Frequently asked questions
Product Video Extension For Magento 2

It allows for each group to upload the video in site, it depends on the administrator, they will setup it.
Yes, of course.
It depends on your serve.
The size is suitable in our products is 120x90
You can upload video types: Local (MP4) and URL (youtube, Dailymotion, twitch and Vimeo).
Please refer our guide here: Products video \ configurations \ Max File size
(But it depends on your server, please check carefully)
Yes, you need to click the detail to see the description.
You can always download the purchased items for life time as it still for sales status on the Cmsmart Marketplace. Please come to the Download section to immediately download the products right after payment.
However it is important to remember that when an item is removed from the Market sites, it will be removed from your Downloads page as well. We offer the download page as a convenience for buyers, but we can make no guarantees as to the ongoing availability of the files you have purchased.
Yes! You should know that PayPal supports including all major types of Credit cards. Visit PayPal for more information. So you still can pay via PayPal with your credit card or E-check. We also support Credit Card payment via Onepay.vn and Skrill.
Yes. You can modify the product at your discretion for your own web-sites. However, you can’t resell or place the modified extensions (as whole) for downloads on your websites.
The download link always is automatically sent to your payment email within 5 minutes after the payment is done. Please check your inbox, open your confirmation email and there is your own product download link. You can also check the Download menu in your Profile C-Panel on Cmsmart to see the download link
After you purchase our product successfully, you have 3 or 6 months to download and upgrade product (It depends on type of products)
-Auto Renewal Payment: with this package, you have 3 or 6 months to receive our support, download and upgrade FREE. But, after 3 or 6 months you only pay a small recurring fee for each 3 or 6 months, you DON'T need to buy the product again.
- Standard Payment: You only pay ONCE for this payment, you will receive our support, download and upgrade free in 3 or 6 months. But after 3 or 6 months, if you want to upgrade, download or support, you HAVE to buy again.

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