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AI & automation service
AI Integration for WooCommerce Stores
Cmsmart gives WooCommerce stores AI in two ways. The first is the AI tools already built into the Cmsmart Ecommerce Plugin: AI Print-QA (Preflight), Background Remover and Upscale, which run on your Cmsmart licence with controls over who can use them. The second is custom work: our team connects the AI services you choose to your store and workflows.
- Engagement
- Scoped quote, then milestones
- Timeline
- Confirmed in your proposal
- Category
- Web development
- Delivered by
- Cmsmart Ecommerce
In short
How can I add AI tools and AI workflows to my WooCommerce store?
Cmsmart adds AI to WooCommerce stores in two ways: the AI tools built into the Cmsmart Ecommerce Plugin, such as Print-QA (Preflight), Background Remover and Upscale, and custom integrations that connect AI services you choose to your store and workflows. The custom work is built as custom development and quoted per project after a free scoping call.
| Scope | Configuring the AI tools shipped in the Cmsmart Ecommerce Plugin, or connecting chosen AI services to your WooCommerce store and workflows. |
|---|---|
| What you get | AI use cases built and tested on staging, with access controls and usage limits so AI costs stay predictable. |
| Typical inputs | Your goals and example inputs, API access to the systems we connect, and your AI provider account if you use your own. |
| Deliverables | A written design of use cases and data flow, a tested build on staging, configured access controls and usage limits, handover documentation and admin training. |
| How pricing works | Quoted per project after a free scoping call. You see the scope and estimate in writing before any work starts. |
How it works
AI with a person in the loop
About this service
For print and personalisation stores that want artwork checked before production, stores already on the Cmsmart plugin that want AI tools without a separate AI account, and B2B or marketplace stores that want AI inside their own processes. AI tools do not replace the final human check of artwork; they catch problems early.
AI tools shipped in the Cmsmart plugin
| Tool | What it does | Since |
|---|---|---|
| AI Print-QA (Preflight) | Checks uploaded artwork against the product's print spec: resolution, colour mode, fonts, bleed and transparency. Shows a bleed and trim preview. | 2.10.0 (Jul 2026) |
| AI on your Cmsmart licence | Background Remover, Upscale and Preflight run on your existing Cmsmart licence and shared Cmsmart tokens. No separate AI account or API keys. | 2.12 (Aug 2026) |
| AI access controls | One master switch and a toggle per tool. Choose who can use AI: everyone, signed-in members or paying customers. | 2.15 (Sep 2026) |
| Tokens and usage | Tokens live in your Cmsmart dashboard wallet; a 30-day usage log is kept in your store, and you get an email when your balance runs low. | 2.12–2.15 |
The 2.10.0 release notes describe checks, not automatic correction of artwork.
AI integration services (custom)
This is project work that we quote, not a packaged feature. Examples:
- AI support chat connected to your catalogue, FAQs and order status, alongside our live chat and AI automation service.
- AI for product content: draft titles, descriptions and attributes, with a human review step before anything is published.
- AI in B2B workflows: sort and route quote requests, or add an AI step to ERP/CRM sync.
- Connecting your own AI provider or model to WooCommerce through its API, with logging and cost limits.
- Print-specific rules: preflight thresholds per product or printer, set up on top of the shipped Preflight tool.
Scope and deliverables
- A discovery session and a written design: use cases, data flow, data privacy, and who pays for AI usage.
- Build on a staging site, with test cases for each use case.
- Access controls and usage limits, so AI costs stay predictable.
- Handover documentation and admin training.
- Optional maintenance, run through tickets in your Cmsmart dashboard.
What you provide
- Your goals and example inputs, such as real quote requests or sample artwork.
- API access to the systems we connect.
- Your AI provider account, if you use your own.
- The privacy rules that apply to your customer data.
Related
- Cmsmart Ecommerce Plugin for WooCommerce
- ERP/CRM integration for WooCommerce
- analytics and AI reporting integration
Why Cmsmart
Cmsmart makes the plugin and has shipped its AI tools in public releases since July 2026; the same team builds custom integrations on top of it.
Cmsmart Ecommerce is a Netbase JSC company, building ecommerce stores since 2012: 500+ custom ecommerce projects since 2012, including long-term engagements of 5–7+ years. A dedicated Ecommerce Account Manager team provides the consulting, and every project runs in your Cmsmart dashboard, with tickets, tasks, milestones and invoices in one place.
As of Sep 2026. Source: WorkSuite project records, Netbase portfolio library.
Next step
Request AI integration: tell us what you want AI to do in your store and we reply with a tailored proposal, with no obligation. Request AI integration → Or start a 30-day free trial from your dashboard.
Terms of Service
Scope, timeline and terms
Timeline
- Timeline and scope are confirmed in your written proposal after discovery, based on the number of use cases and systems involved.
Terms
- Scope, price and timeline are confirmed in a written proposal before any work starts.
- We work on a staging copy, or take a full backup before touching your live store.
- Communication, approvals and change requests run through tickets in your Cmsmart dashboard.
- Third-party licences (themes, plugins, fonts, hosting) are not included unless the proposal lists them.
- You own the code and content we build for you.
Talk to an ecommerce expert
Plan your project with our founder
Huy Nguyen (David)Founder & CEO, Cmsmart · Netbase JSC
“Tell me about your project — I read every request personally.”
- Free scoping call with an ecommerce consultant
- Written proposal with scope and estimate before any work
- Since 2012 · 6,300+ client projects in 80+ countries
Scope
Included, not included, and extra
Clear lines before you start. The final scope is written into your proposal.
Included
- Discovery session and written design: use cases, data flow, data privacy, AI cost
- Build on a staging site with test cases for each use case
- Access controls and usage limits for predictable AI costs
- Handover documentation and admin training
- Preflight thresholds per product or printer on top of shipped Preflight
Not included
- Third-party licences (themes, plugins, fonts, hosting) unless the proposal lists them
- Preflight checks artwork; it does not correct it automatically
- AI tools do not replace the final human check of artwork
Extra, quoted separately
- Custom AI integration is project work that is quoted, not a packaged feature
- Optional maintenance, run through tickets in your Cmsmart dashboard
What we need from you
- Your goals and example inputs, such as real quote requests or sample artwork
- API access to the systems we connect
- Your AI provider account, if you use your own
- The privacy rules that apply to your customer data
AI in your workflows
AI workflow automation for orders, quotes and support
Beyond the AI tools in the plugin, we build AI into the workflows around a store. We start from one workflow, name the person who owns it, and define what a correct result looks like before anything is built. A person stays in control of every decision that needs one.
Conversations
An assistant that turns a free-text request into a structured specification, or answers where an order is, and hands over to a person when it is unsure.
Files and documents
Checks on artwork or documents, with a review step before the result is used.
System to system
AI steps linking your store, CRM, helpdesk and ERP, with retries and checks that make a doubtful sync visible instead of losing it.
Start with one workflow
We agree the test cases, including the cases where the automation must hand over, then build and measure that one workflow.
The team behind it
A dedicated team runs your project
Account Manager
Project Manager
Business Analyst
Developers & QA
- Scoped first by an Account Manager and a BA
- Milestones and sprints tracked in WorkSuite
- Support and growth after launch
How it works
How we run your project
The same WorkSuite-backed flow you see in your cmsmart.net dashboard, from first request to handover.
-
Step 1
Free assessment
You submit a request at project-proposal and an ecommerce expert reviews your requirements, free and with no obligation.
-
Step 2
Proposal & estimate
A written scope and estimate before any work starts -- you can see it in your dashboard.
-
Step 3
Milestones & tasks
Your project runs as milestones and tasks with a project manager; progress is visible in your dashboard.
-
Step 4
Milestone payments
Payment terms are set per project in your proposal; each milestone is invoiced in your dashboard and paid online.
-
Step 5
Support tickets
Questions and change requests go through tickets in your dashboard, with your project's history kept.
-
Step 6
Handover & maintenance
Before changes go live, you agree with your project manager how the store is backed up and how a change is rolled back. After delivery and testing, optional maintenance and backup are available.
Request a quote
Get a scoped proposal for AI Integration for WooCommerce Stores
Every store is different, so we quote each project after reading your brief. You see the scope, estimate and timeline in writing before any work starts.
What you get
- Free scoping call with an ecommerce consultant
- Written proposal with scope, deliverables, estimate and timeline
- A milestone plan run by a dedicated project manager
- Progress, files and invoices in your cmsmart.net dashboard
How the quote works
-
Send your brief
Tell us about your store, goals and platform in three short steps. The form opens already set for this service.
-
Scoped proposal and estimate
We reply with a written scope and estimate that you can review and approve in your dashboard.
-
Milestones
The work runs in milestones with tasks and a project manager. Each milestone is reviewed and invoiced in your dashboard.
Real numbers, real clients
Trusted by store owners in 80+ countries
What we have delivered since 2012, and what customers say about working with us.
- 6,300+ client projects since 2012
- 4,600+ projects delivered since 2012
- 1,800+ live stores online now
- 80+ countries clients worldwide
- 500+ custom development projects since 2012
- 120+ engagements running 5+ years ongoing support
Since 2012 · a Netbase JSC company · as of Sep 2026 · source: WorkSuite project records
Rated by customers on third-party sites (as of Sep 2026)
Teams in 80+ countries run their ecommerce projects with Cmsmart
Greate Support, Greate Product with a lot of options. We was surprise, the the support work perfect and fast. Thanks
CybeRyder CopyShop
Verified on Trustpilot
Great plugin and team that help to make the e-store stand out of the crowd in this competitive ecom space!
Will Tan
Verified on Trustpilot
Cmsmart was really easy to install onto our website. Customer service were able to answer any queries we had very quickly and so we got this up and running in a short space of time. The theme and plugin from Cmsmart is really simple to use, friendly dan very powerfull. Overall, it's been a great experience so far! Would highly recommend
tendi rahmat
Verified on Trustpilot
Read more testimonials Delivered & maintained with WorkSuite: tickets, tasks, milestones and invoices in one place. See how it works
Who you work with
The team behind Cmsmart and its published work
- 2012Netbase since 2012Cmsmart Ecommerce is a Netbase JSC company
- 17,134proposals writtenin our project system, live count
Proposals: records in our Cloodo WorkSuite project system, all-time, refreshed every 6 hours.
Published Cmsmart projects
Product Designer & Customization · weprintall.storeEnhanced Online Ordering for Custom Print Products and PersonalizationDelivered, live store
Product Designer & Customization · alfabet.euEnhanced Online Experience for Personalized Product OrderingDelivered, live store
Product Designer & Customization · tsiakkascopycenter.comEnhanced Online Ordering for Print and Design ServicesDelivered, live store
Project records from our portfolio. They show the wider work of the team, not this exact service.
Stores on Cmsmart Ecommerce
FAQ
Frequently asked questions
Common questions about this service.
Which AI features does the Cmsmart plugin include today?
AI Print-QA/Preflight (2.10.0); Background Remover, Upscale and Preflight on your Cmsmart licence (2.12); AI access controls (2.15). Each one is described in a public release note.
Do I need an OpenAI or other AI account?
Not for the built-in tools: they use your Cmsmart licence and Cmsmart tokens. For custom integrations, we can connect a provider account that you own.
Can I stop visitors from using up my AI tokens?
Yes. Since 2.15 you can turn buyer-facing AI off completely, or limit it to signed-in members or paying customers.
Does Preflight fix artwork automatically?
The release notes describe checks, a bleed and trim preview, and one-click actions. They do not describe automatic correction. Always review files before you print.
Can you add AI to a store that does not use the Cmsmart plugin?
Yes. Custom AI integration is a WooCommerce development service and does not require the plugin.
Can you work with a client in my country?
Yes. Every Cmsmart service, from custom development, migration and integration to full store builds, is delivered remotely. Clients in any country and any industry can work with the team; Netbase has worked with clients in 80+ countries. Projects run online, through a written proposal, email or WhatsApp, and tickets in the Cmsmart dashboard.
Do you work in my industry?
Yes. Clients in any country and any industry can work with the team; Netbase has worked with clients in 80+ countries. Published Cmsmart projects include stores for web-to-print, merchandise and apparel, signage, packaging and labels, and gifts and promotional products. See the client work at cmsmart.net/projects.
How do I pay securely?
Contracts and payments go to the company, Netbase JSC: plans are paid through PayPal; services are invoiced by Netbase JSC under a written proposal and paid by bank transfer to Netbase JSC's company account or by PayPal Business. Cmsmart (Cmsmart Ecommerce) is the ecommerce brand of Netbase JSC, a company based in Hanoi, Vietnam.
Who do I talk to?
Talk to the CEO, Huy Nguyen (David): message him on WhatsApp at +84 937 869 689 or email project@cmsmart.net. The contact page at cmsmart.net/contact lists every channel, and Request a quote (cmsmart.net/project-proposal) sends your project brief to the team. Tell us the scope and we reply with a plan and a quote.
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AI Integration for WooCommerce StoresRequest a quote
Cmsmart Ecommerce provides custom ecommerce and WooCommerce development services for web-to-print, product personalization, plugin support and API integration.
Web-to-print, WooCommerce, B2B and AI specialists who plan, build and support stores together.
Meet the team →
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