Part of Cmsmart AI. Uses your Cmsmart licence.
Catch low-resolution artwork before it is ordered, and check the print file before it is printed.
AI Print Preflight works at two points: in the designer it checks a customer's image against your required resolution and offers a one-click AI upscale; in the admin order screen it checks the print PDF for resolution, colour mode, fonts, bleed and transparency before production.
Problem and outcome
The problem
A customer uploads artwork that looks fine on a phone. At 300 DPI it is a blurry thumbnail, the fonts are not embedded and there is no bleed. You find out at the press, after the order is paid.
What good looks like
Example scenario: a buyer uploads a logo late in the evening. Before the order is placed the file is checked against the product's print specification and the problems are listed in plain language. By morning the production queue holds files that were already checked.
Cost of the status quo, with your own numbers
Files with problems per month times Minutes to find and fix each times Your hourly cost plus Reprints times Cost per reprint
How it works
A customer places a photo in the Cmsmart designer. Preflight Check reads its effective resolution against the DPI you require (300 is recommended).
A low-resolution image is flagged. In our test, an 800 by 800 pixel phone photo on a 2.75 inch badge came out at 184 PPI: one star, caution, with an Auto-fix: Upscale button.
Auto-fix upscales the weakest image 2x with AI. The re-check reads 409 PPI, three stars, good, and the customer carries on to Process.
In wp-admin, the order's print PDF gets a second check, Run AI Preflight, against five rules: resolution, colour mode, fonts embedded, bleed margin and transparency, with a clear pass or fail.
Only what ships in the plugin or dashboard today, checked against the changelog.
Effective PPI against your required DPI, with a star rating and the print size, for the image the buyer just placed.
The worst image is upscaled 2x with AI and swapped onto the canvas; the re-check shows the new resolution.
Run AI Preflight on the print PDF: resolution, colour mode, fonts embedded, bleed margin and transparency.
A design that meets the target goes straight on to Process; nothing changes for the buyer who got it right the first time.
Run preflight when you click it, or automatically once per order. Automatic mode pauses below a token floor (50 by default) instead of draining your wallet.
Set the target resolution for print-ready files in Cmsmart Cloud, AI Tools; 300 DPI is the recommended value.
From 2.15 Preflight has its own switch and an audience setting: everyone, signed-in members, or customers who have ordered.
The Overview tab counts AI operations, defects caught and the accuracy of AI fixes from your own store's usage log.
There is no separate fee for this product. Each use spends tokens from your Cmsmart wallet, paid by you and never by your customers. The wallet is billed as a monthly plan.
Starter
$29 per month
3,000 tokens per month
$0.0097 per token
Pro
$99 per month
20,000 tokens per month
$0.005 per token
Business
$299 per month
100,000 tokens per month
$0.003 per token
Partner
$999 per month
500,000 tokens per month
$0.002 per token
Token plans as shown in the plugin under Cmsmart Cloud, Billing on 4 October 2026; the live plans in your dashboard always apply. How the token wallet works →
Real captures of the Cmsmart plugin 2.17.0 on our demo store. Customers, orders and data are demo data.
A buyer drops an 800 by 800 pixel phone photo onto a 2.75 inch badge. It looks fine on screen.
184 PPI against 300 recommended: caution, with Auto-fix: Upscale one click away.
After the 2x upscale the re-check reads 409 PPI and meets the recommended print resolution.
The badge is ready to Process, and the order reaches you with a sharper file.
Short clips (6 seconds) assembled from real captures. Press play; nothing moves until you do.
Warning, auto-fix, pass (6 seconds)
Print-file check in admin (6 seconds)
Resolution, colour mode, fonts embedded, bleed margin and transparency, with a pass or fail and the reason.
Accept the design in the Customer Design box; the customer email is a separate button.
SVG, high-quality PNG, CMYK JPG with an ICC profile, and PDF.
Measure it with your own numbers: the KPI column says what to track.
| Benefit | How it shows up in your business | KPI to track |
|---|---|---|
| Fewer soft, pixelated prints | Low-resolution images are flagged and can be upscaled before the order. | Complaints and reprints caused by image quality |
| Less prepress time | Staff start from a pass or fail on the print PDF instead of opening every file. | Minutes of manual file checking per order |
| Faster order flow | Issues surface at upload, not days later by email. | Days from order to print-ready file |
Fewer files come back from production because the obvious problems are caught at upload.
Staff review findings instead of opening every file to look for them.
A consistent file-quality gate across client stores on the same plugin.
What changed for this product, newest first. The full plugin history is in the release notes.
2.15.0
2.14.1
2.13.4
2.10.0
Before you start
Limits to know
What you need
Real numbers, real clients
What we have delivered since 2012, and what customers say about working with us.
Since 2012 · a Netbase JSC company · as of Sep 2026 · source: WorkSuite project records
Rated by customers on third-party sites (as of Sep 2026)
Teams in 80+ countries run their ecommerce projects with Cmsmart
Excellent service for the right price! - Fast support by chat / video! Happy to work with people like Chuong, always ready to fix all needs. Hope to work for many years with them.
Sven v B
Verified on Trustpilot
The website is very well made. However, I would like to point out the quick response of the staff, especially Ms. Andrea, who solved all our problems very quickly and kindly. Thanks.
Juš Jordan Kondić
Verified on Trustpilot
NBDesigner is a very robust plugin for printing shops. It may take a bit of time to learn, as I am, but the support team is there to help. I've been in printing 30 years and I am impressed with how the developers have thought this plugin through. It has everything.
Pamela Redman
Verified on Trustpilot
Read more testimonials Delivered & maintained with WorkSuite: tickets, tasks, milestones and invoices in one place. See how it works
In the designer it checks the effective resolution of the customer's images against your required DPI. In the admin order screen it checks the print PDF for resolution, colour mode, fonts embedded, bleed margin and transparency.
For buyers, the only automatic fix is a 2x AI upscale of the lowest-resolution image, started with one click. On the admin side, a failed print-file check offers actions such as adding bleed or a full fix; the original PDF is backed up first.
Each check spends AI tokens from your Cmsmart wallet, paid by you and never by your customers. Plans and token prices are in the plugin under Cmsmart Cloud, Billing.
Yes. From 2.15, Preflight has its own toggle and an audience setting: everyone, signed-in members, or customers who have ordered.
That is custom development, scoped and quoted per project. Tell us your specification and workflow through the AI integration request.
The tools above are packaged and shipping. Connecting AI to your catalogue, support desk, ERP or print specification is custom development: we scope it with you, build it on your WooCommerce store and track it in WorkSuite like every client project.
Remove a photo's background or upscale it, right in the designer.
See the product →Decide who may use AI in your designer, and turn AI clicks into leads.
See the product →Available to Cmsmart Ecommerce plugin users with an active licence. Start with a free trial licence, or tell us what you want AI to do in your store.
Cmsmart Ecommerce provides custom ecommerce and WooCommerce development services for web-to-print, product personalization, plugin support and API integration.
Web-to-print, WooCommerce, B2B and AI specialists who plan, build and support stores together. Meet the team behind Cmsmart.
