Client dashboard · WorkSuite

The Cmsmart client dashboard

The Cmsmart client dashboard is where you manage plugin licences and downloads, AI tools and tokens, support tickets, projects, proposals and invoices in one place. Every Cmsmart project runs on WorkSuite, so the tickets, tasks and milestones our team works on sit next to your licences.

Create free account Get free licence Request a demo

Dashboard overview. Screens use fictional demo data.

A free account opens the dashboard. Create a project under Products to receive a 30-day trial licence for the Cmsmart Ecommerce plugin, download it, and come back for updates, AI tokens and support. If our team builds or runs your store, the project, its tickets and its invoices appear here too.

Create a new project to get a free Cmsmart trial licence key

Inside the dashboard

Licences and downloads

Licence keys, activated domains and the latest plugin build for every project, with a download history of each version you installed.

Licence key, activated domains and download for a Cmsmart plugin

Download history listing plugin versions downloaded

AI tools and tokens

One AI token balance for every tool on your account, with your current plan and usage next to your licences.

See the AI tools →

AI token balance and current plan in the Cmsmart dashboard

Ticket workspace

Open a ticket for support, a change or a quote, then follow every reply in one thread, with the related project shown beside it.

Support ticket list with status, priority and last reply

Ticket conversation with project details and related tickets

Project tracking

Each client project shows its progress, milestones and tasks, synced from WorkSuite where our team plans the work.

Client project cards with progress, milestones and tasks

Project milestones with status and due dates

Proposals, estimates and invoices

Proposals and estimates are grouped by project, and invoices show their payment status with a PDF download.

Invoice list with payment status and PDF download

On your phone

The dashboard is responsive, so you can check a ticket or a licence from a phone.

How we deliver

Every project our team takes on is planned and tracked in WorkSuite. A product-led customer goes straight from a free trial to licences and support; a project goes through every step below.

Request Start from a quote request or a free trial.
Discovery and business mapping We map your products, customers and workflow.
BRD and workflow documentation Scope, workflow and acceptance criteria are written down before the build.
Store setup Store, plugin and presets are installed and configured.
Custom development and integration Custom features, APIs, ERP/CRM and AI steps where your project needs them.
QA, launch and optimization Testing, user acceptance and go-live.
Maintenance via WorkSuite tickets After launch, support, changes and renewals run through tickets in your dashboard.

Backed by WorkSuite and an account manager team

WorkSuite is the project system our team uses for client work. When you open a ticket or check a milestone or an invoice in the dashboard, you are looking at the same record the team works on, so nothing is lost between email threads.

A dedicated Ecommerce Account Manager team provides professional ecommerce consulting: they help you scope a request, keep the project moving and plan what comes after launch.

Ticket conversation with project details in the Cmsmart dashboard

Trust & delivery proof

What we have delivered since 2012, and what customers say about working with us.

6,300+ client projects since 2012
4,600+ projects delivered since 2012
1,800+ live stores online now
80+ countries clients worldwide
500+ custom development projects since 2012
120+ engagements running 5+ years ongoing support

Since 2012 · a Netbase JSC company · as of Sep 2026 · source: WorkSuite project records

Rated by customers on third-party sites (as of Sep 2026)

Andrea and Katie were very helpful in setting up my website, installing plugins and guiding in setting up products. Great customer service ?

Aleem · Cmsmart Ecommerce Plugin for WooCommerce · 2021

Rates 5 for me! Highly recommend extension for our printing website. Customer friendly user to upload there design and purchase. Thanks for CMSmart team, specially Victor for helping us to finish the site.

Dany · M2 UPLOADER | Magento 2 Order Attachment Upload... · 2017

Great product with excellent support - a must have for Virtuemart!

Dave · VM CHECKOUT | One page checkout for Virtuemart · 2017

Read more testimonials Delivered & maintained with WorkSuite: tickets, tasks, milestones and invoices in one place.

Frequently asked questions

What do I need to use the Cmsmart dashboard?

A free Cmsmart account. Sign up, then create a project under Products to get a 30-day trial licence for the Cmsmart Ecommerce plugin.

Where do support requests go?

Tickets you open in the dashboard are handled in WorkSuite, the same system our team uses for every client project, so each reply stays in one thread.

Can I follow my project and invoices?

Yes. Projects show progress, milestones and tasks; proposals, estimates and invoices are listed per project, and invoices can be downloaded as PDF.

Try the dashboard

Create a free account, get a trial licence, or ask us to walk you through the dashboard for your project.