customer insights ECOMMERCE TOPICS

Imagine this: 63% of online shoppers abandon their carts due to high shipping costs. In a rapidly evolving eCommerce landscape, understanding shipping preferences has never been more critical for success. Just ask Global Sportswear Co. from Australia, a prominent player in the athletic apparel market. They found themselves facing declining sales, not because their products weren't amazing, but because customers were frustrated with limited shipping options. After integrating Cmsmart's comprehensive shipping solutions, they revamped...