You may be angry, but it's a company that solves it somehow. But once you customize it, it becomes out of control.
I've done a lot of customization and invested a lot of time and money.
I still invest several times a year and pay for it.
Imagine making this program yourself! Then how much will it cost?
I really fought with this company a lot, but I think it will be helpful if I use it well.
I'm writing a comment because it reminds me of the past.
Our site is very customized and will keep changing.

I did not made the coding, I bought the coding + template.

And I need custom coding. We are still working on it.
Communication was a lot better this week. But still not finished. Still waiting. I stay patient and wait.

To tell you the results of my experience, it takes a lot of patience.
If you try to fix it all at once, you will collapse under stress.
You have to agree with yourself and fix it little by little.
As a person who runs the site after working for three years, this program is great, but it's not easy.
I gave up a few times in the middle and worked on it again, so I barely finished it.

I do not try to fix ALL: just 1 issue

And actually my patience runs out of fuel...
I am waiting since august 2020...to get my website life.

It takes too long.
Your support needs upgrade. Since august 2020 ...I can hardly believe any business can survive like this
I give it a last change: today as agreed

Is there anybody out here who can understand the company and software?
They only ask money and are treating me ---HELP me out.

Follow the instructions means you want more money?
I think you must first deliver what I paid for - 200 USD
1. First deliver what I ordered
2. If it works then we can go to the next step and create new coding order if needed
3. Now you only want ‘money for your work and feed family’

I want work for my money: I paid April 27th. The software I paid in august 2020...still not working.

After all long discussions the code is Not working. Each time you are treating that I get the code if I pay more money.

However untill now you did not showed up with any working code from beginning to the end.

I think your people are a proud culture: I am sure you will come with a solution.
But almost 1 year...? Then I think Something is wrong with your support. What do you think?

I escalated the order to PayPal. I hope this will bring any solution.
I ordered custom code to work in an e-commerce store.
The code is only working on product level NOT in cart level.
I think you have the source code, you probably understand coding must work on each level.
I am still waiting...I hope you can cooperate to deliver the code as ordered.
I also clearly understand by now 'you refuse to make a refund' - but I did not asked for refund: I asked for the delivery of the working code.

Even the complaint on PayPal you can not read: I did NOT asked a refund.
I asked the working code as ordered and paid on April 28th : 200 USD
The code is not working.