To ensure that the installation can properly process, you should take these following preparation steps carefully.

– We strongly recommend you to duplicate your live store on a development store and try your installation on it in advance.

– Backup Magento files and the store database.

– Disable compilation mode in System > Tools > Compilation.

– Enable all caches in your Magento, after the installation you should disable or clear the caches

– Log out from Magento admin panel and log in again to refresh your control panel.

Further reading

Frequently asked questions

How do I pay securely?

Contracts and payments go to the company, Netbase JSC: plans are paid through PayPal; services are invoiced by Netbase JSC under a written proposal and paid by bank transfer to Netbase JSC's company account or by PayPal Business. Cmsmart (Cmsmart Ecommerce) is the ecommerce brand of Netbase JSC, a company based in Hanoi, Vietnam.

How do I contact Cmsmart or get a quote?

Message the Cmsmart team on WhatsApp at +84 937 869 689 or email project@cmsmart.net; the contact page at cmsmart.net/contact lists every channel, and Request a quote (cmsmart.net/project-proposal) sends a project brief. Customers with a licence open a ticket from the dashboard.