Many thanks for your purchasing.
I am Vincent from Customer Service Department at Cmsmart.net
Please create a ticket at http://cmsmart.net/your-profile/user_list_ticket and provide your information for us as admin account of your website, FTP account, and your server cPanel info to get a professional support. If you don’t know how to create a ticket, you can refer this link here: https://www.youtube.com/watch?v=BeoydX802w4&feature=youtu.be&t=3 Our support team is always available to help you.
Have a nice day.
Vincent
Hi Carolina,
Many thanks for your purchasing.
I am Vincent from Customer Service Department at Cmsmart.net
Please create a ticket at http://cmsmart.net/your-profile/user_list_ticket and provide your information for us as admin account of your website, FTP account, and your server cPanel info to get a professional support. If you don’t know how to create a ticket, you can refer this link here: https://www.youtube.com/watch?v=BeoydX802w4&feature=youtu.be&t=3 Our support team is always available to help you.
Have a nice day.
Vincent