x, WordPress 5.0.x, WordPress 5.1.x, WordPress 5.2.x

Version 2.4.0 Updated: 2019, May 14

+ Add - Request a quote

+ Add - Template tags ( template categories )

+ Add - Display print option in archive page as color swatches

+ Add - Print option price independent the quanity

+ Add - Set default quantity beak

+ Add - Ajax add to cart

+ Enhancement - Update google fonts

+ Fix - Share design link for variable product

+ Fix - Complex svg path in pdf

Version 2.3.0 Updated: 2019, Mar 20

+ Add - Product builder feature

+ Add - Option show product dimension

+ Add - Option show print option in side bar tab

+ Add - Option allow the customer download design in editor ( modern layout )

+ Fix - Active sidebar tab

+ Fix - Transform object with large size product

+ Fix - Add to cart after save design in product detail

+ Fix - Import/export design/options

+ Fix - Select default quantity breaks

+ Fix - Zero quantity for bulk variations

+ Tweak - Imporove output file quantity

+ Tweak - Interpretation bleed popup

+ Compatibility - Wordpress 5.1.1

Version 2.2.1 Updated: 2018, Dec 09

+ Add - curved text in Modern layout

+ Fix - tour guide on mobile, ruler on Visual layout

+ Compatibility - Wordpress 5.0

+ Enhancement - convert Text in templates ( created in version 1.x ) to Textbox ( version 2.x )

Version 2.2.0 Updated: 2018, Dec 07

+ Add - new layout: Visual layout

+ Add - ruler, guide line

+ Compatibility - with Autoptimize, Color swatch plugins, Cache plugins

+ Fix - print options

+ Tweak - user experience on mobile devices

Version 2.1.1 Updated: 2018, Nov 13

+ Fix - Background image of option color

+ Fix - Bulk variation quantity

+ Fix - Custom dimension input step

+ Fix - Permission Add to cart and start design

+ Fix - Price decimal and thousand separator

+ Fix - Import custom fonts in PDF

+ Fix - Add to cart and redirect with product has options

+ Fix - Download zip files

+ Fix - Can not start design from category with variable product

+ Fix - Font size in pt unit

+ Fix - Bleed size

Version 2.1.0 Updated: 2018, Oct 12

+ Add - Printing price option

+ Add - Add text background, text stroke ( modern layout )

+ Fix - JPG output low resolution ( classic layout )

+ Fix - Zoom and scroll on design editor ( classic layout )

+ Fix - Can not change font size on Firefox

+ Fix - Compatibility with Dokan Multivendor, Polylang

+ Tweak - Modern layout on iOs

+ Tweak - Load global templates

Version 2.0.0 Updated: 2018, Aug 10

+ Add - New design editor layout ( big update )

+ Add - Photo libraries: Pixaby, Unsplash

+ Add - Typography library

+ Add - Clipart libraries: Icons, Shapes

+ Tweak - gallery/templates page

+ Tweak - Admin manage fonts page

+ Compatibility with WordPress 4.9.x, WooCommerce 3.4.x

+ Compatibility with Dokan Multivendor

Version 1.8.1 Updated: 2018, May 03

+ Fix - Preview design inaccurate

+ Fix - Mobile interface

+ Fix - DPI of .png images

Version 1.8.0 Updated: 2017, Dec 04

+ Add - Get photos from Dropbox, Google Drive

+ Add - Assign user as designer

+ Add - Share design

+ Add - Designer templates page

+ Add - Save design for later

+ Add - Export design to SVG

+ Add - Export design to JPG high resolution, CMYK mode and ICC profile ( required: php Imagick API )

+ Add - re-order with order has design

+ Add - Get design from wishlist, cart and design store

+ Add - Upload design without custom design

+ Tweak - gallery/templates page

+ Fix - Translate frontend editor

+ Fix - Add to cart variable product

+ Fix - Upload design files

+ Compatibility with WordPress 4.9.1, WooCommerce 3.2.5

+ Update list google font ( +800 fonts )

Version 1.7.0 Updated: 2017, Aug 07

+ Add - Feature: allow upload design file

+ Add - Feature: allow user use Instagram photo

+ Add - Feature: get a quote product

+ Add - Feature: extra price for design product

+ Add - Feature: allow user define dimension, number of sides/pages

+ Add - Feature: bleed, margin for card/paper...

+ Fix - Switch dimension unit

+ Fix - Exclude overlay in final design

+ Compatibility with WordPress 4.8.1, WooCommerce 3.1.1

Version 1.6.2 Updated: 2017, Apr 10

+ Fix - Compatibility with WooCommerce 3.x

Version 1.6.1 Updated: 2017, Mar 28

+ Fix - PDF margin

+ Fix - Css RTL

+ Tweak - Manager templates page

+ Tweak - Improve speed load and save design

Version 1.6.0 Updated: 2017, Mar 06

+ Output PDF

+ Configuration show, hide tools design in frontend

+ Predefined color, limit color palette

+ Improve setting product design (Go to: NBDesigner → Tools → Update product design setting data → Update)

Version 1.5.0 Updated: 2017, Feb 03

+ Improved work follow

+ Add frontend functions:

  + Hotkeys

  + Undo/redo (Ctrl + Z / Ctrl + Y)

  + Strict mode for admin template (Lock movement,lock edit content, click to upload)

  + Snap grid

  + Align group layers

+ Fixed bug: multiple designs with same product

+ Fixed bug: upload SVG on Wordpress 4.7.1 and 4.7.2

+ Test compatibility with WP 4.7.2

Version 1.4.0 Updated: 2016, Dec 29

+ Support rtl languge

+ Compatibility with WordPress 4.7

+ Shortcode gallery design template ex: [nbdesigner_gallery row=5 per_row=3 pagination=1]

+ Widget NBDesigner suguest product design (suguest related product with customer design)

+ Custom CSS

Version 1.3.0 Updated: 2016, Dec 12

+ Add feature capture image from webcam

+ Add feature update url/path cliparts, fonts when migrate domain

+ Add feature check theme compatibility with plugin

+ Add feature setup design for variations of variable product

+ Fix bug active domain

Version 1.2.0 Updated: 2016, Nov 24

+ Add feature admin template, manage admin templates

+ Add feature export/import design, load admin design template

+ Fix bug render design after resize window

+ Fix bug duplicate item

+ Fix bug load font

+ Fix bug change color SVG path

+ Remove function drag to sort layer in touch device

Version 1.1.0 Updated: 2016, Nov 07

+ Add feature setup multi-language

+ Add feature switch frontend language without re-load page

+ Add feature edit category clipart, font

+ Improve interface

+ Add feature choose DPI for print resolution

+ Fix bug crop image

+ Fix bug detail order design

Version 1.0.0 Updated: 2016, Oct 19

+ Released on 19/10/2016

WOOCOMMERCE PRODUCT DESIGNER PLUGIN

#1 Online design tool at this time of web to print store. It is indispensable woocommerce plugin that all shop owners must integrate to increase sale volume up to 60% monthly


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