WooCommerce Analytics & AI Reporting Integration
Cmsmart sets up reliable tracking on your WooCommerce store for sales, products, campaigns and checkout steps, connects…
Integration service
ERP/CRM Integration for WooCommerce
Cmsmart connects WooCommerce to your ERP or CRM, for example Odoo, so products, stock, prices, customers and orders stay in sync without re-typing. We map the data, build or configure the connector through each system's API, handle errors and retries, and test with your real B2B price and order scenarios before go-live.
- Engagement
- Scoped quote, then milestones
- Timeline
- 7-30 days
- Category
- Web development
- Delivered by
- Cmsmart Ecommerce
In short
How do I sync WooCommerce with my ERP or CRM, such as Odoo?
Cmsmart connects WooCommerce to your ERP or CRM, for example Odoo, so products, stock, prices, customers and orders stay in sync without re-typing. We map the data, configure or build the connector through each system's API, handle errors and retries, and test with real B2B scenarios. It is quoted per project after a free scoping call.
| Scope | Connecting WooCommerce to an ERP or CRM through an existing connector or custom API code, or file exchange where there is no API. |
|---|---|
| What you get | Products, stock, prices, customers and orders kept in sync between systems, with logged failures, retries and alerts. |
| Typical inputs | API access and sandbox accounts, sample data with real order and pricing scenarios, and a person who knows the ERP processes. |
| Deliverables | An integration design document and data map, a working connector on staging then live, a test log and a run book. |
| How pricing works | Quoted per project after a free scoping call. You see the scope and estimate in writing before any work starts. |
How it works
How the data moves
About this service
For B2B sellers, wholesalers, print companies and growing stores that key orders into an ERP by hand, sell from stale stock levels, or keep customer-specific prices in two places.
Scope
- Discovery and data map: which system owns each field (products, stock, prices, customers, orders, invoices).
- Connector choice: an existing connector where it fits, custom code through the API where it does not.
- Sync directions, schedule and triggers (real time or scheduled).
- B2B data: customer groups, price lists, payment terms and tax details.
- Error handling: logging, retries and alert emails.
- File-based exchange (CSV/SFTP) for systems without an API.
- Test runs with real scenarios, then go-live and documentation.
Implementing or configuring the ERP itself is not included; it can be quoted separately.
Deliverables
- Integration design document and data map.
- Working connector on staging, then live.
- Test log and run book for your team.
What you provide
- API access and sandbox accounts for the ERP/CRM.
- Sample data and real order and pricing scenarios.
- A person who knows the ERP processes.
Proof and related services
See delivered client stores in our project portfolio. Related: WooCommerce CRM, payment gateway integration and analytics and reporting integration.
Cmsmart Ecommerce is a Netbase JSC company, building ecommerce stores since 2012: 500+ custom ecommerce projects since 2012, including long-term engagements of 5–7+ years. A dedicated Ecommerce Account Manager team provides the consulting, and every project runs in your Cmsmart dashboard, with tickets, tasks, milestones and invoices in one place.
As of Sep 2026. Source: WorkSuite project records, Netbase portfolio library.
Next step
Get a custom plan: tell us about your store and goals and we reply with a tailored proposal covering scope, approach and cost, with no obligation. Get a custom plan →
Terms of Service
Scope, timeline and terms
Timeline
- Typically 7–30 days, depending on the systems and the amount of data.
- Your exact timeline is confirmed in the written proposal.
Terms
- Scope, price and timeline are confirmed in a written proposal before any work starts.
- We work on a staging copy, or take a full backup before touching your live store.
- Communication, approvals and change requests run through tickets in your Cmsmart dashboard.
- Third-party licences (themes, plugins, fonts, hosting) are not included unless the proposal lists them.
- You own the code and content we build for you.
Talk to an ecommerce expert
Plan your project with our founder
Huy Nguyen (David)Founder & CEO, Cmsmart · Netbase JSC
“Tell me about your project — I read every request personally.”
- Free scoping call with an ecommerce consultant
- Written proposal with scope and estimate before any work
- Since 2012 · 6,300+ client projects in 80+ countries
Scope
Included, not included, and extra
Clear lines before you start. The final scope is written into your proposal.
Included
- Data map showing which system owns each field
- Existing connector where it fits, custom API code where it does not
- Sync directions, schedule and triggers, real time or scheduled
- B2B data: customer groups, price lists, payment terms and tax details
- Error handling with logging, retries and alert emails
- File-based exchange (CSV/SFTP) for systems without an API
- Test runs with real scenarios, go-live and documentation
Not included
- Implementing or configuring the ERP itself
- Third-party licences (themes, plugins, fonts, hosting) unless the proposal lists them
Extra, quoted separately
- ERP implementation or configuration, quoted separately
What we need from you
- API access and sandbox accounts for the ERP/CRM
- Sample data and real order and pricing scenarios
- A person who knows the ERP processes
The team behind it
A dedicated team runs your project
Account Manager
Project Manager
Business Analyst
Developers & QA
- Scoped first by an Account Manager and a BA
- Milestones and sprints tracked in WorkSuite
- Support and growth after launch
How it works
How we run your project
The same WorkSuite-backed flow you see in your cmsmart.net dashboard, from first request to handover.
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Step 1
Free assessment
You submit a request at project-proposal and an ecommerce expert reviews your requirements, free and with no obligation.
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Step 2
Proposal & estimate
A written scope and estimate before any work starts -- you can see it in your dashboard.
-
Step 3
Milestones & tasks
Your project runs as milestones and tasks with a project manager; progress is visible in your dashboard.
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Step 4
Milestone payments
Payment terms are set per project in your proposal; each milestone is invoiced in your dashboard and paid online.
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Step 5
Support tickets
Questions and change requests go through tickets in your dashboard, with your project's history kept.
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Step 6
Handover & maintenance
Before changes go live, you agree with your project manager how the store is backed up and how a change is rolled back. After delivery and testing, optional maintenance and backup are available.
Request a quote
Get a scoped proposal for ERP/CRM Integration for WooCommerce
Every store is different, so we quote each project after reading your brief. You see the scope, estimate and timeline in writing before any work starts.
What you get
- Free scoping call with an ecommerce consultant
- Written proposal with scope, deliverables, estimate and timeline
- A milestone plan run by a dedicated project manager
- Progress, files and invoices in your cmsmart.net dashboard
How the quote works
-
Send your brief
Tell us about your store, goals and platform in three short steps. The form opens already set for this service.
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Scoped proposal and estimate
We reply with a written scope and estimate that you can review and approve in your dashboard.
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Milestones
The work runs in milestones with tasks and a project manager. Each milestone is reviewed and invoiced in your dashboard.
Real numbers, real clients
Trusted by store owners in 80+ countries
What we have delivered since 2012, and what customers say about working with us.
- 6,300+ client projects since 2012
- 4,600+ projects delivered since 2012
- 1,800+ live stores online now
- 80+ countries clients worldwide
- 500+ custom development projects since 2012
- 120+ engagements running 5+ years ongoing support
Since 2012 · a Netbase JSC company · as of Sep 2026 · source: WorkSuite project records
Rated by customers on third-party sites (as of Sep 2026)
Teams in 80+ countries run their ecommerce projects with Cmsmart
I’ve purchased a few themes from Cmsmart now, the themes themselves are incredibly well made but the support service is outstanding!! Requests are handled promptly and the team are always friendly, highly recommended.
BigJayce
Verified on Trustpilot
I purchased the Teepro theme and absolutely love it! I ran into a few issues with setup and customer service was quick to respond and very helpful; thanks guys!
Vince Agwada
Verified on Trustpilot
The team is great and their response to any query is quick which deserves appreciation.
Archana Srinivasan
Verified on Trustpilot
Read more testimonials Delivered & maintained with WorkSuite: tickets, tasks, milestones and invoices in one place. See how it works
Who you work with
The team behind Cmsmart and its published work
- 2012Netbase since 2012Cmsmart Ecommerce is a Netbase JSC company
- 17,133proposals writtenin our project system, live count
Proposals: records in our Cloodo WorkSuite project system, all-time, refreshed every 6 hours.
Published Cmsmart projects
Web-to-Print · expressedinprints.comTransformative eCommerce Solution for Enhanced Online Printing ServicesDelivered, live store
Web-to-Print · rynoprinting.comTransforming Web-to-Print Experience for Customized Printing ServicesDelivered, live store
Web-to-Print · myrollup.chEnhanced Web-to-Print Catalog for Custom Printing SolutionsDelivered, live store
Project records from our portfolio. They show the wider work of the team, not this exact service.
Stores on Cmsmart Ecommerce
FAQ
Frequently asked questions
Common questions about this service.
Which ERP and CRM systems can you connect?
Systems with a documented API, such as Odoo and many others, and file-based exchange for systems without one. The assessment confirms the approach for yours.
Real time or scheduled sync?
It depends on the data. Orders are often sent right away; stock and prices are often synced on a schedule. We agree this per data type.
What happens when a sync fails?
Failures are logged and retried, and your team gets an alert with the record that failed.
Who owns the connector code?
You do. Custom code we write for you is handed over with documentation.
Can you work with a client in my country?
Yes. Every Cmsmart service, from custom development, migration and integration to full store builds, is delivered remotely. Clients in any country and any industry can work with the team; Netbase has worked with clients in 80+ countries. Projects run online, through a written proposal, email or WhatsApp, and tickets in the Cmsmart dashboard.
Do you work in my industry?
Yes. Clients in any country and any industry can work with the team; Netbase has worked with clients in 80+ countries. Published Cmsmart projects include stores for web-to-print, merchandise and apparel, signage, packaging and labels, and gifts and promotional products. See the client work at cmsmart.net/projects.
How do I pay securely?
Contracts and payments go to the company, Netbase JSC: plans are paid through PayPal; services are invoiced by Netbase JSC under a written proposal and paid by bank transfer to Netbase JSC's company account or by PayPal Business. Cmsmart (Cmsmart Ecommerce) is the ecommerce brand of Netbase JSC, a company based in Hanoi, Vietnam.
Who do I talk to?
Talk to the CEO, Huy Nguyen (David): message him on WhatsApp at +84 937 869 689 or email project@cmsmart.net. The contact page at cmsmart.net/contact lists every channel, and Request a quote (cmsmart.net/project-proposal) sends your project brief to the team. Tell us the scope and we reply with a plan and a quote.
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ERP/CRM Integration for WooCommerceRequest a quote
Cmsmart Ecommerce provides custom ecommerce and WooCommerce development services for web-to-print, product personalization, plugin support and API integration.
Web-to-print, WooCommerce, B2B and AI specialists who plan, build and support stores together.
Meet the team →
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