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Ecommerce migration services

Move from BigCommerce to Cmsmart Ecommerce

Keep your catalogue and customers, own the code and the hosting.

Quoted per project, no obligation. See also the free migration assessment.

In short

What this service does

This service moves a BigCommerce store to Cmsmart Ecommerce, built on WooCommerce. We migrate products, variants, customers, orders and pages, map your URLs to a redirect file, and rebuild the storefront and integrations. We also say honestly when BigCommerce is still the better fit for your scale.

Why merchants move

Why merchants leave BigCommerce

The factors we hear most, stated fairly. Where a source link is shown, it is the platform's own page, read on 6 October 2026.

  • Plans follow your sales

    BigCommerce plans have annual sales thresholds, and a store is moved up a plan automatically when it passes them.

    Source: BigCommerce pricing

  • Gateway fees vary by plan

    Embedded payment partners carry no extra per-order fee, while other gateways add an order fee that varies by plan.

    Source: BigCommerce pricing

  • Product personalisation is an add-on

    Print and personalisation workflows are added through apps or custom work rather than built in.

  • Hosted platform, hosted limits

    You rent the platform. Code, database and hosting choices stay with the vendor.

What moves

What we move, and how

You approve the redirect CSV before launch, so every old address has a destination.

DataWhat we do
Products and variantsTitles, descriptions, SKUs, variants, attributes, prices, stock and images.
Categories and attributesCategory tree and product attributes, mapped to WooCommerce.
CustomersAccounts and addresses. Passwords are usually stored as hashes that cannot be carried between platforms, so we plan a reset email for customers. The assessment confirms what your BigCommerce store can export.
OrdersOrder history with status and totals, as read-only history. Payments are never charged again.
ReviewsProduct reviews where the platform lets us export them.
Pages and blogContent pages and blog posts. Layouts are rebuilt, not copied.
SEO URLsA redirect map from every old URL to the new one, delivered as a CSV you approve before launch.
Titles and descriptionsMeta titles and descriptions carried over so search listings keep their wording.

What gets rebuilt

What is rebuilt on Cmsmart Ecommerce

Some things cannot be copied, so they are rebuilt and tested.

  • The storefront theme, designed on a Cmsmart Store preset or built to your brand.
  • Apps and extensions, replaced by Cmsmart modules (product designer, price calculator, file upload, artwork approval, B2B) or a matching WooCommerce plugin.
  • Integrations: payments, shipping, tax, email, ERP and CRM, rebuilt and tested against your real list.
  • Custom logic, such as special pricing or order rules, built as scoped custom development.

Process

How the migration runs

The timeline is set in the free assessment. It depends on catalogue size, order history and integrations.

  1. Free assessment: your platform, catalogue size, apps, integrations and goals.
  2. Data map and redirect map: what moves, what is rebuilt, and every old URL with its new address.
  3. Staging migration: your data in a private WooCommerce store you can open and test.
  4. QA: data counts, URLs, checkout, emails and tracking checked against your list.
  5. Cut-over: final data sync and DNS switch, planned for your quietest hours.
  6. 30-day watch: crawl errors, redirects and rankings reviewed after launch.

Free assessment

See what moving BigCommerce would take

Tell us about your store. We reply with what moves, what is rebuilt and a quote, with no obligation.

FAQ

Frequently asked questions

Will I lose my SEO rankings?

We cannot promise rankings or traffic. We build a redirect map from every old URL to its new one, carry over titles and descriptions, submit an XML sitemap and watch crawl errors for 30 days after launch.

Can customer passwords be migrated?

Passwords are usually stored as hashes that cannot be carried between platforms, so we plan a reset email for customers. The assessment confirms what your BigCommerce store can export.

How long does the migration take?

The timeline is set in the free assessment. It depends on catalogue size, order history and integrations, so we do not quote a standard duration.

Will my store go offline?

Your current store keeps selling while we build and test on a staging store. Only the final cut-over, a data sync and a DNS switch, needs a short planned window.

Can my current apps be replaced?

BigCommerce apps and custom scripts are mapped to a Cmsmart module or a WooCommerce plugin. The assessment lists each one, and anything with no equivalent is quoted as custom development.

What does it cost?

Migration is quoted per project after the free assessment, because it depends on your data, apps and integrations. We do not publish prices.

Can you migrate orders and reviews?

Orders move as read-only history with status and totals, and payments are never charged again. Reviews move when the platform lets us export them.

Do I need to know WooCommerce?

No. We set up the store, train your team on daily tasks and can host and maintain it for you.

Real numbers, real clients

Trusted by store owners in 80+ countries

What we have delivered since 2012, and what customers say about working with us.

  • 6,300+ client projects since 2012
  • 4,600+ projects delivered since 2012
  • 1,800+ live stores online now
  • 80+ countries clients worldwide
  • 500+ custom development projects since 2012
  • 120+ engagements running 5+ years ongoing support

Since 2012 · a Netbase JSC company · as of Sep 2026 · source: WorkSuite project records

Teams in 80+ countries run their ecommerce projects with Cmsmart

The website is very well made. However, I would like to point out the quick response of the staff, especially Ms. Andrea, who solved all our problems very quickly and kindly. Thanks.

Juš Jordan Kondić Juš Jordan Kondić Slovenia Jan 2021
Verified on Trustpilot

NBDesigner is a very robust plugin for printing shops. It may take a bit of time to learn, as I am, but the support team is there to help. I've been in printing 30 years and I am impressed with how the developers have thought this plugin through. It has everything.

Pamela Redman Pamela Redman United States Dec 2020
Verified on Trustpilot

Plug in is so good. Please make toturial video step by step. Selena answered the question well, but I wish it had been faster.

วชิระ เชื้อผู้ดี วชิระ เชื้อผู้ดี Thailand Jul 2025
Verified on Trustpilot

Read more testimonials Delivered & maintained with WorkSuite: tickets, tasks, milestones and invoices in one place. See how it works


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