Ecommerce integration services
ERP integration for Cmsmart Ecommerce and WooCommerce
The ERP stays the system of record. The store stays the storefront. We map who owns each field and build the flows between them.
The short answer
We integrate your Cmsmart Ecommerce or WooCommerce store with your ERP so products, stock, price lists, customers, orders and invoices move without re-keying. The ERP stays the system of record for stock and prices. A free assessment sets which system owns each field, then the build is quoted per project.
| Scope | Products, stock, price lists, customers and companies, orders, payments, refunds, invoices and shipments |
|---|---|
| What syncs | Orders and customers to the ERP; stock, prices, invoices and tracking back to the store |
| Typical inputs | ERP sandbox and API user, item and price-list export, example orders, customer terms |
| Deliverables | Data map, integration on staging, tested scenarios, monitoring, run book |
| How pricing works | Free assessment, then a quote per project paid by milestone. Implementing the ERP is not included. |
Data flow
How the data moves
The problem
What does re-keying between your store and your ERP cost?
- Web orders typed into the ERP by hand
- Stock in the store that does not match the warehouse
- Customer price lists and payment terms kept in two places
- Invoices and shipment status not visible to the buyer
- Orders for personalised products that need files and notes re-sent
What syncs
What moves, which way, and when
| Data | Direction | System of record | Trigger | Notes |
|---|---|---|---|---|
| Products and variants | ERP to store | ERP | Nightly or on change | Catalogue data is mapped once |
| Stock | ERP to store | ERP | Every few minutes or on change | Frequency set in the assessment |
| Prices and price lists | ERP to store | ERP | On change | Customer-group prices for B2B buyers |
| Customers and companies | Both ways | Agreed per field | On change | Account terms and addresses |
| Orders | Store to ERP | Store, then ERP | On payment (webhook) | With a unique key to avoid duplicates |
| Invoices, shipments, tracking | ERP to store | ERP | On change | Shown in My Account |
Typical defaults. The final directions, triggers and frequency are set in the assessment.
Systems
ERP and accounting systems we can connect
We connect any ERP or accounting system that has an API, or that can exchange CSV or SFTP files. These are well-known examples. We do not claim a partnership with any of them, and product names belong to their owners.
- NetSuite
- SAP Business One
- Odoo
- Dynamics 365 Business Central
- Acumatica
- Sage
- QuickBooks
- Xero
- Brightpearl
- Cin7
- Unleashed
B2B logic
The B2B logic connectors tend to miss
Whichever route you pick, these are built as custom development when you need them.
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Customer-group price lists
Each buyer sees the price list the ERP holds for them.
-
Payment terms
Terms held in the ERP are shown at checkout and on the order.
-
Quote to order
An approved quote becomes an order the ERP receives with the same reference.
-
Personalised orders
The design and print-ready file of each line travel with the order.
Approach
Connector, integration platform or custom code
The free assessment compares the three on fit, cost driver and limits, and tells you which one we would pick and why.
-
A. Marketplace connector
A licence from the WooCommerce Marketplace or the system's own app store, configured for you.
Fits: Standard flows and a well-supported system.
Limits: Limited to what the connector exposes; fees are paid to its vendor.
-
B. Integration platform
A hosted integration platform that moves data between apps, for example Celigo, or Make for light flows.
Fits: Several systems, or upkeep by a non-developer team.
Limits: A monthly platform fee, and platform-specific logic.
-
C. Custom integration
WooCommerce REST API and webhooks connected to the other system's API, with a queue, retries and logs, built as custom development.
Fits: B2B prices, personalised files, multi-supplier routing or an unusual system.
Limits: We build and maintain it, so it is quoted per project.
Often a mix: a connector or platform for the standard flows, plus custom logic for B2B prices, personalised files or multi-supplier routing. Built as custom development.
The Cmsmart angle
What is core, and what is built for you
Cmsmart Ecommerce is built on WooCommerce. The designer side is part of the product. The bridge to your other systems is custom development.
Core Core in Cmsmart Ecommerce
- Each personalised order line carries its own design
- The designer exports a print-ready PDF for a design
- WooCommerce REST API and webhooks (WooCommerce core)
Custom Custom development
- The bridge that sends a file or an order to another system
- Field mapping, price-list logic and routing rules
- Queue, retries, logs and alerts
Scope
Included, not included, and extra
Included
- A data map that states the owner of each field
- Options compared: connector, integration platform or custom code
- Products, stock, prices, customers, orders and invoices as agreed
- Error handling with retries, logs and alerts
- CSV or SFTP exchange for a system without an API
- Testing on staging and a run book
Not included
- Implementing or customising the ERP itself, which is quoted separately or done by the ERP's partner
- Implementing or licensing the other system itself (ERP, CRM, MIS or supplier account)
- Fees charged by the other system, a connector or an integration platform
- Changes inside the other system's configuration beyond the agreed scope
Extra, quoted separately
- Accounting links such as invoices and payments to your accounting system
- Warehouse or 3PL links
- A bulk quotation flow for business buyers
What we need from you
- ERP sandbox and an API user
- An item and price-list export
- Your payment terms and customer groups
- Admin or sandbox access to the other system, and an API user with only the rights needed
- A named owner on your side for each synced object (products, stock, prices, customers, orders)
- A staging copy of your store, or approval to create one
- Examples of real orders, including the awkward ones (partial shipments, refunds, custom items)
- Your volumes: orders per day, number of products and the busiest days
Process
How an integration project runs
Each phase is a milestone, approved and invoiced one at a time in your dashboard. The timeline is set in the assessment, because it depends on your systems and volumes.
- Free integration assessment. We review your systems, the owner of each field, your volumes and API access, and tell you what is feasible.
- Architecture and data map (milestone 1). A signed-off design that states what syncs, which way, how often and which system owns each field.
- Build in sprints on staging, using sandbox accounts of your systems.
- User acceptance testing with your own order, price and file scenarios.
- Go-live with a cut-over plan, a back-fill of open orders and monitoring switched on.
- Support. Tickets in your dashboard, health checks, and updates when either system changes its API.
Enterprise support tier
For integrations your operations depend on
Response targets, monitoring and review cadence are set in your agreement, not on this page.
- Monitoring of sync health and failed jobs, with a monthly sync report
- A named team that stays after launch
- A security review before go-live
- WooCommerce and connected-system upgrades tested on staging first
Free assessment
See what connecting ERP would take
Tell us about your store and the system. We reply with what is feasible, which route we would pick and a quote, with no obligation.
FAQ
Frequently asked questions
Which system should own stock and prices?
Usually the ERP owns stock, prices and customer terms, and the store owns the shopping experience and order capture. The assessment confirms this field by field, because some businesses keep prices in the store.
Do I need a connector, an integration platform or custom code?
It depends on the ERP, your volume and your logic. A connector suits standard flows, an integration platform suits several systems, custom code suits B2B prices and personalised orders. The free assessment compares the three.
How often does data sync, and what if a system is down?
Orders usually go on payment, stock more often than catalogue data. If a system is down, calls wait in a queue and are retried, and a failure raises an alert. Exact frequency is set in the assessment.
Can you connect an ERP that has no API?
Usually yes, by scheduled CSV or SFTP exchange. It is less real-time than an API, and the assessment states the limits first.
Do you implement the ERP itself?
No. We connect your store to it. ERP implementation is quoted separately or done by the ERP's own partner.
Who maintains the integration when the ERP changes its API?
A support plan or the enterprise support tier covers it. Upgrades to WooCommerce and to the ERP are tested on staging first.
How is the project priced?
There is no public price. After the free assessment you receive a quote, with the data map as milestone 1, and each milestone is invoiced separately.
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Who you work with
The team behind Cmsmart and its published work
- 2012Netbase since 2012Cmsmart Ecommerce is a Netbase JSC company
- 6,300+client projectssince 2012
- 80+countriesclients worldwide
- 17,133proposals writtenin our project system, live count
Client projects and countries: Netbase portfolio library and WorkSuite project records, as of Sep 2026. Proposals: records in our Cloodo WorkSuite project system, all-time, refreshed every 6 hours.
Talk to an ecommerce expert
Huy Nguyen (David)
Founder & CEO, Cmsmart · Netbase JSC
Every request is read by the team before you get a written scope and estimate.
Published Cmsmart projects
Web-to-Print · infinitiprint.comEnhancing Online Print Ordering with Streamlined User ExperienceDelivered, live store
Web-to-Print · rynoprinting.comTransforming Web-to-Print Experience for Customized Printing ServicesDelivered, live store
Web-to-Print · myrollup.chEnhanced Web-to-Print Catalog for Custom Printing SolutionsDelivered, live store
Project records from our portfolio. They show the wider work of the team, not this exact service.
Stores on Cmsmart Ecommerce
Cmsmart Ecommerce provides custom ecommerce and WooCommerce development services for web-to-print, product personalization, plugin support and API integration.
Web-to-print, WooCommerce, B2B and AI specialists who plan, build and support stores together.
Meet the team →
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