This service moves a BigCommerce store to Cmsmart Ecommerce, built on WooCommerce. We migrate products, variants, customers, orders and pages, map your URLs to a redirect file, and rebuild the storefront and integrations. We also say honestly when BigCommerce is still the better fit for your scale.
Why merchants move
Why merchants leave BigCommerce
The factors we hear most, stated fairly. Where a source link is shown, it is the platform's own page, read on 6 October 2026.
Plans follow your sales
BigCommerce plans have annual sales thresholds, and a store is moved up a plan automatically when it passes them.
Print and personalisation workflows are added through apps or custom work rather than built in.
Hosted platform, hosted limits
You rent the platform. Code, database and hosting choices stay with the vendor.
What moves
What we move, and how
You approve the redirect CSV before launch, so every old address has a destination.
Data
What we do
Products and variants
Titles, descriptions, SKUs, variants, attributes, prices, stock and images.
Categories and attributes
Category tree and product attributes, mapped to WooCommerce.
Customers
Accounts and addresses. Passwords are usually stored as hashes that cannot be carried between platforms, so we plan a reset email for customers. The assessment confirms what your BigCommerce store can export.
Orders
Order history with status and totals, as read-only history. Payments are never charged again.
Reviews
Product reviews where the platform lets us export them.
Pages and blog
Content pages and blog posts. Layouts are rebuilt, not copied.
SEO URLs
A redirect map from every old URL to the new one, delivered as a CSV you approve before launch.
Titles and descriptions
Meta titles and descriptions carried over so search listings keep their wording.
What gets rebuilt
What is rebuilt on Cmsmart Ecommerce
Some things cannot be copied, so they are rebuilt and tested.
The storefront theme, designed on a Cmsmart Store preset or built to your brand.
Apps and extensions, replaced by Cmsmart modules (product designer, price calculator, file upload, artwork approval, B2B) or a matching WooCommerce plugin.
Integrations: payments, shipping, tax, email, ERP and CRM, rebuilt and tested against your real list.
Custom logic, such as special pricing or order rules, built as scoped custom development.
After you move
What you gain on Cmsmart Ecommerce
Built on WooCommerce, so you own your store. Cmsmart adds the parts a personalised or printed product business needs, and runs them for you if you want.
We cannot promise rankings or traffic. We build a redirect map from every old URL to its new one, carry over titles and descriptions, submit an XML sitemap and watch crawl errors for 30 days after launch.
Can customer passwords be migrated?
Passwords are usually stored as hashes that cannot be carried between platforms, so we plan a reset email for customers. The assessment confirms what your BigCommerce store can export.
How long does the migration take?
The timeline is set in the free assessment. It depends on catalogue size, order history and integrations, so we do not quote a standard duration.
Will my store go offline?
Your current store keeps selling while we build and test on a staging store. Only the final cut-over, a data sync and a DNS switch, needs a short planned window.
Can my current apps be replaced?
BigCommerce apps and custom scripts are mapped to a Cmsmart module or a WooCommerce plugin. The assessment lists each one, and anything with no equivalent is quoted as custom development.
What does it cost?
Migration is quoted per project after the free assessment, because it depends on your data, apps and integrations. We do not publish prices.
Can you migrate orders and reviews?
Orders move as read-only history with status and totals, and payments are never charged again. Reviews move when the platform lets us export them.
Do I need to know WooCommerce?
No. We set up the store, train your team on daily tasks and can host and maintain it for you.
Teams in 80+ countries run their ecommerce projects with Cmsmart
“★★★★★★★★★★
The website is very well made. However, I would like to point out the quick response of the staff, especially Ms. Andrea, who solved all our problems very quickly and kindly. Thanks.
NBDesigner is a very robust plugin for printing shops. It may take a bit of time to learn, as I am, but the support team is there to help. I've been in printing 30 years and I am impressed with how the developers have thought this plugin through. It has everything.