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General Topics

PROJECT POLICY

Dear all clients and partners, This policy on customization and projects is applied for all product and services which is sold by Netbase team and Our Seller Partners on Cmsmart, Themeforest, Other sales channels. All the partners, clients and Netbase staff have to comply with the policy. Netbase Team has the full right to update the policy any time and the change will have immediate effect on any support case since the day of revision Clause 1: For customers who paid for...
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Even though 2020 has already started, we know for the ones who celebrate the Lunar New Year it never feels like The New Year. In 2020, the first day of Lunar New Year falls on 25 January 2020, Saturday, which means a warm weekend spending your precious time with the family.  On the first day of the New Year, family members often give each other the red packets containing money for a lucky year. We, Cmsmart.net also want to wish all of our beloved customers a lucky New Year with special...
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Dear our beloved customers,  For entrepreneurs, New year is always coming with many interesting new business ideas. If you are thinking about starting your own online printing business, it’s important that you’re aware that it’s a competitive field in eCommerce. If you want to succeed, you’ll need to make sure that your store stands out from the crowd. How about using our online designer tool which already helped many of our customers to raise their revenue and customer’s...
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Dear our beloved customer, 2019 has passed and 2020 comes. And we all know that 2020 will be an amazing year for all of us. Our CMSmart team wants to thank you for choosing us to be your partner. We know there are a lot of choices out there but you still choose us and we really appreciate. The best way to say thank you is trying our best to improve our products and services. Heading into 2020, our most important mission surely is providing you the best quality products with the best...
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As you know, nowadays, E-commerce has become an indispensable part of online business. With the rapid development of the internet, it step by step replacing traditional trade and has become an indispensable trend in the market. E-commerce has become a tool for small businesses to change and breakthrough the increasingly fierce competition market. However, not everyone has the conditions and opportunities to be exposed to all the big changes in E-commerce. So, to create opportunities for...
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You will earn 30 points immediately by signing up at Cmsmart.net and earn 1 point for every 2 dollars spent on your purchase. For example, you spend $500 on our products on Cmsmart.net, you will earn 250 points. Points will be credited to your account once your orders confirmed. A lot users showed their interest in this bonus point program. However, they still wonder if Cmsmart currently supports any other programs that reward with points and how they can use their bonus points... Customers...
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Dear our friends, 2018 was a great year for us because you chose us as a trusted partner. We still have to try more to bring you a better service with awesome products in 2019.  Traditional Lunar New Year 2019 Holiday is coming. In this occasion, we will discount 19% on all items on Cmsmart with coupon code TET2019 to show gratefulness to our beloved customers from now to 12th, Feb 2018. Cmsmart is going to celebrate  Lunar New Year from 2nd to 10th February 2019. Therefore, we have 9...
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Hi, Just installed the plugin on our site. I'm trying to design new templates with the modern designer but they are not saving under products, this function only works with the classic designer. I was also wondering when we can expect or how to turn on a crop function for photos when designing in the Modern designer? Great improvements, this is an awesome plugin! Thanks!
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hi i installed 5 extensions from the magento 2 club and i am facing this error any help would be appreciatedusing magento 2.25 with porto 3.1.3 theme1 exception(s):Exception #0 (Magento\Framework\Config\Dom\ValidationException): Element 'head': This element is not expected. Expected is one of ( attribute, block, referenceBlock, referenceContainer, container, move, uiComponent ).Line: 698Exception #0 (Magento\Framework\Config\Dom\ValidationException): Element 'head': This element is not...
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The classic theme is cool but I'd really like to use the modern theme, however it's not loading, just spinning and spinning. I know it's in Beta but how can I get it to work on my site?
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Modern Theme - Text Templates

Hello, I purchased the Designer Plugin a few days ago. I like the Modern Layout but I some questions; 1) Where can I upload my own text templates so that I can add to the templates you provide? 2) Are these text templates available in the Classic Layout? 3) Are these SVG files?Thank you!
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Translation issue

Hello guys, first of all I wanna say - you made a great improvement of that editor. Big thanxSecondly - Im having problem with translation. In my "fronend translation" i have everything translated into my languageI also use loco translate to make some translations. but for example i'm not able to translate basics things like Layers, Elements, Photos on left menu. They are not avaiable in Loco Translatehttps://imgur.com/WmIXF6F
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Hello,I am in the process of upgrading my printing business and I have a question.I am thinking of purchasing the PrintShop Enterprise package and need to know if the price includes set up, adding products, payment gateways, logo, etc... Once i make the purchase am i going to have a 100% working site ready to sell or am i going to have to pay someone to set it up?Andres Scarpetta
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Question about set up.

Hello,I am in the process of upgrading my printing business and I have a question.I am thinking of purchasing the PrintShop Enterprise package and need to know if the price includes set up, adding products, payment gateways, logo, etc... Once i make the purchase am i going to have a 100% working site ready to sell or am i going to have to pay someone to set it up?Andres Scarpetta
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NBDesigner free key not working

I requested a free key through the plugin settings and an email never arrives. My client whose website I am building, has purchased the plugin from you. I have his information + key, and that does not work either. I could use some help here. I don't mind using just the free key to develop and then switch to his when the site goes live, but as I said, right now, neither are working. I appreciate any help you can offer!
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