Frequently asked questions
Synchronize Database Magento 1 & 2 With Vtiger CRM Extension

All necessary data such as customer account information, product categories, product catalog and order information is automatically synchronized between Magento Store and Vtiger CRM System.
Yes. It is. It is easy to integrate this into any Magento versions.
Yes, it does. This extension can support all kinds of languages. However, you need to translate it into your wished languages by yourself. Our Dev team will support and guide you how to make it.
There are 2 syncing methods: “Auto Synching” and “Manual Syncing”
Yes, you can. You just need to select data that need to import or export, then click on “Start Syncing” button to synchronize data.
Yes, it is. There are 2 packages in this extension: one for magento 1, another for magento 2. You can choose the package suitable with your Magento.
You can always download the purchased items for life time as it still for sales status on the Cmsmart Marketplace. Please come to the Download section to immediately download the products right after payment.
However it is important to remember that when an item is removed from the Market sites, it will be removed from your Downloads page as well. We offer the download page as a convenience for buyers, but we can make no guarantees as to the ongoing availability of the files you have purchased.
Yes, you should know that PayPal supports including all major types of Credit cards. Visit PayPal for more information. So you still can pay via PayPal with your credit card or E-check. We also support Credit Card payment via Onepay.vn and Skrill.
Yes. You can modify the product at your discretion for your own web-sites. However, you can’t resell or place the modified extensions (as whole) for downloads on your websites.
The downloadable link is always automatically sent to your payment email within 5 minutes after the payment is done. Please check your inbox, open your confirmation email and there is your own product download link. You can also check the Download menu in your Profile C-Panel on Cmsmart to see the download link
After you purchase our product successfully, you have 6 months to download and upgrade product
-Auto Renewal Payment: with this package, you 12 months to receive our support, download and upgrade FREE. But, after 12 months, you only pay a small recurring fee for each 12 months, you DON'T need to buy the product again.
- Standard Payment: You only pay ONCE for this payment, you will receive our support, download and upgrade free in 12 months. But after 12 months, if you want to upgrade, download or support, you HAVE to buy again.

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