Licences and downloads
Licence keys, activated domains and the latest plugin build for every project, with a download history of each version you installed.
Client dashboard · WorkSuite
The Cmsmart client dashboard
The Cmsmart client dashboard is where you manage plugin licences and downloads, AI tools and tokens, support tickets, projects, proposals and invoices in one place. Every Cmsmart project runs on WorkSuite, so the tickets, tasks and milestones our team works on sit next to your licences.
What you get after you sign up
A free account opens the dashboard. Create a project under Products to receive a 30-day trial licence for the Cmsmart Ecommerce plugin, download it, and come back for updates, AI tokens and support. If our team builds or runs your store, the project, its tickets and its invoices appear here too.
Inside the dashboard
Five areas, one sign-in: everything about your licences, AI usage, support and projects.
AI tools and tokens
One AI token balance for every tool on your account, with your current plan and usage next to your licences.
Ticket workspace
Open a ticket for support, a change or a quote, then follow every reply in one thread, with the related project shown beside it.
Project tracking
Each client project shows its progress, milestones and tasks, synced from WorkSuite where our team plans the work.
Proposals, estimates and invoices
Proposals and estimates are grouped by project, and invoices show their payment status with a PDF download.
On your phone
The dashboard is responsive, so you can check a ticket or a licence from a phone.
How we deliver
Every project our team takes on is planned and tracked in WorkSuite. A product-led customer goes straight from a free trial to licences and support; a project goes through every step below.
- Request Start from a quote request or a free trial.
- Discovery and business mapping We map your products, customers and workflow.
- BRD and workflow documentation Scope, workflow and acceptance criteria are written down before the build.
- Store setup Store, plugin and presets are installed and configured.
- Custom development and integration Custom features, APIs, ERP/CRM and AI steps where your project needs them.
- QA, launch and optimization Testing, user acceptance and go-live.
- Maintenance via WorkSuite tickets After launch, support, changes and renewals run through tickets in your dashboard.
Backed by WorkSuite and an account manager team
WorkSuite is the project system our team uses for client work. When you open a ticket or check a milestone or an invoice in the dashboard, you are looking at the same record the team works on, so nothing is lost between email threads.
A dedicated Ecommerce Account Manager team provides professional ecommerce consulting: they help you scope a request, keep the project moving and plan what comes after launch.
Real numbers, real clients
Trusted by store owners in 80+ countries
What we have delivered since 2012, and what customers say about working with us.
- 6,300+ client projects since 2012
- 4,600+ projects delivered since 2012
- 1,800+ live stores online now
- 80+ countries clients worldwide
- 500+ custom development projects since 2012
- 120+ engagements running 5+ years ongoing support
Since 2012 · a Netbase JSC company · as of Sep 2026 · source: WorkSuite project records
Rated by customers on third-party sites (as of Sep 2026)
Teams in 80+ countries run their ecommerce projects with Cmsmart
Greate Support, Greate Product with a lot of options. We was surprise, the the support work perfect and fast. Thanks
CybeRyder CopyShop
Verified on Trustpilot
Great plugin and team that help to make the e-store stand out of the crowd in this competitive ecom space!
Will Tan
Verified on Trustpilot
Cmsmart was really easy to install onto our website. Customer service were able to answer any queries we had very quickly and so we got this up and running in a short space of time. The theme and plugin from Cmsmart is really simple to use, friendly dan very powerfull. Overall, it's been a great experience so far! Would highly recommend
tendi rahmat
Verified on Trustpilot
Read more testimonials Delivered & maintained with WorkSuite: tickets, tasks, milestones and invoices in one place.
Frequently asked questions
What do I need to use the Cmsmart dashboard?
A free Cmsmart account. Sign up, then create a project under Products to get a 30-day trial licence for the Cmsmart Ecommerce plugin.
Where do support requests go?
Tickets you open in the dashboard are handled in WorkSuite, the same system our team uses for every client project, so each reply stays in one thread.
Can I follow my project and invoices?
Yes. Projects show progress, milestones and tasks; proposals, estimates and invoices are listed per project, and invoices can be downloaded as PDF.
Can you work with a client in my country?
Yes. Every Cmsmart service, from custom development, migration and integration to full store builds, is delivered remotely. Clients in any country and any industry can work with the team; Netbase has worked with clients in 80+ countries. Projects run online, through a written proposal, email or WhatsApp, and tickets in the Cmsmart dashboard.
Do you work in my industry?
Yes. Clients in any country and any industry can work with the team; Netbase has worked with clients in 80+ countries. Published Cmsmart projects include stores for web-to-print, merchandise and apparel, signage, packaging and labels, and gifts and promotional products. See the client work at cmsmart.net/projects.
How do I pay securely?
Contracts and payments go to the company, Netbase JSC: plans are paid through PayPal; services are invoiced by Netbase JSC under a written proposal and paid by bank transfer to Netbase JSC's company account or by PayPal Business. Cmsmart (Cmsmart Ecommerce) is the ecommerce brand of Netbase JSC, a company based in Hanoi, Vietnam.
Who do I talk to?
Talk to the CEO, Huy Nguyen (David): message him on WhatsApp at +84 937 869 689 or email project@cmsmart.net. The contact page at cmsmart.net/contact lists every channel, and Request a quote (cmsmart.net/project-proposal) sends your project brief to the team. Tell us the scope and we reply with a plan and a quote.
Try the dashboard
Create a free account, get a trial licence, or ask us to walk you through the dashboard for your project.
Cmsmart Ecommerce provides custom ecommerce and WooCommerce development services for web-to-print, product personalization, plugin support and API integration.
Web-to-print, WooCommerce, B2B and AI specialists who plan, build and support stores together.
Meet the team →
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