Real capture, demo data: the Customer Design box on an order.
In short
What Artwork Approval does for your store
Artwork Approval is built into Cmsmart Product Designer for WooCommerce. On every order the Customer Design box lists each design and uploaded file; your team accepts or declines them and sends the customer a message with the reason. The customer sees an Approved, Needs fix or Pending review status on the order, can edit a declined design, and approved artwork is locked on the server.
Where
The order screen, Customer Design box
Actions
Accept or Decline, notify mail with reason
Buyer sees
Approved, Needs fix, Pending review
Checked against
Plugin 2.17.1 source
The problem
Why proofs by email cost reprints
A proof that lives in an email thread is easy to miss. The wrong version gets printed, or the customer keeps editing after you approved it.
Approvals are scattered across inboxes, so nobody knows which version is final.
The customer edits a design after it was approved and production prints something else.
Declined files wait days because the customer never saw the reason.
Cost of the status quo, with your own numbers: reprint rate x orders x (unit cost + shipping).
What it does
Approval on the order
Real captures from our demo store with demo data. Buyer-side captures follow from a new test order.
Accept or decline on the order
The Customer Design box lists each design with View detail, Accept with selected, Download all and Send notify mail.
The customer's artwork
The design or uploaded file is attached to the order item the customer bought.
Order received
The design stays linked to the order for proofing and production.
Verified capabilities
Checked against the plugin source (version 2.17.1) and its changelog. Anything else is listed under custom development.
Accept or decline per design
The Customer Design box on the order lists designs and uploaded files; accept or decline the selected ones.
Notify mail with a reason
Send the customer an email with the reason the design was accepted or declined.
Proof status for the buyer
Orders show an Approved, Needs fix or Pending review pill beside the print-file status (2.12.0).
Fix a declined design
Customers can edit or re-upload a design after ordering until it is approved; the setting is on by default.
Approved artwork locked
Saving over an approved design is refused on the server, whatever link the save comes from (2.17.0).
Edits return to review
Editing after ordering flags the order, returns a declined proof to pending review and queues a new print file (2.17.0).
Admin email on approval
Optionally email admins when designs are approved; this works in translated stores (2.17.0).
Works on HPOS orders
The Customer Design box runs on the WooCommerce HPOS order screen (2.17.0).
How it works
How it works
1
Customer orders a design
The design or upload is saved on the order item.
2
Accept or decline
Your team reviews each design in the Customer Design box.
3
Send the reason
Send notify mail tells the customer what was accepted or what to fix.
4
Approved art moves on
Approved artwork is locked and the print file follows.
Use cases
Who uses Artwork Approval
The same module, set up for different products and buyers.
Print shops
Every card, flyer and poster is accepted before it reaches the press.
Apparel and merchandise
Artwork placement on shirts and mugs is checked and fixed before production.
B2B brand orders
Brand teams see a clear status on every order, and approved art cannot drift.
Labels and packaging
Declined files come back with a reason instead of a phone call.
Feature table
Artwork Approval at a glance
Every option, rule and output in one place.
Where
WooCommerce order screen (classic and HPOS), Customer Design box
Actions
Accept or Decline selected designs and uploaded files, Download all, View detail
Customer message
Send notify mail with the reason accepted or declined
Buyer view
Approved, Needs fix or Pending review pill, Edit design link while not approved
Protection
Server lock on approved artwork; filter to widen the lock
After edits
Order flagged, proof back to pending review, new print file queued
Settings
Allow re-design after order, email admins on approval
Proof
Shipping today, and you can try it live
Everything on this page runs on our public demo store. Open it, change the options and watch it work before you install anything.
Teams in 80+ countries run their ecommerce projects with Cmsmart
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Excellent service for the right price!
- Fast support by chat / video!
Happy to work with people like Chuong, always ready to fix all needs.
Hope to work for many years with them.
The website is very well made. However, I would like to point out the quick response of the staff, especially Ms. Andrea, who solved all our problems very quickly and kindly. Thanks.
NBDesigner is a very robust plugin for printing shops. It may take a bit of time to learn, as I am, but the support team is there to help. I've been in printing 30 years and I am impressed with how the developers have thought this plugin through. It has everything.
Artwork Approval ships inside Cmsmart Product Designer for WooCommerce. One licence covers every module, and they work together on the same product page.
Account Manager
Project Manager
Business Analyst
Developers & QA
Sven v B
Verified on Trustpilot
Juš Jordan Kondić
Pamela Redman
