Ecommerce Projects
Ecommerce Projects: how Cmsmart runs your project
Your ecommerce project, run like a corporate programme. Every Cmsmart build is scoped by an ecommerce consultant, priced in a written proposal, delivered in milestones you approve and pay for one at a time, and tracked in your own Cloodo Workplace dashboard — then supported and grown for years by the same team. Netbase JSC, since 2012.
How we run your project
The same WorkSuite-backed flow you see in your Cmsmart Dashboard, from first request to long-term growth.
- Request Start from a quote request or a free trial.
- Consulting & scoping An Account Manager and a Business Analyst scope your business case before any code is written.
- Proposal & estimate A written scope and price, visible in your dashboard, before work starts.
- Kick-off Your project team is assigned and work begins.
- Milestones: design, build, test, launch Delivered and approved one phase at a time, invoiced as each milestone completes.
- Maintenance & growth Tickets, store health checks, updates and a sales & marketing milestone -- continuous collaboration that feeds back into scoping the next phase.
A dedicated team on every project
Four roles from request to launch, named in the Cmsmart project terms you agree to.
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Account Manager
Guides your business strategy and is your primary point of contact.
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Project Manager
Ensures timely delivery and manages your milestones.
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Business Analyst
Aligns your business goals with the technical solution.
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Developers & QA
Build, integrate and test your store at every milestone.
What you see in your dashboard
The same Cloodo WorkSuite records your project team works on, in your Cmsmart Dashboard.
Screens use fictional demo data; amounts are masked.
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Milestones
Each milestone shows its status and due date, with the invoice it triggers on completion.
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Tasks & progress
Your project card shows overall progress, synced from the tasks and milestones our team is working on.
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Proposals, estimates & invoices
Proposals and estimates are grouped by project; invoices show payment status with a PDF download.
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Tickets
Questions and change requests go through tickets, each in one thread, with the project shown beside it.
Payments protected, milestone by milestone
Payment terms follow the project agreement: nothing is billed beyond what a milestone confirms.
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Pay per milestone
Each milestone is invoiced on completion, and payment is required before the next phase starts.
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Every invoice in your dashboard
Invoices are generated in the Cmsmart Dashboard and can be downloaded as PDF.
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Refund if tasks are not delivered
A full or partial refund applies if agreed development tasks are not completed as per the confirmed task list.
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Card, PayPal or bank transfer
Pay by card or PayPal, or by bank transfer, available for larger corporate clients.
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15-day dispute window
Billing discrepancies are reviewed when notified within 15 days of the invoice date.
Four ways to work with us
From a first store to a dedicated team, the same consulting and governance applies.
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QuickStart new store
Backend setup, front-end design, product configuration, payment gateway and shipping for a brand-new store, starting on the Freemium licence.
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Plugin + custom development
Install the Cmsmart Ecommerce Plugin on your existing WooCommerce store, then scope custom development with an Account Manager.
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Dedicated team
Staff augmentation: additional Cmsmart resources or team members working inside your project.
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Maintenance & growth
Store health checks, performance monitoring, backups, security and plugin updates, support tickets, and a sales & marketing milestone after launch.
Project records, not guesses
What our project system has tracked, counted straight from WorkSuite.
- 17,134+ proposals written
- 75,752+ estimates prepared
- 4,693+ milestones planned
- 19,301+ tasks managed
- 34,712+ invoices issued
Records in our project system (all-time). Includes trial/licence projects created automatically from the dashboard; curated client-project figures are in trust.json. As of 2026-10-02. Source: Cmsmart company workspace in Cloodo Workplace (WorkSuite), API meta.total
Real numbers, real clients
Trusted by store owners in 80+ countries
What we have delivered since 2012, and what customers say about working with us.
- 6,300+ client projects since 2012
- 4,600+ projects delivered since 2012
- 1,800+ live stores online now
- 80+ countries clients worldwide
- 500+ custom development projects since 2012
- 120+ engagements running 5+ years ongoing support
Since 2012 · a Netbase JSC company · as of Sep 2026 · source: WorkSuite project records
Rated by customers on third-party sites (as of Sep 2026)
Teams in 80+ countries run their ecommerce projects with Cmsmart
Great plugin and team that help to make the e-store stand out of the crowd in this competitive ecom space!
Will Tan
Verified on Trustpilot
Cmsmart was really easy to install onto our website. Customer service were able to answer any queries we had very quickly and so we got this up and running in a short space of time. The theme and plugin from Cmsmart is really simple to use, friendly dan very powerfull. Overall, it's been a great experience so far! Would highly recommend
tendi rahmat
Verified on Trustpilot
I've purchased the Theme & NBdesigner for my website for a day. The staff Gary & Andrea are friendly and helpful. Andrea completed installation of the theme and the plugin on the next day of purchasing, they are efficient. So far I am satisfied with the services provided by them.
Chiew Seok Chin
Verified on Trustpilot
Read more testimonials Delivered & maintained with WorkSuite: tickets, tasks, milestones and invoices in one place. See how it works
Read the terms behind this page
Every claim on this page comes from one of these published terms.
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Payment Terms
Milestone payments, invoices, refunds and dispute windows.
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Project Management Solution
What the Cmsmart Dashboard, powered by Cloodo WorkSuite, manages for your project.
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How to Work with Cmsmart Ecommerce
QuickStart vs. plugin + custom development, team roles and partnership models.
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Storefront & Custom Development Terms
The custom UI process: consultation, wireframes, development, testing, launch.
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Hosting & Server Terms
Hosting and server terms that apply alongside your project agreement.
Start your ecommerce project
Tell us your workflow and get a written proposal from an ecommerce consultant.
Cmsmart Ecommerce provides custom ecommerce and WooCommerce development services for web-to-print, product personalization, plugin support and API integration. For company background and team leadership, see David Nguyen.
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