Frequently asked questions
What is available today without custom development?
The Cmsmart Ecommerce plugin gives a WooCommerce store an online product designer with print options, a quotes area and a built-in customer CRM. Cmsmart B2B adds company accounts, price lists, approvals, budgets and PO terms.
Do I need custom development for approvals and customer-specific pricing?
No. Order approvals, budgets, price lists by company or tier, contract prices and CSV import are part of Cmsmart B2B. Custom development covers what is specific to your business.
Can the portal connect to our ERP or CRM?
Yes, ERP and CRM integration, punch-out ordering and users who belong to several companies are delivered as custom development and quoted after a discovery call.
What is Cmsmart B2B?
A plan sold as a full store solution: the Cmsmart B2B store with the Cmsmart B2B Portal Store and the rights of Cmsmart Fullstore and Premium. The Cmsmart B2B plugin and the B2B Store come in one package in your dashboard — no separate purchase, activated with your plan key. See the Cmsmart B2B page for what it includes and the pricing page for the plan.
Can you work with a client in my country?
Yes. Every Cmsmart service, from custom development, migration and integration to full store builds, is delivered remotely. Clients in any country and any industry can work with the team; Netbase has worked with clients in 80+ countries. Projects run online, through a written proposal, email or WhatsApp, and tickets in the Cmsmart dashboard.
Do you work in my industry?
Yes. Clients in any country and any industry can work with the team; Netbase has worked with clients in 80+ countries. Published Cmsmart projects include stores for web-to-print, merchandise and apparel, signage, packaging and labels, and gifts and promotional products. See the client work at cmsmart.net/projects.
How do I pay securely?
Contracts and payments go to the company, Netbase JSC: plans are paid through PayPal; services are invoiced by Netbase JSC under a written proposal and paid by bank transfer to Netbase JSC's company account or by PayPal Business. Cmsmart (Cmsmart Ecommerce) is the ecommerce brand of Netbase JSC, a company based in Hanoi, Vietnam.
Who do I talk to?
Talk to the CEO, Huy Nguyen (David): message him on WhatsApp at +84 937 869 689 or email project@cmsmart.net. The contact page at cmsmart.net/contact lists every channel, and Request a quote (cmsmart.net/project-proposal) sends your project brief to the team. Tell us the scope and we reply with a plan and a quote.