To migrate from BigCommerce to WooCommerce without losing SEO, we map every old BigCommerce URL to its new address and you approve the 301 redirect CSV before launch. Products, customers and orders move to a staging store, are tested, then cut over, with a 30-day crawl-error watch. Rankings cannot be promised. Quoted after a free assessment.
Print and personalisation workflows are added through apps or custom work rather than built in.
Hosted platform, hosted limits
You rent the platform. Code, database and hosting choices stay with the vendor.
What moves
What we move, and how
You approve the redirect CSV before launch, so every old address has a destination.
Data
What we do
Products and variants
Titles, descriptions, SKUs, variants, attributes, prices, stock and images.
Categories and attributes
Category tree and product attributes, mapped to WooCommerce.
Customers
Accounts and addresses. Passwords are usually stored as hashes that cannot be carried between platforms, so we plan a reset email for customers. The assessment confirms what your BigCommerce store can export.
Orders
Order history with status and totals, as read-only history. Payments are never charged again.
Reviews
Product reviews where the platform lets us export them.
Pages and blog
Content pages and blog posts. Layouts are rebuilt, not copied.
SEO URLs
A redirect map from every old URL to the new one, delivered as a CSV you approve before launch.
Titles and descriptions
Meta titles and descriptions carried over so search listings keep their wording.
Scope
Included, not included, and extra
Clear lines before you start. The final scope is written into your proposal.
Included
Products, variants, categories and attributes, mapped to WooCommerce
Customer accounts and addresses
Order history as read-only records; payments are never charged again
Reviews where the platform lets us export them, plus pages and blog posts
A redirect CSV for every old URL, approved by you before launch
Meta titles and descriptions carried over
A staging store, a QA check, the cut-over and a 30-day watch
Not included
Customer passwords: most platforms cannot export them, so customers may need a reset email
Stored cards and recurring plans, which often cannot move between payment processors
Theme layouts copied as they are: the storefront is rebuilt
A promise of rankings or traffic
Rebuilt, scoped in your quote
A new storefront theme on a Cmsmart Store preset or built to your brand
Apps replaced by Cmsmart modules or matching WooCommerce plugins
Payments, shipping, tax, email, ERP and CRM integrations, rebuilt and tested
Custom logic such as special pricing or order rules, built as custom development
What we need from you
Admin access or the platform's own export files
Your list of apps and integrations
Your list of old URLs
Your approval of the data map and the redirect CSV
What gets rebuilt
What is rebuilt on Cmsmart Ecommerce
Some things cannot be copied, so they are rebuilt and tested.
The storefront theme, designed on a Cmsmart Store preset or built to your brand.
Apps and extensions, replaced by Cmsmart modules (product designer, price calculator, file upload, artwork approval, B2B) or a matching WooCommerce plugin.
Integrations: payments, shipping, tax, email, ERP and CRM, rebuilt and tested against your real list.
Custom logic, such as special pricing or order rules, built as scoped custom development.
After you move
What you gain on Cmsmart Ecommerce
Built on WooCommerce, so you own your store. Cmsmart adds the parts a personalised or printed product business needs, and runs them for you if you want.
We cannot promise rankings or traffic. We build a redirect map from every old URL to its new one, carry over titles and descriptions, submit an XML sitemap and watch crawl errors for 30 days after launch.
Can customer passwords be migrated?
Passwords are usually stored as hashes that cannot be carried between platforms, so we plan a reset email for customers. The assessment confirms what your BigCommerce store can export.
How long does the migration take?
The timeline is set in the free assessment. It depends on catalogue size, order history and integrations, so we do not quote a standard duration.
Will my store go offline?
Your current store keeps selling while we build and test on a staging store. Only the final cut-over, a data sync and a DNS switch, needs a short planned window.
Can my current apps be replaced?
BigCommerce apps and custom scripts are mapped to a Cmsmart module or a WooCommerce plugin. The assessment lists each one, and anything with no equivalent is quoted as custom development.
What does it cost?
Migration is quoted per project after the free assessment, because it depends on your data, apps and integrations. We do not publish prices.
Can you migrate orders and reviews?
Orders move as read-only history with status and totals, and payments are never charged again. Reviews move when the platform lets us export them.
Do I need to know WooCommerce?
No. We set up the store, train your team on daily tasks and can host and maintain it for you.
Can you work with a client in my country?
Yes. Every Cmsmart service, from custom development, migration and integration to full store builds, is delivered remotely. Clients in any country and any industry can work with the team; Netbase has worked with clients in 80+ countries. Projects run online, through a written proposal, email or WhatsApp, and tickets in the Cmsmart dashboard.
Do you work in my industry?
Yes. Clients in any country and any industry can work with the team; Netbase has worked with clients in 80+ countries. Published Cmsmart projects include stores for web-to-print, merchandise and apparel, signage, packaging and labels, and gifts and promotional products. See the client work at cmsmart.net/projects.
How do I pay securely?
Contracts and payments go to the company, Netbase JSC: plans are paid through PayPal; services are invoiced by Netbase JSC under a written proposal and paid by bank transfer to Netbase JSC's company account or by PayPal Business. Cmsmart (Cmsmart Ecommerce) is the ecommerce brand of Netbase JSC, a company based in Hanoi, Vietnam.
Who do I talk to?
Talk to the CEO, Huy Nguyen (David): message him on WhatsApp at +84 937 869 689 or email project@cmsmart.net. The contact page at cmsmart.net/contact lists every channel, and Request a quote (cmsmart.net/project-proposal) sends your project brief to the team. Tell us the scope and we reply with a plan and a quote.
Teams in 80+ countries run their ecommerce projects with Cmsmart
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