Integration service

ERP/CRM Integration for WooCommerce

Cmsmart connects WooCommerce to your ERP or CRM, for example Odoo, so products, stock, prices, customers and orders stay in sync without re-typing. We map the data, build or configure the connector through each system's API, handle errors and retries, and test with your real B2B price and order scenarios before go-live.

Engagement
Scoped quote, then milestones
Timeline
7-30 days
Category
Web development
Delivered by
Cmsmart Ecommerce
Request a quote Talk to an expert

In short

How do I sync WooCommerce with my ERP or CRM, such as Odoo?

Cmsmart connects WooCommerce to your ERP or CRM, for example Odoo, so products, stock, prices, customers and orders stay in sync without re-typing. We map the data, configure or build the connector through each system's API, handle errors and retries, and test with real B2B scenarios. It is quoted per project after a free scoping call.

Key facts: ERP/CRM Integration for WooCommerce
ScopeConnecting WooCommerce to an ERP or CRM through an existing connector or custom API code, or file exchange where there is no API.
What you getProducts, stock, prices, customers and orders kept in sync between systems, with logged failures, retries and alerts.
Typical inputsAPI access and sandbox accounts, sample data with real order and pricing scenarios, and a person who knows the ERP processes.
DeliverablesAn integration design document and data map, a working connector on staging then live, a test log and a run book.
How pricing worksQuoted per project after a free scoping call. You see the scope and estimate in writing before any work starts.

How it works

How the data moves

How the data movesWhich system owns each field, and which way it syncs, is agreed in the data map before any build.orders, customers,filesproducts, stock,statusCmsmart EcommercestoreIntegration layerERP, CRM or supplierHow the data movesWhich system owns each field, and which way it syncs, is agreed in the data map before any build.Cmsmart Ecommerce storeorders, customers, filesIntegration layerproducts, stock, statusERP, CRM or supplier
How the data moves. Which system owns each field, and which way it syncs, is agreed in the data map before any build.

About this service

For B2B sellers, wholesalers, print companies and growing stores that key orders into an ERP by hand, sell from stale stock levels, or keep customer-specific prices in two places.

Scope

  • Discovery and data map: which system owns each field (products, stock, prices, customers, orders, invoices).
  • Connector choice: an existing connector where it fits, custom code through the API where it does not.
  • Sync directions, schedule and triggers (real time or scheduled).
  • B2B data: customer groups, price lists, payment terms and tax details.
  • Error handling: logging, retries and alert emails.
  • File-based exchange (CSV/SFTP) for systems without an API.
  • Test runs with real scenarios, then go-live and documentation.

Implementing or configuring the ERP itself is not included; it can be quoted separately.

Deliverables

  • Integration design document and data map.
  • Working connector on staging, then live.
  • Test log and run book for your team.

What you provide

  • API access and sandbox accounts for the ERP/CRM.
  • Sample data and real order and pricing scenarios.
  • A person who knows the ERP processes.

Proof and related services

See delivered client stores in our project portfolio. Related: WooCommerce CRM, payment gateway integration and analytics and reporting integration.

Cmsmart Ecommerce is a Netbase JSC company, building ecommerce stores since 2012: 500+ custom ecommerce projects since 2012, including long-term engagements of 5–7+ years. A dedicated Ecommerce Account Manager team provides the consulting, and every project runs in your Cmsmart dashboard, with tickets, tasks, milestones and invoices in one place.

As of Sep 2026. Source: WorkSuite project records, Netbase portfolio library.

Next step

Get a custom plan: tell us about your store and goals and we reply with a tailored proposal covering scope, approach and cost, with no obligation. Get a custom plan →

Terms of Service

Scope, timeline and terms

Timeline

  • Typically 7–30 days, depending on the systems and the amount of data.
  • Your exact timeline is confirmed in the written proposal.

Terms

  • Scope, price and timeline are confirmed in a written proposal before any work starts.
  • We work on a staging copy, or take a full backup before touching your live store.
  • Communication, approvals and change requests run through tickets in your Cmsmart dashboard.
  • Third-party licences (themes, plugins, fonts, hosting) are not included unless the proposal lists them.
  • You own the code and content we build for you.
Talk to an ecommerce expert

Plan your project with our founder

David, Founder & CEO of Cmsmart

Huy Nguyen (David)Founder & CEO, Cmsmart · Netbase JSC

“Tell me about your project — I read every request personally.”
  • Free scoping call with an ecommerce consultant
  • Written proposal with scope and estimate before any work
  • Since 2012 · 6,300+ client projects in 80+ countries
Request a proposal

Scope

Included, not included, and extra

Clear lines before you start. The final scope is written into your proposal.

Included

  • Data map showing which system owns each field
  • Existing connector where it fits, custom API code where it does not
  • Sync directions, schedule and triggers, real time or scheduled
  • B2B data: customer groups, price lists, payment terms and tax details
  • Error handling with logging, retries and alert emails
  • File-based exchange (CSV/SFTP) for systems without an API
  • Test runs with real scenarios, go-live and documentation

Not included

  • Implementing or configuring the ERP itself
  • Third-party licences (themes, plugins, fonts, hosting) unless the proposal lists them

Extra, quoted separately

  • ERP implementation or configuration, quoted separately

What we need from you

  • API access and sandbox accounts for the ERP/CRM
  • Sample data and real order and pricing scenarios
  • A person who knows the ERP processes

The team behind it

A dedicated team runs your project

  • Cmsmart Account Manager, portraitAccount Manager
  • Cmsmart Project Manager, portraitProject Manager
  • Cmsmart Business Analyst, portraitBusiness Analyst
  • Cmsmart Developers & QA, portraitDevelopers & QA
  • Scoped first by an Account Manager and a BA
  • Milestones and sprints tracked in WorkSuite
  • Support and growth after launch
How we run projects

How it works

How we run your project

The same WorkSuite-backed flow you see in your cmsmart.net dashboard, from first request to handover.

  • Step 1

    Free assessment

    You submit a request at project-proposal and an ecommerce expert reviews your requirements, free and with no obligation.

  • Step 2

    Proposal & estimate

    A written scope and estimate before any work starts -- you can see it in your dashboard.

  • Step 3

    Milestones & tasks

    Your project runs as milestones and tasks with a project manager; progress is visible in your dashboard.

  • Step 4

    Milestone payments

    Payment terms are set per project in your proposal; each milestone is invoiced in your dashboard and paid online.

  • Step 5

    Support tickets

    Questions and change requests go through tickets in your dashboard, with your project's history kept.

  • Step 6

    Handover & maintenance

    Before changes go live, you agree with your project manager how the store is backed up and how a change is rolled back. After delivery and testing, optional maintenance and backup are available.

How we run projects
Request a quote

Get a scoped proposal for ERP/CRM Integration for WooCommerce

Every store is different, so we quote each project after reading your brief. You see the scope, estimate and timeline in writing before any work starts.

What you get

  • Free scoping call with an ecommerce consultant
  • Written proposal with scope, deliverables, estimate and timeline
  • A milestone plan run by a dedicated project manager
  • Progress, files and invoices in your cmsmart.net dashboard
Request a quote Talk to an expert

How the quote works

  1. Send your brief

    Tell us about your store, goals and platform in three short steps. The form opens already set for this service.

  2. Scoped proposal and estimate

    We reply with a written scope and estimate that you can review and approve in your dashboard.

  3. Milestones

    The work runs in milestones with tasks and a project manager. Each milestone is reviewed and invoiced in your dashboard.

Real numbers, real clients

Trusted by store owners in 80+ countries

What we have delivered since 2012, and what customers say about working with us.

  • 6,300+ client projects since 2012
  • 4,600+ projects delivered since 2012
  • 1,800+ live stores online now
  • 80+ countries clients worldwide
  • 500+ custom development projects since 2012
  • 120+ engagements running 5+ years ongoing support

Since 2012 · a Netbase JSC company · as of Sep 2026 · source: WorkSuite project records

Rated by customers on third-party sites (as of Sep 2026)

Teams in 80+ countries run their ecommerce projects with Cmsmart

Greate Support, Greate Product with a lot of options. We was surprise, the the support work perfect and fast. Thanks

CybeRyder CopyShop CybeRyder CopyShop Germany May 2021
Verified on Trustpilot

Great plugin and team that help to make the e-store stand out of the crowd in this competitive ecom space!

Will Tan Will Tan Singapore Mar 2021
Verified on Trustpilot

Cmsmart was really easy to install onto our website. Customer service were able to answer any queries we had very quickly and so we got this up and running in a short space of time. The theme and plugin from Cmsmart is really simple to use, friendly dan very powerfull. Overall, it's been a great experience so far! Would highly recommend

tendi rahmat tendi rahmat Indonesia Mar 2021
Verified on Trustpilot

Read more testimonials Delivered & maintained with WorkSuite: tickets, tasks, milestones and invoices in one place. See how it works

Who you work with

The team behind Cmsmart and its published work

  • 2012Netbase since 2012Cmsmart Ecommerce is a Netbase JSC company
  • 17,134proposals writtenin our project system, live count

Proposals: records in our Cloodo WorkSuite project system, all-time, refreshed every 6 hours.

Published Cmsmart projects

Project records from our portfolio. They show the wider work of the team, not this exact service.

Stores on Cmsmart Ecommerce

  • Customer logo: alistbanners.com
  • Customer logo: impremtamater.com
  • Customer logo: myprintshop.gr
  • Customer logo: botaksign.com
  • Customer logo: alveo-print.fr
  • Customer logo: babb.is
  • Customer logo: reprotel.com
  • Customer logo: aptexstore.com

FAQ

Frequently asked questions

Common questions about this service.

Which ERP and CRM systems can you connect?

Systems with a documented API, such as Odoo and many others, and file-based exchange for systems without one. The assessment confirms the approach for yours.

Other Services

Browse all services →

Learn more

Related tutorials from the community

All community guides

ERP/CRM Integration for WooCommerceRequest a quote