This community page titled License Key records a support question from a customer who tested the lite version of a Cmsmart product, then purchased the pro version but found no way to enter the new license key, highlighting a common post-upgrade activation problem users report on the forum.

I'm was testing lite versione and then I Have purchased pro version, but I am unable to insert new license key!

Frequently asked questions

What problem did the customer report on this page?

The customer explained that they had been testing the lite version of a Cmsmart product, then purchased the pro version, but found they were unable to insert the new license key needed to activate the upgraded product.

Which version was the customer upgrading from when the issue occurred?

The customer said they had originally been testing the lite version before buying the pro version, and the license key problem appeared specifically at the point of trying to activate that newly purchased pro license.

Further reading