Ecommerce Projects
Ecommerce Projects: how Cmsmart runs your project
Your ecommerce project, run like a corporate programme. Every Cmsmart build is scoped by an ecommerce consultant, priced in a written proposal, delivered in milestones you approve and pay for one at a time, and tracked in your own Cloodo Workplace dashboard — then supported and grown for years by the same team. Netbase JSC, since 2012.
How we run your project
The same WorkSuite-backed flow you see in your Cmsmart Dashboard, from first request to long-term growth.
- Request Start from a quote request or a free trial.
- Consulting & scoping An Account Manager and a Business Analyst scope your business case before any code is written.
- Proposal & estimate A written scope and price, visible in your dashboard, before work starts.
- Kick-off Your project team is assigned and work begins.
- Milestones: design, build, test, launch Delivered and approved one phase at a time, invoiced as each milestone completes.
- Maintenance & growth Tickets, store health checks, updates and a sales & marketing milestone -- continuous collaboration that feeds back into scoping the next phase.
A dedicated team on every project
Four roles from request to launch, named in the Cmsmart project terms you agree to, backed by the wider delivery team.
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Account Manager
Turns your business goals into a scoped plan and a clear WooCommerce roadmap.
- Client goals
- Scoping
- WooCommerce roadmap
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Project Manager
Keeps every milestone on schedule, with sprints you can follow and approve.
- Milestones
- Agile sprints
- Delivery
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Business Analyst
Maps your workflows into requirements, from B2B ordering to print production.
- Requirements
- Workflows
- B2B & print
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Developers & QA
Builds and connects your store with WooCommerce, PHP, Laravel and React.
- WooCommerce
- PHP & Laravel
- React
The wider delivery team
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Developer
Backend engineer for plugin logic, integrations and data handling.
- PHP
- APIs
- Backend
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Senior Developer
Senior developer who reviews architecture and unblocks complex builds.
- WooCommerce
- PHP
- Code review
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Senior Extension Developer
Extension specialist: custom features and integrations on live stores.
- Extensions
- Integrations
- Custom features
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Senior Theme Developer
Theme specialist shaping fast, responsive storefronts for your brand.
- Themes
- Responsive UI
- Storefront
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Design Manager
Leads storefront and checkout design so shoppers find and buy easily.
- UX design
- Checkout flow
- Design systems
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Designer
Designs clean product, cart and checkout screens for ecommerce stores.
- UI design
- Product pages
- Mobile layouts
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WordPress Tester
Runs UAT, regression and release checks on WordPress and WooCommerce.
- UAT
- Regression
- Release checks
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Tester
Tests every milestone across browsers and devices before it ships.
- Cross-browser
- Test cases
- Bug triage
-
Copywriter
Writes clear product, store and documentation copy for your customers.
- Store copy
- Documentation
- Product content
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Designer
Designer for banners, brand visuals and polished storefront assets.
- Visual design
- Brand assets
- Banners
Our delivery rhythm and stack
One delivery rhythm from first call to long-term support, on tools we use every day.
Delivery rhythm
- Discovery Your business case, goals and constraints.
- Scope & estimate A written scope and price before any code.
- Milestones Approved and invoiced one phase at a time.
- Agile sprints Build in short cycles you can review.
- QA & UAT Tested by us, then accepted by you.
- Launch Go-live with the team still beside you.
- Support & SLA Tickets and health checks; service levels as written in your agreement.
See the full project lifecycle →
The stack we deliver with
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WooCommerce
Storefront & checkout
-
WordPress
CMS & plugins
-
PHP
Plugins & backend
-
Laravel
Cloodo WorkSuite
-
Node.js
Cloodo APIs
-
React
Interactive UI
-
Strapi
Headless content
-
MySQL
Data
-
AWS S3
Media & storage
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Cloudflare
CDN & DNS
-
PayPal
Payments
Product names and logos belong to their owners and show the tools we work with, not partnerships.
What you see in your dashboard
The same Cloodo WorkSuite records your project team works on, in your Cmsmart Dashboard.
Screens use fictional demo data; amounts are masked.
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Milestones
Each milestone shows its status and due date, with the invoice it triggers on completion.
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Tasks & progress
Your project card shows overall progress, synced from the tasks and milestones our team is working on.
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Proposals, estimates & invoices
Proposals and estimates are grouped by project; invoices show payment status with a PDF download.
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Tickets
Questions and change requests go through tickets, each in one thread, with the project shown beside it.
Payments protected, milestone by milestone
Payment terms follow the project agreement: nothing is billed beyond what a milestone confirms.
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Pay per milestone
Each milestone is invoiced on completion, and payment is required before the next phase starts.
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Every invoice in your dashboard
Invoices are generated in the Cmsmart Dashboard and can be downloaded as PDF.
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Refund if tasks are not delivered
A full or partial refund applies if agreed development tasks are not completed as per the confirmed task list.
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Card, PayPal or bank transfer
Pay by card or PayPal, or by bank transfer, available for larger corporate clients.
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15-day dispute window
Billing discrepancies are reviewed when notified within 15 days of the invoice date.
Four ways to work with us
From a first store to a dedicated team, the same consulting and governance applies.
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QuickStart new store
Backend setup, front-end design, product configuration, payment gateway and shipping for a brand-new store, starting on the Freemium licence.
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Plugin + custom development
Install the Cmsmart Ecommerce Plugin on your existing WooCommerce store, then scope custom development with an Account Manager.
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Dedicated team
Staff augmentation: additional Cmsmart resources or team members working inside your project.
-
Maintenance & growth
Store health checks, performance monitoring, backups, security and plugin updates, support tickets, and a sales & marketing milestone after launch.
Project records, not guesses
What our project system has tracked, counted straight from WorkSuite.
- 17,134+ proposals written
- 75,752+ estimates prepared
- 4,693+ milestones planned
- 19,301+ tasks managed
- 34,712+ invoices issued
Records in our project system (all-time). Includes trial/licence projects created automatically from the dashboard; curated client-project figures are in trust.json. As of 2026-10-02. Source: Cmsmart company workspace in Cloodo Workplace (WorkSuite), API meta.total
Real numbers, real clients
Trusted by store owners in 80+ countries
What we have delivered since 2012, and what customers say about working with us.
- 6,300+ client projects since 2012
- 4,600+ projects delivered since 2012
- 1,800+ live stores online now
- 80+ countries clients worldwide
- 500+ custom development projects since 2012
- 120+ engagements running 5+ years ongoing support
Since 2012 · a Netbase JSC company · as of Sep 2026 · source: WorkSuite project records
Rated by customers on third-party sites (as of Sep 2026)
Teams in 80+ countries run their ecommerce projects with Cmsmart
I’ve purchased a few themes from Cmsmart now, the themes themselves are incredibly well made but the support service is outstanding!! Requests are handled promptly and the team are always friendly, highly recommended.
BigJayce
Verified on Trustpilot
I purchased the Teepro theme and absolutely love it! I ran into a few issues with setup and customer service was quick to respond and very helpful; thanks guys!
Vince Agwada
Verified on Trustpilot
The team is great and their response to any query is quick which deserves appreciation.
Archana Srinivasan
Verified on Trustpilot
Read more testimonials Delivered & maintained with WorkSuite: tickets, tasks, milestones and invoices in one place. See how it works
Read the terms behind this page
Every claim on this page comes from one of these published terms.
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Project Delivery
Proposal, payment schedule, milestones, change requests and client dependencies.
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Acceptance & Warranty
Review window, deemed acceptance, defects vs change requests, 30-day warranty.
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Custom Service Refunds
How refunds follow the work actually done on a project.
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Ownership of Custom Work
What you own once a project is paid, and what stays ours.
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Hosting Terms
Free hosting on annual plans and what happens after month 3.
Start your ecommerce project
Tell us your workflow and get a written proposal from an ecommerce consultant.
Cmsmart Ecommerce provides custom ecommerce and WooCommerce development services for web-to-print, product personalization, plugin support and API integration.
Web-to-print, WooCommerce, B2B and AI specialists who plan, build and support stores together.
Meet the team →
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