Could anybody help me?
2 products have problems showing additional tabs with information - all settings are same as the other products
Is this a bug, or could anybody recommend the settings why those tabs are not showing?
Recently, we discovered how client loving working with us by their 5 star recommedation
It takes too long.
Your support needs upgrade. Since august 2020 ...I can hardly believe any business can survive like this
I give it a last change: today as agreed
Follow the instructions means you want more money?
I think you must first deliver what I paid for - 200 USD
1. First deliver what I ordered
2. If it works then we can go to the next step and create new coding order if needed
3. Now you only want ‘money for your work and feed family’
I want work for my money: I paid April 27th. The software I paid in august 2020...still not working.
After all long discussions the code is Not working. Each time you are treating that I get the code if I pay more money.
However untill now you did not showed up with any working code from beginning to the end.
I think your people are a proud culture: I am sure you will come with a solution.
But almost 1 year...? Then I think Something is wrong with your support. What do you think?
I escalated the order to PayPal. I hope this will bring any solution.
I ordered custom code to work in an e-commerce store.
The code is only working on product level NOT in cart level.
I think you have the source code, you probably understand coding must work on each level.
I am still waiting...I hope you can cooperate to deliver the code as ordered.
I also clearly understand by now 'you refuse to make a refund' - but I did not asked for refund: I asked for the delivery of the working code.
Even the complaint on PayPal you can not read: I did NOT asked a refund.
I asked the working code as ordered and paid on April 28th : 200 USD
The code is not working.
Even the complaint on PayPal you can not read: I did NOT asked a refund. I did asked Paypal to intermediair a you asks money, more money and REFUSED a refund. So I did not asked a refund. Perhaps you must read: 1. the order I made 2. the complaint on PayPal?
I asked the working code as ordered and paid on April 28th : 200 USD
The code is not working.
Dear Katie
If you do not understand the question/claim on PAYPAL how will you ever understand the coding and the order?
I did NOT asked fo a refund - I asked to help me out stopping CMSMART and NETBASE asking more and more money and just deliver what I have ordered and paid.
Message to PayPal:
PROMOTIONAL GADGETS IMPORT EXPORT
6 juni 2021 22:22:44 CEST
Custom code ordere April 28th June 6th: code is not working Code is working on product level NOT in cart level Here I can still remove variation and order 1 or 90 Warning is only showing up for 1st product in cart, and does not work for 2nd product - can not check ou Company constantly asks for more money to proceed. First 600USD, now again 200 USD. Could you help me out with this order?
It is clear that you are twisting the facts.
Should you continue with this polemic I will consult an International lawyer.
1. I ordered custom code on April 28, 2021 : paid 200 USD
2. This would be ready within 7 days
3. 2 weeks later I was told to pay additional 600USD....
4. because I refused this, my code was not finished, or partially
5. the code works at product level but not at cart level: so it is unusable in the e-commerce system (your software)
6. You threatened again that I had to pay 200USD extra: so your subcontractors could buy food.... I would only get the code if I paid extra
7. I agreed with extra 200USD that I would pay after receiving the working code on all levels
8. it was promised that this was agreed and the code would be ready the same day
9. the next day I contacted them but got an answer that it was the day off
10. another day later the agreement was changed and I had to pay 200USD extra in advance
11. they threatened me
12. I waited another 4 days....until I got a message that there was no work on the weekend and again I was threatened that I would not get a code and that you refuse to refund the 200USD
13. then I wrote to PayPal to intervene: I did not ask for a refund but for the code as I ordered and paid for it
14. Decision: you are unreliable and I will take further steps
Goodmorning, It seems you have a lot of time writing on a support forum but NO time to handle customers orders. The only 'work' you can do is asking for more money.
Until now you DID not delivered the code as the order. The code is not working on cart level, only in product.
But since your software is an e-commerce software I am sure the code must be working also in cart and in payment procedure.
Customer can still order less the 100 pieces.
I did NOT raised a refund - but it seems you do not understand 1. coding 2. English.
I asked PayPal to intermediate as you refuse the finish my order. And with all these writings on this forum.
All your customers - if you might have - can read your attitude now.
Again 1 week have passed with only your writing on forums....
You already stopped working after 1 week and asked for 600USD extra. Remember?
Thank you
Goodmorning: I did NOT asked for a REFUND - I asked for the code I paid for.
But since I received a testlink yesterday you seems to understand I paid on April 27th but did not received any working code until now June 10th.
Since you insist to work on the ticket in Papayl please find my reply.
Goodmorning Netbase, you asked 20 times to continue working in this ticket. But I received your test site link yesterday June 9th. Unfortunately the code is not working. In cart I can order 15 + 85 (not steps of 10) now: correct? and it is not as asked (MOQ=100, sum of all variations =100 with minimum 10 as variation)
I can not test it with 2 products - you only set up 1 product with variations and MOQ = 100
So I can not test if when ordered 2 products the warning is showing up for the 1st product in cart or for the 2nd. Can you set it up correctly?