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faq
72 0 Read more

Can I upgrade or transfer between different packages or pricing option?

- Yes, you can, however, it will greatly depend on your current project situation.  It is often to upgrade your package to a higher level but in some cases, you can completely lower it. Please do...
Sam Helen
By Sam Helen
faq
83 0 Read more

What is the Installation or Support for 3Rd Product?

We are happy to install 3rd product on your project but we are not responsible for any bugs/incompatible features reported by our own 3rd product. Any cost arising regarding the configuration,...
Sam Helen
By Sam Helen
faq
68 0 Read more

Do I have to pay for any extra license fee for 3rd Product in the Package?

For most of the integrated 3rd Products in our packages, you do not have to pay for the license fee and our company will pay and use our developer license for your project and that is one of the...
Sam Helen
By Sam Helen
faq
30 0 Read more

You say you will provide Product Training if I buy the Marketplace or Enterprise Tshirt Package, How can I get this training? Via ticket or online video or call?

Normally, when customers buy our product, they can get our support and guidance via ticket support system. Howver, for the Marketplace and Enterprise Tshirt package, we do provide the online training...
Sam Helen
By Sam Helen
faq
19 0 Read more

Can I install and use the package I buy on many different domains?

No, you just can use it on 1 domain. We just give you the support and update and license on 1 domain. If you have many domains and need to use on your available domains, please contact us then we...
Sam Helen
By Sam Helen
faq
26 0 Read more

On the pricing table, you say I can have Any Advanced WooCommerce Plugins - 1000$ if I buy the Tshirt Marketplace package or Tshirt Enterprise, So I can choose any plugins I like in the market or I have to choose the plugins on your list?

Yes, you can ask us to install any advanced WooComerce plugins if you buy the T-shirt Marketplace Package or Tshirt Enterprise Package. But note that just the plugins are available in our list( see...
Sam Helen
By Sam Helen
faq
24 0 Read more

Can the customers save their design for the next time?

Yes, Of course. After your customers complete designing, they can save or share their design instead of adding to cart. They can manage their designs and use them for the next time.
Sam Helen
By Sam Helen
faq
25 0 Read more

How can I create templates?

There are 3 ways to create template, details as follow:- In NBDesigner Product tab, see: http://prntscr.com/hdkvss- In NBDesigner Product tab → go to manage templates, see...
Sam Helen
By Sam Helen
faq
20 0 Read more

What are image formats customers can uploaded?

Customer can upload custom images in .jpg, .png and .svg format.
Sam Helen
By Sam Helen
faq
26 0 Read more

What are the file format of output design?

It would be downloaded and saved in .pdf, .svg, .jpg or .png file format.
Sam Helen
By Sam Helen
faq
21 0 Read more

Can our customers customize the T-shirt then place orders to us for printing?

Yes. With our online designer plugin in T-shirt solution, your customers can design what they like in the fastest way.
Sam Helen
By Sam Helen
faq
20 0 Read more

Which payment options are available?

You can make payment through Paypal/Onepay, Bank transfer or Visa/Credit card
Sam Helen
By Sam Helen
faq
18 0 Read more

Will it support multi languages and currencies ?

Yes, it does support websites with multiple language and currencies.
Sam Helen
By Sam Helen
faq
17 0 Read more

Can I customize our Solutions?

Our solutions are built to be customized to fit your business by using the powerful configuration in both back-end and front-end WITHOUT interfering with the coding. If you cannot find the...
Sam Helen
By Sam Helen
faq
27 0 Read more

Who upgrades CMS version?

Although you can install some more plugins and upgrade CMS yourselves, as the solutions packages are integrated seamlessly by our team to ensure the best performances, so we HIGHLY NOTE that CMSMART...
Sam Helen
By Sam Helen

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