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Dear Steve,
Many thanks for your contact. Regarding install the extension, please follow this link to check if it is useful: https://cmsmart.net/community/product-video-extension-for-magento-2/userguides/how-to-install-cmsmart-magento-2-product-video-extention-on-your-site
If you still cannot find it difficult to install, please help us to submit the ticket support via this link:
http://cmsmart.net/your-profile/user_list_ticket
Looking forward to hearing from you soon,
Best regards,
Ken