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Hello Azrul Izzam,
Thanks for contacting us. Please help me submit the ticket to the team and provide clear screenshot of the issue.
Here is the link to submit: http://cmsmart.net/your-profile/user_list_ticket
Best regards,
Ken
Hello Azrul Izzam,
The first you need to extract file download, you can see list file
then install with file: web-to-print-online-designer.zip
if you have any else, please let me know